Regal Awnings Reviews 

Have used this company twice Glass room and this last time an awning .The work men are so kind and professional clean and tidy and nothing is to much trouble .I would definitely recommend this company.GinnyHolton

Initial meeting with Chris went very well. He provided a comprehensive background to the company and demonstrated his extensive knowledge and guidance of the product we were seeking. Very personable and engaging.

The office team were helpful and communicated effectively with the process of the order.
The installation team were very professional and polite.

Thank you to all involved.

We look forward to enjoying our new awning in the Summer months.

We were looking for options for a large awning for our patio and met with Chris Jackson (Marketing Director) early November. Chris took us through all the options possible (as we were looking to cover an area almost 10 x 5 metres - quite a large area) ensuring that we fully understood his recommendations, answering all our questions and getting back to us very quickly where we had some post-meeting queries - and I have to say that both my wife and I are extremely pleased with the end result. The installation team were an absolute pleasure to have on-site, clean, friendly, tidy and professional with great attention to detail to ensure that the awnings (as we have 2 awnings, co-joined in the centre with lighting) were fitted absolutely right.
What we have now is a fantastic outside area where we no longer have to worry about the weather. But my, is it big!! Its exactly what we wanted and more!
I'd have no hesitation in recommending Regal in the future, the awnings are of a high quality, the installation is done taking great care, and they are just a nice professional company to do business with.

Very pleased with our awning. Although our Installation was a relatively small order, the fitters carried out the work in a friendly professional manner, taking time to explain the mechanical workings and maintenance of our awning to us. Happy to recommend this company.

Excellent service & product. The whole process did not take long, the installers were friendly, polite & explained the operation set up fully before leaving with all the rubbish. I now have a beautiful sturdy awning which I’m looking forward to enjoying next summer!

The company should have sent 3 operatives rather than 2 because of the weight of the awning. That created difficulty for them and a degree of anxiety for us as they struggled to handle the awning.

Great awning, fitted professionally and with care.

Efficient and friendly service.Very good quality workmanship. Excellent product .

Discussion with sales rep were very clear and helpful in making a decision on the right system and arrangement for us. Date for fitting worked perfectly. The fitters were great, they introduced themselves before getting on with installation. Great all round service. We have used the awning on may occasions since. Fantastic.

From first contact with Hannah (who was great) to ordering up parts (that arrived very rapidly) to the expert fitters (Chris and Zac) everything was first class. Great service. Thank you Regal.

Very nice people to deal with. Always available to help, answer questions and give advice. Lovely blind. Quality product. Efficiently installed. Happy customer.

I have updated this review at the bottom.

Great installation (we have 2 large awnings) but the after sales support seems sadly lacking...3 weeks we have been waiting for a delivery of a broken IR receiver (They never go wrong!)....its £300 to fit, despite being under warranty...according to the support person I spoke too, its not our fault, its the supplier in Germany. I could have gone elsewhere, paid for the part and been done with it.....very disappointing as I suspect summer will be over before it’s fitted.
UPDATE.
For clarity, I did not post the initial review after getting confirmation of the fix date, the review was written after the previous conversation which confirmed that there was no update from the factory, so at the time of writing I had no fix date…trust pilot reviews take 24-48 hours to load.
Today the installers arrived as promised, and they replaced the faulty part under warranty. It is a shame that the delivery date from the factory, or the effectiveness of the chasing was the cause of the delayed repair, thus causing an overall feeling that I had been let down. However, having now thought about the whole process from buying/fitting/warranty repair, I am changing my review from a 1 to a 4 star review. The Awning itself has been great (both of them) we are very pleased with them, the people we have dealt with have all been helpful, including the installation team today, but when you spend nearly £10k on 2 awnings from a quality company, you are entitled to expect a faulty part to take less time than a month to arrive….maybe the issue was with the factory all along, but as an end client my only experience is with the end result.

For further clarity, if I needed another awning, I would ask Regal to quote, despite this disappointment on a warranty repair.

Absolutely first class product and first class service.

My wife and I couldn’t be happier with our purchase. The sales staff we very helpful and knowledgeable as were the installations team.

We would thoroughly recommend Regal Awnings.

We moved into our new home last August, and were thrilled with our large south-facing garden. However, that brought with it major issues for us in relation to potentially unbearable levels of heat within the rear of the house, and sun damage to our lovely parquet flooring and soft furnishings. It was clear that investment in awnings was a top priority! But, with so many companies to choose from, how to decide? Our research was broadly based around the levels of positive reviews on Trustpilot, and we then asked for quotes from the companies we had chosen.

Of those we selected, Regal Awnings stood out as the frontrunner immediately, as they required no deposit until the work was completed, whereas the others required large initial deposits on the placing of an order, regardless of the lead time before installation. Nonetheless, knowing the old adage that "If it sounds too good to be true...", we requested quotes from a number of companies on our shortlist.

Chris Jackson, Regal Awnings' Marketing Director, was the most impressive of all. He was very personable and professional, paying great attention to measuring for two large rear awnings and taking into account our preferences in terms of many smaller details, such as the exact siting of external brackets, which, overall, others overlooked. The price quoted for both awnings was also very competitive, and we placed our order there and then. We were so happy with these awnings, and indeed with the whole experience, that, shortly after they were installed, we placed an order for a third awning, and that too has now been installed, providing all the protection we need!

Our experience with Regal Awnings has been remarkable from start to finish, and we happily recommend them to others. In addition to spending a lot of time at our initial meeting ensuring that our requirements were fully met and explaining the whole process to us, Chris also kindly accommodated a late alteration to our initial order, while the people in the office have been most helpful and friendly, and the fitters did a great job and were very helpful in explaining technical issues associated with the installation and operation of the awnings.

So, a very big "thank you" from us to all at Regal Awnings!

Excellent product, excellent service!

Excellent product, very skilled craftsmen. One star deducted due to slower delivery than anticipated when order placed.

The fitters were very professional & left everything clean & tidy.

Pleasant, friendly and informative representatives.
Very good product - good advice in what to have.

The product is top quality and reliable.
The company is well established, I bought my awning over twenty years ago and it has moved house with me. It still looks good and works well. I recently bought a second one.

First rate experience. Great customer service. Excellent fitting. Delighted