I had to cancel a condo I had bought insurance on. I filed a claim explaining the reason why along with a doctor’s statement confirming what I said. My first claim was denied but I was afforded an o... See more
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Arch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.
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At Red Sky, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
11350 McCormick Rd, Ste 102, Executive Plaza IV, 21085, Hunt Valley, MD, United States
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I purchased trip insurance for a weekend trip to the beach before my partner started chemo for lung cancer. At the time I made the reservations (and purchased the insurance) he was feeling pretty good) After that he started having some symptoms that caused him a great deal of pain and discomfort which would have made a 5+ hour trip (each way) miserable. We unfortunately had to cancel the trip ($1,775 purchase). I turned in the claim (all supporting documents) and Red Sky denied the claim! They make it their job to look for any loop hole to get out of paying a claim. I'd encourage anyone to really think twice before purchasing insurance from this company, or partnering with them if you have any vacation rentals!

Reply from Arch Red Sky Insurance
Excellent customer service. I have never dealt with such a friendly, helpful, and timely insurance company. Red Sky certainly took the sting out of having to miss my vacation.

Reply from Arch Red Sky Insurance
I asked for an explanation of the refund and got no response. We were in the house for 40 hours. It two hours to unpack on Sunday AM and 3 hours to pack Sunday PM.

Reply from Arch Red Sky Insurance
Very easy process and my payment was in my account the next day.

Reply from Arch Red Sky Insurance
Very quick and easy service. Having our vacation postponed due to evacuations and having to stay extra days in hotels was eased by the knowledge we would be receiving a check shortly! Thank you.

Reply from Arch Red Sky Insurance
I'm so glad I purchased travel insurance through Arch Red Sky Insurance. Although being mandatorily evacuated because of a hurricane isn't fun, Arch Red Sky made claiming my reimbursement painless. Their customer service representative was so kind and helpful and I received my check very quickly.

Reply from Arch Red Sky Insurance
It was very easy submitting my claim. It was processed fast and I received my check quickly. I have taken out insurance for many years when I travel to the gulf coast and this was the first time I have ever had to make a claim.

Reply from Arch Red Sky Insurance
RedSky is always recommended for trips that carry risk. They are fast and accurate with claims as well. Highly recommend.

Reply from Arch Red Sky Insurance
The process for reimbursement due to trip interruption was relatively quick and easy.

Reply from Arch Red Sky Insurance

Reply from Arch Red Sky Insurance
Our recent trip delay claim was handled quickly and professionally !

Reply from Arch Red Sky Insurance
Sent info about claim on August 25, told it was assigned on Aug. 26 and that is the last I have heard except this request for assessment. How and when do I get info on claim?

Reply from Arch Red Sky Insurance
Service was quick and efficient. Check arrived in a matter of days.

Reply from Arch Red Sky Insurance
Cory was very professional and handled my problem in a very timely manner and solved it for me.

Reply from Arch Red Sky Insurance
The claim process was easy and the response time was very acceptable! In less than two weeks I received a refund check in the mail!

Reply from Arch Red Sky Insurance
I was very much looking forward to a nice relaxing week at the beach. The day before our departure I fell, broke my left arm, tore the meniscus in my right knee, and cut my face, leaving me totally immobilized. There was no choice but to cancel the trip. The family was disappointed, but then I remembered all had been paid in advance. Thankfully, I had purchased trip insurance from Red Sky. They guided me through the on-line claim process. It's the first time I've ever filed for a claim, and had to file from my hospital bed. They gave me help when I needed it most. That was a month ago and I hope to be released from rehab soon. I would totally recommend Red Sky to anyone--they delivered on their promise. Thank you!

Reply from Arch Red Sky Insurance
Quick and easy claims process, submitted the correct forms and claim was paid promptly. Will be purchasing insurance again on our next trip

Reply from Arch Red Sky Insurance
The claim was easy to file and the check was sent promptly.

Reply from Arch Red Sky Insurance
We were so glad we had the travelers insurance for an unexpected mandatory evacuation of our vacation rental 48 hours after arriving! The process for submitting the claim was easy. Red Sky was in constant communication with us from the time we submitted the claim until our refund check was received. We highly recommend purchasing the travelers insurance because you never know when the unexpected may happen!

Reply from Arch Red Sky Insurance
Easy to make a claim, good communication as to where the claim was in the system, everything was processed quickly and check received within a couple of weeks.

Reply from Arch Red Sky Insurance
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