Red Potato Reviews 

153
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bad credit due to bad previous experiences Inc insolvency or bankruptcy etc? I have been looking for months for a company that will trust me and lend to me. Red potato gave me this golden opportunity... See more

Company replied

Rated 5 out of 5 stars

This company is an excellent choice for anyone, whos struggling to get car finance for whatever reason. I'm in a DMP at the moment, but after few calls and details, they were able to find a lender,... See more

Company replied

Rated 5 out of 5 stars

In desperate need of a replacement car, I contacted Red Potato about finance only... Once the required paperwork had been completed, the funds were offered the same day (in principle). I then knew... See more

Company replied

Rated 5 out of 5 stars

Had been denied finance due to bad credit as had been bankrupt in recent years. Now in full time employment well able to make repayments, so thought I would apply anyway as my car was on its last legs... See more

Company replied

Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Red Potato is a finance broker with a focus on helping customers find a good quality car with affordable and suitable finance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

I am so excited for your quick response…

I am so excited for your quick response to my request. It was so quick action than I was expected.

30 December 2019
Unprompted review
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Reply from Red Potato

Thank you for the 5 star review Lawrence, it's great to hear that we were able to help with your new car quickly too.

Rated 1 out of 5 stars

False hope and information

Little bit annoying.... says can do finance for bad credit etc. When I applied online I got an email saying I has been approved but subject to affordability.... to then have a phone call and be told that because I have stuff on my credit file they cant give me finance..... wish they would of said that in the email and I wouldn't of wasted my time on the phone.

2 December 2019
Unprompted review
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Reply from Red Potato

Thank you for the feedback Dina. We have reviewed your application as a result and can see that your online application was conditionally approved but returned very limited data. When one of our agents called to progress the application, you advised that you had recently changed your name in the last 3 months. Adding your previous name to the application returned more accurate data and unfortunately we were unable to proceed due to our lenders criteria. We understand and appreciate your frustration with the decision changing between the online application and liaising with one of our team. However, your recent name change only became apparent on the phone call with our agent. Apologies that we were unable help at this time.

Rated 5 out of 5 stars

The staff I spoke to where brilliant…

The staff I spoke to where brilliant and everything was nice and clear and a lot quicker than I anticipated. would 100% recommend them to anybody.

I will certainly use them again.

14 November 2019
Unprompted review
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Reply from Red Potato

Thank you for the positive review Ryan, we'll circulate this with the team. We hope you enjoy your new car and look forward to helping when the time is right to change in the future.

Rated 5 out of 5 stars

Very helpful

Very helpful, all stress free, found a car I liked, sorted within days , great service, thank you.

8 November 2019
Unprompted review
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Reply from Red Potato

Thank you for the review Diane, delighted to hear we could help and keep the process stress free too.

Rated 5 out of 5 stars

Great service, very happy

The sales team were incredibly helpful (Beth being incredibly helpful with my questions and the myriad of vehicles before we settled on one) they process went really smoothly and I- am very happy

26 October 2019
Unprompted review
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Reply from Red Potato

Thanks Aaron! It's great to hear we were able to help you find the perfect car, we hope you enjoy it! We'll pass on your feedback to Beth as well!

Rated 5 out of 5 stars

Absolutely brilliant!!

Absolutely brilliant!!
I was in a hard place no credit!
Car died!!
Red potato to the rescue!!
Service was superb lucy winter who handled my account was great! She listened to what I wanted and made it happen within a week!!!
Thanks.. Jon Norman

30 September 2019
Unprompted review
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Reply from Red Potato

Thank you Jon, we really appreciate the feedback and are delighted to hear that we were able to help when you needed it. We'll make Lucy aware of your review too!

Rated 5 out of 5 stars

Simple Straightforward process

A very simple and straight forward process, the staff were extremely polite and kept me updated every step of the way. They helped secure car finance for me that I would have otherwise been unable to get elsewhere and thankfully I got the car that I had my eye on. Thank you Red Potato and also to Beth who kept in regular contact!

27 September 2019
Unprompted review
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Reply from Red Potato

Thank you for such a positive review! We'll pass your feedback on to the team and Beth in particular.

Rated 5 out of 5 stars

The best customer service Ive ever experienced!

The best customer service I've ever experienced. Friendly, helpful and very efficient communication and service. Beth and Tom I dealt with were fantastic thank you for everything

22 September 2019
Unprompted review
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Reply from Red Potato

Thank you Louise, it's great to know that we are able to provide the customer service that we strive for. Your kind words will be passed to Tom and Beth.

Rated 5 out of 5 stars

Beth was an absolute star

Beth was an absolute star, kept me informed throughout, couldn't have wished for better advice and support. Thank you so much.

20 September 2019
Unprompted review
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Reply from Red Potato

Thank you for the review Kerry! delighted to hear we were able to help and we'll pass your review over to Beth as well.

Rated 5 out of 5 stars

Outstanding

Outstanding, efficient service at a time when I needed it. Adam was friendly and always fast in his responses to my various queries and kept me up to date at every stage of the transaction. Smooth handover to lender and couldn't have been more helpful in getting me through the process. Would recommend to anyone.

17 September 2019
Unprompted review
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Reply from Red Potato

Thank you for the review Steven! Adam is a new starter with us and we've already passed on your great feedback to him!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Big thank you to Lucy who handled my case, she was very professional, explained everything in detail and nothing was too much trouble. Organised everything for me hassle free. Would definitely recommend to others and would use them again. Thank you again Lucy

10 September 2019
Unprompted review
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Reply from Red Potato

Thank you Mark, this is brilliant to hear! We'll pass this feedback on to Lucy.

Rated 5 out of 5 stars

Thanks to Tom and Bethany for their…

Thanks to Tom and Bethany for their patience, excellent help and service.

9 September 2019
Unprompted review
Red Potato logo

Reply from Red Potato

Thanks for the positive review Rob, we'll pass your kind feedback on to Tom and Beth too.

Rated 5 out of 5 stars

Awesome service.

Very fast service. Great agents made the process very easy and pleasurable.

5 September 2019
Unprompted review
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Reply from Red Potato

Thanks for the great review Sikiru, we hope that you enjoy your new car!

Rated 5 out of 5 stars

New car

From start to finish a very smooth process and I was driving away with a new car within a few days , many thanks

29 August 2019
Unprompted review
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Reply from Red Potato

Great to hear that we were able to help Kevin, we hope that you enjoy the new car!

Rated 5 out of 5 stars

Excellent and thorough service every…

Excellent and thorough service every step of the way. Huge thank you to Beth who guided me through every part of the process clearly and helpfully-responding quickly to messages and answering any questions I had. The process from applying to having my new, shiny car was very quick-even when having it delivered from a long way away. Within a week, I was driving my new car and couldn't be happier. Excellent customer service, Beth you were an amazing help. Thank you very much. I would recommend, most definitely!

16 August 2019
Unprompted review
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Reply from Red Potato

Thank you for such a positive review Anna! Delighted to hear that we were able to help and get the perfect car for you. We'll pass on your kind feedback to Beth too.

Rated 5 out of 5 stars

trustworthy and non judgemental

After being in a difficult financial position i never thought I would be able to get car finance in the short term. I did some research online trying to find specialist lenders that would consider my circumstances and from the first phonecall to the agreement being in place that transaction has been extremely smooth .... Tom specifically was on hand at any time to help without judging against your personal circumstances ..... highly recommend!!!!! Thanks guys !!!!!

7 August 2019
Unprompted review
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Reply from Red Potato

Thank you for such a positive review Samantha! Delighted that we could help you and we'll pass on your kind feedback to Tom as well.

Rated 5 out of 5 stars

Second car I have purchased using Red…

Second car I have purchased using Red potato
excellent and professional service from start to finish.
Tom in particular was first class in the way he arranged the purchase of my new car.
Would recommend Red potato without hesitation.

Jeff S

28 July 2019
Unprompted review
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Reply from Red Potato

Thanks for the review Jeff, always great to hear from a returning customer. We will make sure Tom hears of your great feedback as well!

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