Red House Service Station Reviews 

314
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of the assistance provided. Customers frequently praise the exceptionally prompt response times, noting that teams arrive quickly to handle breakdowns efficiently. People also mention that the digital tracking links sent via text message are very useful, prompt, and easy to navigate. Consumers are extremely happy with the staff, describing every team member as remarkably friendly, polite, and thoroughly professional. Reviewers deeply appreciate the clear and reassuring explanations provided regarding vehicle issues during the entire recovery process. Many individuals mention feeling completely safe, comfortable, and well cared for throughout their journey home.

What people talk about most

Service

People report high satisfaction with the breakdown service, highlighting prompt arrivals and friendly... See more

Staff

Users describe positive interactions with staff, highlighting their friendly and professional demeanor during... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting exceptionally fast arrival times that often... See more

Response time

Customers had positive experiences with response_time, consistently highlighting fast and prompt service.... See more

User experience

Consumers find the user experience to be exceptionally positive during stressful breakdowns. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service. Stranded in a dangerous spot with kids after hitting a massive pothole. Quoted 2+ hours by breakdown cover, but Red House arrived in 10 minutes! They prioritized our safety by send... See more

Rated 5 out of 5 stars

After phoning the AA, I quickly received very clear information sent by text explaining who the company were; the name of the driver who was coming to assist; the reg number of their vehicle and wha... See more

Rated 5 out of 5 stars

Straightforward booking. Correct tow vehicle scheduled. Arrived within a few minutes of forecasted ETA. Carefully checked the vehicle and loaded it. Phoned by office to say it was being off l... See more

Rated 5 out of 5 stars

My insurance company arranged breakdown recovery with Redhouse Recovery. The app link I received via text message from Redhouse was prompt and easy to use. I could track the arrival of the recovery ve... See more


Company details

  1. Towing Service
  2. Car Service

Written by the company

Roadside Breakdown Assistance & Vehicle Recovery, Serving: Derbyshire • Nottinghamshire • South Yorkshire


Contact info

5.0

Excellent

TrustScore 5 out of 5

314 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(314)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Came promptly. Diagnosed problem quickly. Fitted new battery and I was mobile again. Very polite and friendly. Couldn't fault services

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent response and service.

Excellent service. With me within 25 minutes. Defective battery diagnosed. Battery replaced. Car back up and running within an hour of reporting the breakdown. Operator very helpful, informative and very polite. A credit to the company.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

A very courteous and professional company and operative. Provided through LV breakdown, the recovery operative was with us within an hour. I highly recommend Red House.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Ive had to use the redhouse recovery…

Ive had to use the redhouse recovery services wonderfull persons both creg and ed are first class very polite and never give up what a challange to get my a class on to the recovery truck its auto and was stuck in drive but ed did manage to get it in to netral in order to take it to the garage as to find out as to what is wrong with it as it will not start at all i know that they can be trusted and hopfully be back on the rd as soon as poss

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, the recovery team arrived swiftly and loaded very smoothly. Was very knowledgeable and professional throughout the recovery.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Faultless

After 3 weeks away had flat battery. Telephoned Brittana recovery .who sent Red House out. Up and running in 5 min. Service guy spot on and highly recommended. Thanks guys

28 December 2025
Unprompted review
Rated 5 out of 5 stars

A very quick response

A very quick response. He was at my vehicle before a could get back to it.He was very friendly and cheerful. He explained to me everything he was doing. He was obviously an experienced mechanic. And this was all on Christmas eve.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Your roadside assistance was prompt

Your roadside assistance was prompt
(1hour 15 minutes). The recharging of my battery meant that I could get back on the road & continue my journey.
I’ve taken your mechanic’s advice & replaced my old battery with a new one. Thank you very much for your help!

15 December 2025
Unprompted review

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