Incredible service. Stranded in a dangerous spot with kids after hitting a massive pothole. Quoted 2+ hours by breakdown cover, but Red House arrived in 10 minutes! They prioritized our safety by send... See more
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Company details
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Roadside Breakdown Assistance & Vehicle Recovery, Serving: Derbyshire • Nottinghamshire • South Yorkshire
Contact info
Red House Service Station, Heath Road, Heath, Chesterfield, Derbyshire, S44 5QS, United Kingdom
- 01246 85 84 83
- redhouse.group
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Very efficient
Came promptly. Diagnosed problem quickly. Fitted new battery and I was mobile again. Very polite and friendly. Couldn't fault services
Excellent response and service.
Excellent service. With me within 25 minutes. Defective battery diagnosed. Battery replaced. Car back up and running within an hour of reporting the breakdown. Operator very helpful, informative and very polite. A credit to the company.
Highly recommend
A very courteous and professional company and operative. Provided through LV breakdown, the recovery operative was with us within an hour. I highly recommend Red House.
Ive had to use the redhouse recovery…
Ive had to use the redhouse recovery services wonderfull persons both creg and ed are first class very polite and never give up what a challange to get my a class on to the recovery truck its auto and was stuck in drive but ed did manage to get it in to netral in order to take it to the garage as to find out as to what is wrong with it as it will not start at all i know that they can be trusted and hopfully be back on the rd as soon as poss
Great experience
Great experience, the recovery team arrived swiftly and loaded very smoothly. Was very knowledgeable and professional throughout the recovery.
Brilliant
All good , very good service, friendly. And very quick to help
Quick recovery and recovery person was so lovely
The recovery person was quicker than expected, so genuine and made a laugh and joke about the state of my boot. This put me at ease and less stressed about the whole situation. So so grateful
Faultless
After 3 weeks away had flat battery. Telephoned Brittana recovery .who sent Red House out. Up and running in 5 min. Service guy spot on and highly recommended. Thanks guys
A very quick response
A very quick response. He was at my vehicle before a could get back to it.He was very friendly and cheerful. He explained to me everything he was doing. He was obviously an experienced mechanic. And this was all on Christmas eve.
Broke down in Sutton in Ashfield
Broke down in Sutton in Ashfield. Excellent service from James. Helpful and polite. Would highly recommend thanks.
Great service
Great service. Immediate response. Did a wonderful job
Your roadside assistance was prompt
Your roadside assistance was prompt
(1hour 15 minutes). The recharging of my battery meant that I could get back on the road & continue my journey.
I’ve taken your mechanic’s advice & replaced my old battery with a new one. Thank you very much for your help!
Great recovery....only waited 35…
Great recovery....only waited 35 minutes took me & my vehicle straight home, friendly driver...thanks for getting off the M1👍👏👏
Very quick and professional 100% recomend
Very quiick and professional 100%
Customer service was brilliant
Customer service was brilliant, no messing about, recovery updated upon arrival, got to track the driver, smooth experience.
Excellent service
Excellent service, great chap down to earth and helpful from start to finish
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