Redline360 Reviews 184

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and responsiveness, often highlighting exceptional customer service. Many people appreciate the quick response times and the efficiency in managing orders, even when issues arise. Reviewers frequently mention that the company goes above and beyond to ensure customer satisfaction, providing solutions and updates. However, some customers also noted significant dissatisfaction with order fulfillment and product accuracy. These reviewers experienced receiving incorrect or damaged parts, and some reported issues with product fitment and quality. A few people also mentioned poor customer service in these instances, stating that their concerns were not adequately resolved.

What people talk about most

Order

Users describe ambiguous interactions with order fulfillment, with some customers expressing disappointment... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness and professionalism.... See more

Product

Customers had ambiguous experiences with product, with many reporting issues with incorrect or incompatible... See more

Customer service

Consumers find customer service to be positive, with many praising the fast responses and helpfulness of the... See more

Response time

Customers consistently note positive experiences with response times, praising the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The part I ordered turned out to be out of stock with a restock estimated for a few months out. However, Yves sent me an email and let me know there was another color variant of the part in-stock, and... See more

Rated 5 out of 5 stars

Unfortunately the product I wanted was out of stock, so Yves helped offer me multiple other options (which most were also out of stock) & was super quick and responsive. He was very friendly and helpf... See more

Rated 5 out of 5 stars

Amazing company fast delivery the product i ordered is perfect costumer service is always there to help with questions you might have! If you are a mechanic or weekend warrior mechanic this is the pla... See more

Rated 5 out of 5 stars

YVES IS MY GUYYYY OR GIRLLLL OR PERSON!!! Super helpful and very responsive!! Thank you so much!!! I was able to get what I needed very quickly after hearing that what I originally ordered was curre... See more


3.9

Great

TrustScore 4 out of 5

184 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great service!

Pretty fast shipping and fast responses from customer service! I had reliable and easy assistance with my order and definitely will buy again!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Redline360 Radiator

The radiator that I had originally ordered was on back order - Yves reached out immediately to let me know and recommended a replacement. They were extremely helpful and responsive in getting my original order adjusted. Thank you so much to Yves and Redline360 for helping me out.

27 February 2026
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

Unfortunately the product I ordered became unavailable after I ordered it, but Yves was amazing and took great care in helping me order a replacement. Thank You Yves 🤜🤛

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Yves was amazing!

Yves was amazing! I purchased a set of springs that weren’t in stock and Yves, was able to offer a substitution and see me through the order. He definitely went above and beyond and made my very first order with you a piece of cake. 10/10 experience. Thank you!! 🙏🏻

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Yves was an amazing help

Yves was an amazing help. Always replied fast, and did everything he could to help me and my situation! They were very professional, give this employee the grace they deserve!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Overall great experience

Well to be honest it was unfortunate that the item I ordered was discontinued, however, Yves, one of the order management specialists helped me out and just her response time and professionalism helped me out a lot, gave me solutions of other parts and just overall makes me want to be a long term customer with redline.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Yves was very professional

Yves was very professional, prompt, and helpful. I am very pleased with my experience with Redline360. Will be doing business with them in the future.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Did not have the color

I order a part on their website but it was not in stock , the service responded with in 24 hours to let me know and gave me another color option or refund . Great response team and easy to contact

26 January 2026
Unprompted review
Rated 1 out of 5 stars

I won’t recommend buying anything from…

I won’t recommend buying anything from this company. My order arrived with missing parts and after multiple days of back and forth with the customer support they just gave me the manufacturers phone number and told me to contact them to resolve the issue. Worst customer service ever

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Shout out to Arian!

Shout out to Arian. Helped me with my tracking number and deliver was faster than expected! I’ve ordered from Redline360 for many years now and never disappointed. Happy Holidays everyone!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

My Redline, Yves order management specialist experience

My experience with redline360 was very positive due to YVES , my order management specialist . He took the time on several emails/ questions about the parts for my car .I am writing this review because of my interactions with YVES and redline360 . I will continue to purchase from red360 , quality parts , and awesome…awesome customer service by Mr. YVES….!

8 December 2025
Unprompted review
Rated 1 out of 5 stars

This website is absolutely horrible

This website is absolutely horrible. Do not waste your time. Unless you like one fake product and two. Random cancellations without notification.. I’ll never order from this garbage website again. You pieces of garbage got something coming to you.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

James was more than accommodating and…

James was more than accommodating and made sure I had EVERYTHING I needed for my new dog hauler E83 x3. As a collector, I will surely be giving them any and all business I can due to the sheer fact they go so above and beyond! Thanks again James and happy Thanksgiving

25 November 2025
Unprompted review

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