Redline360 Reviews 183

YVES IS MY GUYYYY OR GIRLLLL OR PERSON!!! Super helpful and very responsive!! Thank you so much!!!
I was able to get what I needed very quickly after hearing that what I originally ordered was currently unavailable, which wasn’t redlines fault. Yves sent me different options of same/better quality items for around the same price and was able to quickly exchange my order to ensure I get what I needed as quickly as possible!! Thank you again!!!

Super friendly and able to help with all my concerns.
thank you.

Yves has amazing customer support dealing with an ordering issue. She got it squared away Quickly and kept my order from getting delayed! 10 stars.

The rep james was awesome at communicating and keeping me informed on my items and making sure I was satisfied. It was a great experience over all

Shoutout to Yves, the Order Management Specialist! Communicative and very helpful with my order. Was able to assist me fast and get my order moving the way it should. Huge shoutout to the whole Redline360. Great job you guys.

The part I ordered turned out to be out of stock with a restock estimated for a few months out. However, Yves sent me an email and let me know there was another color variant of the part in-stock, and she was able to switch my order for that variant instead. The process was very easy and she was quick to respond, so the part was able to ship just as quickly. I am very happy with the customer service that Yves provided and I’m excited to receive my new quick release!

Great order management helped me a lot with parts needed for my car and have great service in all departments. Be Yves was the person that helped me with that part I needed for my car and helped me get also gave me many updates on my package. Will keep buying from redline 360 for all my car parts.

Unfortunately the product I wanted was out of stock, so Yves helped offer me multiple other options (which most were also out of stock) & was super quick and responsive. He was very friendly and helpful during the whole process and made it very simple and easy.

Yves was very responsive to helping fix a product order and deserves this five star rating.

Ordered brand new unopened box of K&N air filters for my 2021 Mercedes AMG GT. Got the package, the box was completely destroyed, taped together and the air filters were completely wrong. They sent me K&N 3140 which are for Mercedes AMG E63. I have contacted them several times and sent pictures of the wrapped, unused filters, the box and the correct filters, which I ordered from somewhere else. They still have not refunded my money. HORRIBLE CUSTOMER SERVICE AND ORDER FULFILLMENT.

This company, and or the Manufacturer Spec D are not honest. We bought headlights that their site said would fit and when they didn’t, we ship them back and then they send us pictures of scratch headlights saying they won’t give us a return so I tell them well if I’m paying for them I want them shipped back so when we receive them, there’s not a scratch on either headlight so since these things are kind of spiny, we decide to have them professionally installed to see if we can make them work well one of the headlights doesn’t work so I think they kept the good ones and sent a shitty ones someone’s lying here. I got pictures saying they were scratch and I have pictures of what we got back that are not scratched so I would advise you not to use either company

Amazing! Very fast shipping, great communication. 10-10 recommend. Jane’s powered through order changes & Kept in touch the way throgh. Immaculate customer service

Hello I just wanted to come in here and say Yves did a wonderful job with helping me out with the problem we had he explained and found the best solution to the problem great person and will for sure shop more here thanks to him thank you again.

Redline sent me an email saying my order would be backed up another week, i wasn’t expecting that and it was super cool! Yves also went above and beyond for me so that was just the cherry on top. i’ll def be buying more stuff from here in the future!

Made changes for me last minute immediately, I will be doing more business with these guys! Great service

James from Redline 360 was fantastic! Answered my email quickly and was extremely helpful. Got exactly what I needed with zero hassle. Would definitely recommend. Thanks, James!

We ordered a part, a Hurst shifter for $537.34 the next day we received a confirmation email telling us they would let us know when the item was shipped. Then a couple of days later we got an email from Tim Griffith telling us that "due to all the new tariffs" the price was going to increase to $749.95 and they hadn't "gotten around" to changing the price on their website. That's about a 40% increase! I doubt very much, this made in America part had a 40% increase because of tariffs and.............even if it did you should stand by your published price. So I told them to cancel the order. 2 days later I got another email confirmation that the order was being shipped. I emailed them AGAIN asking what price they were charging me? He responded with....we've canceled your order. I'll pay the higher price but from another company that can keep their prices straight and stand by their published prices.

The part I originally ordered was out of stock, but Yves took great care of me by providing a very similar, nicer, direct-fit part and no upcharge!!

Thank you Yves!

Yves was outstanding! Very good people! Waiting on my parts to be delivered and will leave another review.