I dont get why Redotpay has 3.5 because honestly this service is the best, the card works everywhere and come on deposits in crypto?? that's the best thing because many other services did that but di... See more
Company replied
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See what reviewers are saying
When ordering a plastic card that costs $100... they do not refund the customs fees. Suddenly closing bank accounts is a bad thing... especially with the hidden fees when transferring funds. Usdt And... See more
Company replied
So far I had been using this wallet for 5 days. I purchased the visa card which cost me $100 (quite high price though) expiring on year 2029. Tried to deposit some usdt token which quite fast in with... See more
Company replied
I’ve signed up with REDOTPAY middle of September. Started with their virtual card. Works seamlessly for any value. Even purchased a S25 ultra at one go using the virtual card. I also decided to have... See more
Company replied
You should know
3.2
Average
734 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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This scamers take 0.50$ on declined…
This scamers take 0.50$ on declined transaction , im never see this in the world
6 October 2025
Unprompted review
Reply from RedotPay
Hi there!
We understand the fee schedule can sometimes be confusing, and we’re here to help clarify it for you. You can view the full details anytime on our Help Center:
https://helpcenter.redotpay.com/en/articles/10339271-redotpay-card-limitations-fees
If anything is unclear or you’d like further explanation, please don’t hesitate to reach out.
Our team will be happy to walk you through it step by step. Thank you for your patience and trust in us.
I am 2 months old user of redotpay, superp!
I am 2 months old user of redotpay, everything is working without flaws so far. Paying and sending crypto is done instantly! Love all the promos. So far so good!
7 October 2025
Unprompted review
Reply from RedotPay
Hi there!
Thank you so much for your 5‑star rating! We’re thrilled to hear that you’re happy with our service. Your trust and support mean a lot to us.
If you ever need anything or have any questions, please don’t hesitate to reach out. We’re always happy to help.
Reply from RedotPay
Hi there!
Thank you so much for your 5‑star rating! We’re thrilled to hear that you’re happy with our service. Your trust and support mean a lot to us.
If you ever need anything or have any questions, please don’t hesitate to reach out. We’re always happy to help.
SCAM
SCAM . I keep getting alerts every day about declined transactions I didn’t make, and my balance is dropping by $0.50 each time. Be cautious—this looks like a scam trying to steal from your account."
29 September 2025
Unprompted review
Reply from RedotPay
Hi there!
We understand the fee schedule can sometimes be confusing, and we’re here to help clarify it for you. You can view the full details anytime on our Help Center:
https://helpcenter.redotpay.com/en/articles/10339271-redotpay-card-limitations-fees
If anything is unclear or you’d like further explanation, please don’t hesitate to reach out.
Our team will be happy to walk you through it step by step. Thank you for your patience and trust in us.
I’ve signed up with REDOTPAY middle of…
I’ve signed up with REDOTPAY middle of September. Started with their virtual card. Works seamlessly for any value. Even purchased a S25 ultra at one go using the virtual card. I also decided to have a PHYSICAL CARD. It arrived smoothly in my address. Activation is easy and secure.
Their online support team is truly amazing. Instant support, advice and solution. All the best to REDOTPAY and their customers.
1 October 2025
Unprompted review
Reply from RedotPay
Hello Fayzl Zahir. Thank you for giving us a 5-star rating! We're delighted to hear that you're satisfied with our service. Your support and trust mean a lot to us. If you have any further needs or questions, please feel free to contact us, and we'll be happy to assist you. Thanks again for your support!
Scam scam every day i receive message…
Scam scam every day i receive message for transaction declined without i do any transaction and decrease my balance with 0.5$ ,becareful
30 September 2025
Unprompted review
Reply from RedotPay
Hello，The nice.Thank you for inquiring about our fees! For a comprehensive overview of all fees, please visit our Support Center [https://helpcenter.redotpay.com/en/articles/10339303-new-security-measures-to-enhance-card-protection-at-redotpay]. This will provide you with detailed information on each fee and its purpose.
RedotPay has implemented new measures to enhance security and prevent card abuse. These changes are designed to protect our community while ensuring that users who utilize their cards responsibly will not be adversely affected.
Please check the link for the specific charging rules, https://helpcenter.redotpay.com/en/articles/10339303-new-security-measures-to-enhance-card-protection-at-redotpay
Specific charging rules,
1. Small Transaction Fee
To discourage excessive minor transactions, we will introduce a fee for small transactions under $1. Starting from the sixth transaction of this nature within a calendar month, an additional charge of $0.20 will apply for each subsequent transaction. This initiative aims to promote more efficient spending habits among users.
2. Declined Transaction Fee
To reduce the number of declined transactions, a fee will be applied after multiple declined attempts. Beginning with the fourth declined transaction in a month, users will incur an additional charge of $0.50 for each further declined transaction. This policy encourages users to maintain sufficient funds in their accounts for smoother transaction processing.
Reasons for declined transactions include but are not limited to:
Insufficient balance
Frozen cards
Lost cards
Inputting incorrect card information
Card payment restrictions
3. Negative Balance Policy
To uphold account integrity, accounts that go into a negative balance will be temporarily frozen. Users will have 30 days to rectify the deficit by topping up their accounts. If no action is taken within this timeframe, or if there are five additional declined transactions after the account becomes negative—whichever comes first—the card will be canceled and card functions disabled immediately. Users will need to repay any owed fees and maintain a minimum balance of $10 to reactivate their account functions."
Redot Pay is Night Mare
much fees for nothing , stupids rules like failed payments
i just click by fault to do a payment and they decrease my balance with -0.50$, order an other visa card will cost you other 5.00$ , also fees of transfer and rules of transfering money are killing your wallet. very bad service , Benefit from countries where other cards are present by providing services with high taxes, thats really nightmare for clients . 1 star , if i can put 0 i will.
30 September 2025
Unprompted review
Reply from RedotPay
Hello，MORO3.Thank you for inquiring about our fees! For a comprehensive overview of all fees, please visit our Support Center [https://helpcenter.redotpay.com/en/articles/10339303-new-security-measures-to-enhance-card-protection-at-redotpay]. This will provide you with detailed information on each fee and its purpose.
RedotPay has implemented new measures to enhance security and prevent card abuse. These changes are designed to protect our community while ensuring that users who utilize their cards responsibly will not be adversely affected.
Please check the link for the specific charging rules, https://helpcenter.redotpay.com/en/articles/10339303-new-security-measures-to-enhance-card-protection-at-redotpay
Specific charging rules,
1. Small Transaction Fee
To discourage excessive minor transactions, we will introduce a fee for small transactions under $1. Starting from the sixth transaction of this nature within a calendar month, an additional charge of $0.20 will apply for each subsequent transaction. This initiative aims to promote more efficient spending habits among users.
2. Declined Transaction Fee
To reduce the number of declined transactions, a fee will be applied after multiple declined attempts. Beginning with the fourth declined transaction in a month, users will incur an additional charge of $0.50 for each further declined transaction. This policy encourages users to maintain sufficient funds in their accounts for smoother transaction processing.
Reasons for declined transactions include but are not limited to:
Insufficient balance
Frozen cards
Lost cards
Inputting incorrect card information
Card payment restrictions
3. Negative Balance Policy
To uphold account integrity, accounts that go into a negative balance will be temporarily frozen. Users will have 30 days to rectify the deficit by topping up their accounts. If no action is taken within this timeframe, or if there are five additional declined transactions after the account becomes negative—whichever comes first—the card will be canceled and card functions disabled immediately. Users will need to repay any owed fees and maintain a minimum balance of $10 to reactivate their account functions.
One of the best card I ever use
One of the best card I ever use. It is super easy to use
29 September 2025
Unprompted review
Reply from RedotPay
Hello Hasibul Islam. Thank you for giving us a 5-star rating! We're delighted to hear that you're satisfied with our service. Your support and trust mean a lot to us. If you have any further needs or questions, please feel free to contact us, and we'll be happy to assist you. Thanks again for your support!
so good so far
been using this for few days, and so far the experience is really nice, i love the ui its simple yet can be used for all my need
25 September 2025
Unprompted review
Reply from RedotPay
Hello Organic. Thank you for giving us a 5-star rating! We're delighted to hear that you're satisfied with our service. Your support and trust mean a lot to us. If you have any further needs or questions, please feel free to contact us, and we'll be happy to assist you. Thanks again for your support!
Grams is impressed, you would be too
New to the app but very impressed by how seamless it is and the fact it's integrated with crypto and local currency, already requested for my virtual card and I'm excited and looking forward to its continued usage and growth in the banking and crypto ecosystem. Cheers Redotpay🔴❤️
29 September 2025
Unprompted review
Reply from RedotPay
Hello GRAMS. Thank you for giving us a 5-star rating! We're delighted to hear that you're satisfied with our service. Your support and trust mean a lot to us. If you have any further needs or questions, please feel free to contact us, and we'll be happy to assist you. Thanks again for your support!
I've been using Redotpay for 2 years…
I've been using Redotpay for 2 years now with no problems, I used it on amazon,google pay, streaming srevices, used it with paypal either to pay or withdraw from paypal to the card, amazing app with many options for deposit and withdraw.
28 September 2025
Unprompted review
Reply from RedotPay
Hello Numbersix. Thank you for giving us a 5-star rating! We're delighted to hear that you're satisfied with our service. Your support and trust mean a lot to us. If you have any further needs or questions, please feel free to contact us, and we'll be happy to assist you. Thanks again for your support!
Best crypto card ever
Best crypto card ever, I have been using redot pay card for 1.5 year.
28 September 2025
Unprompted review
Reply from RedotPay
Hello, Shahriar Rafi,
Thank you for your wonderful 5-star review! We’re thrilled to know that you are pleased with our service. Your feedback is incredibly valuable to us. If there’s anything else we can help you with, please don’t hesitate to reach out. We’re here to assist you!
Best Regards,
RedotPay Support
Excellent team
27 September 2025
Unprompted review
Reply from RedotPay
Hello Hiba Lajnef,
Thank you for giving us a 5-star rating! We're delighted to hear that you're satisfied with our service. Your support and trust mean a lot to us. If you have any further needs or questions, please feel free to contact us, and we'll be happy to assist you. Thanks again for your support!
Best Regards,
RedotPay Support
Fast and Reliable Service
I’m very satisfied with my experience using RedotPay. The transaction process was smooth, quick, and secure. The platform is user-friendly, making it easy even for new users. Customer support is responsive and helpful whenever needed.
28 September 2025
Unprompted review
Reply from RedotPay
Hello, Fani Zy,
We truly appreciate your 5-star rating! It’s fantastic to hear that our service met your expectations. Your satisfaction is our top priority. Should you have any questions or require further assistance, please feel free to contact us anytime. Thank you for your continued support!
Best Regards,
RedotPay Support
Promptly service with Excellent
28 April 2025
Unprompted review
Reply from RedotPay
Hello, hafis nurpajri,
Thank you for the fantastic 5-star rating! We’re so glad to hear that you had a positive experience with us. Your feedback inspires us to keep delivering great service. If you need anything else, please reach out—we’re always here to help!
Best Regards,
RedotPay Support
the app so smooth
the app so smooth, and with virtual card this new golden idea in this year.
28 September 2025
Unprompted review
Reply from RedotPay
Hello, sondir,
Thank you for your amazing 5-star review! We’re delighted that you’re satisfied with our service. Your trust and support are incredibly important to us. If you have any further questions or need assistance, please don’t hesitate to get in touch. Thanks again!
Best Regards,
RedotPay Support
Amazing support and team thx alot
26 September 2025
Unprompted review
Reply from RedotPay
Hello Meguerba houria. Thank you for giving us a 5-star rating! We're delighted to hear that you're satisfied with our service. Your support and trust mean a lot to us. If you have any further needs or questions, please feel free to contact us, and we'll be happy to assist you. Thanks again for your support!
RedotPay’s Inefficiency Is Infuriating
RedotPay has been a nightmare to deal with. My account was locked without explanation after routine use for family shopping and USDT transfers. I’ve provided all requested documents—selfies, bank statements, payslips, wallet histories—repeatedly, but they keep delaying with “under review” emails or requests for resubmissions. It’s been weeks, and my funds are still locked, impacting my family’s finances. Their support is robotic and unhelpful. RedotPay’s lack of accountability is unacceptable—stay away unless you want your money trapped!
12 September 2025
Unprompted review
Reply from RedotPay
Hi, Lurii Stingaci. Thank you for sharing your thoughts. We truly value customer feedback and are committed to improving our services. If you could provide more information, we would appreciate it.
Review 1
Review 1: RedotPay’s Endless Restrictions Are Unacceptable
⭐ 1/5 Stars
RedotPay has been a complete letdown. My account was restricted without any explanation, despite only using it for groceries and small USDT transfers to my trading wallet. I’ve sent selfies, bank statements, payslips, and wallet screenshots multiple times, but they keep asking for the same documents or minor variations. Weeks later, there’s no resolution, just vague “we’re reviewing” emails. This has caused serious financial strain, as I can’t access funds for my family’s needs. Their customer support is unresponsive, offering only automated replies. RedotPay feels untrustworthy, and I urge others to avoid them to prevent having their money locked away. Please resolve my account issue now!
Review 2: Funds Trapped, No Help from RedotPay
⭐ 1/5 Stars
I’m beyond frustrated with RedotPay. My account was frozen for no clear reason after using it for routine purchases like groceries and transferring USDT to my wallet. I’ve submitted every document they requested—ID selfies, bank statements, payslips, wallet histories—over and over. Each time, I get a robotic “under review” response or another request for the same files. It’s been weeks, and my funds are still inaccessible, impacting my ability to pay for essentials. Their support is nonexistent, with no real answers or timelines. RedotPay’s lack of accountability is shocking for a financial service. Stay away, or risk losing access to your money!
Review 3: RedotPay’s Service Is a Nightmare
⭐ 1/5 Stars
RedotPay has turned a promising crypto service into a frustrating ordeal. My account was restricted without warning after normal use for family shopping and USDT transfers. I’ve provided all requested documents—selfies, bank statements, payslips, and wallet screenshots—multiple times, but they keep delaying with “we’re reviewing” emails or demands for resubmissions. This endless loop has left me unable to access funds I need for daily expenses, causing real hardship. Their customer support is useless, offering only generic responses. RedotPay feels like a scam that holds your money hostage. Avoid them at all costs and resolve my account restrictions now!
Review 4: RedotPay Fails to Deliver Trustworthy Service
⭐ 1/5 Stars
I regret signing up for RedotPay. My account was locked without reason after using it for groceries and small USDT transfers to my trading wallet. I’ve sent every document they asked for—selfies, bank statements, payslips, wallet histories—repeatedly, yet the restrictions remain. They respond with vague “under review” messages or request the same documents again, dragging the process out for weeks. This has caused significant financial stress, as I can’t access funds for my family’s needs. Their support is completely unresponsive. RedotPay is not a reliable service—steer clear to avoid having your funds trapped!
Review 5: Avoid RedotPay’s Bureaucratic Trap
⭐ 1/5 Stars
RedotPay’s service is an absolute disaster. My account was restricted without explanation, despite only using it for legitimate purchases like groceries and USDT transfers. I’ve uploaded selfies, bank statements, payslips, and wallet screenshots multiple times, but they keep asking for the same documents or slight variations. Weeks later, there’s no progress, just automated “we’re reviewing” emails. This has left me unable to pay for essentials, causing serious stress. Their customer support is non-existent, offering no real help. RedotPay feels like a scam that locks your funds with no resolution. Avoid them and fix my account immediately!
Review 6: RedotPay’s Incompetence Is Infuriating
⭐ 1/5 Stars
RedotPay has been a nightmare to deal with. My account was frozen for no apparent reason after normal use for groceries and transferring USDT. I’ve sent all requested documents—selfies, bank statements, payslips, wallet histories—multiple times, but they keep delaying with “under review” responses or requests for resubmissions. It’s been weeks, and my funds are still locked, impacting my family’s daily expenses. Their
6 July 2025
Unprompted review
Reply from RedotPay
Hello, Mihail Ungureanu. Thank you for sharing your experience with us. We're truly sorry to hear that our customer service did not meet your expectations. Your feedback is important, and we are committed to improving our support. If you have any specific details you'd like to share, please let us know, and we will do our best to address your concerns.
Reply from RedotPay
Hello, Shoaib SHAHZED HUSSAIN,
Thank you for your wonderful 5-star review! We’re thrilled to know that you are pleased with our service. Your feedback is incredibly valuable to us. If there’s anything else we can help you with, please don’t hesitate to reach out. We’re here to assist you!
Best Regards,
RedotPay Support
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