I've recently opened up several savings accounts online recently for both my wife and myself. Without any doubt the account with Recognise Bank was the easiest and most convenient to open. The websi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My second time with Recognise. They offer competitive interest rates and everything has always gone without a hitch. I particularly like the option of a monthly income, which is something I much pref... See more
Company replied
Was so easy and quick to apply and open account. Safe and secure with checking account to make sure money reaches correct account. No fuss or having to send detailed documentation. Account opened... See more
Company replied
Our Fixed Rate Saver had an excellent rate of interest. Just as important, on maturity we opted to split teh money 3 ways - one back to our designated account, the other two to two new Recognise accou... See more
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Company details
Written by the company
Recognise Bank was founded in 2017 by experienced business owners who recognised the disconnect between traditional business banking and the needs of modern SMEs. We were frustrated with the lack of understanding, certainty and flexibility offered within the industry. In short, we believed that we could build a better bank. And so, we did. We received our banking licence in 2021 and quickly grew our community of loyal business and personal customers, with the help of our dedicated, diverse, and expert team. Recognising our customers is at the heart of what we do. Today, our hard work and customer centricity is demonstrated by our excellent rating on Trustpilot. We offer a range award-winning, secure FSCS protected savings accounts with competitive interest rates for individuals and businesses alike. Recognise Bank is authorised by the Prudential Regulatory Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulatory Authority (PRA). Our eligible saving products are protected by the Financial Services Compensation Scheme (FSCS) up to £85,000 for individuals and businesses and £170,000 for joint accounts. We also offer a range of specialist lending products, and we aim to be as flexible as possible with all of our offerings and services, no matter what your business needs. It’s why our customers, brokers and partners love working with us.
Contact info
6a Austin Friars, EC2N 2HA, London, United Kingdom
- 0345 872 7888
- support@recognisesavings.co.uk
- recognisebank.co.uk
4.7
Excellent
870 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Quick and simple instructions and best…
Quick and simple instructions and best % rate on market for product I wanted.
1 June 2026
Reply from Recognise Bank
Hi David, thank you for your feedback. We're pleased to hear that you found our account opening instructions quick and simple.
Reply from Recognise Bank
Hi Peter, thank you for your feedback. We're happy to hear that you found our processes easy and quick.
Great experience
Great experience. Online experience great. Easy to follow and understand. Approval for bank account correspondence recieved in good time.
Compared to some other similar banks, much better. Money showed straight away and access to online account easy.
2 June 2026
Reply from Recognise Bank
Hi Steve, thank you for your review. We're pleased to hear that you had a good experience opening an account. We really appreciate your feedback.
Spoke to customer services for guidance…
Spoke to customer services for guidance and it was sorted there and then, the lady i spoke to was very courteous and polite very pleased with Recognise bank.
28 May 2026
Reply from Recognise Bank
Hi Roy, thank you for your review. We're pleased to hear that you had a good experience with our customer service team.
Excellent service
1 June 2026
Reply from Recognise Bank
Hi Colin, thank you for your review. We're pleased to hear that you found our service excellent.
Clear and Concise
Easy online process; accept joint accounts to allow simple maximising of investment opportunity ; attractive rate policy; no ‘bonuses’ or minimum periods to mislead investors. Clear, concise layout online and prompt, clear email communication.
28 May 2026
Reply from Recognise Bank
Hi Paul, thank you for your review. We're pleased to hear that you found our online process easy. We really appreciate your feedback.
Very easy to open an account with a…
Very easy to open an account with a superbly designed website and efficient texts and emails to support you. Highly recommended
1 June 2026
Reply from Recognise Bank
Hi Adrian, thank you for your review. We're pleased to hear that you had a good experience. We really appreciate your feedback.
The application process was simple and…
The application process was simple and easy. The communication is clear and quick. Any transactions are immediately confirmed.
25 May 2026
Reply from Recognise Bank
Hi, thank you for your review. We're pleased to hear that you found our application process simple and easy. We really appreciate your feedback.
Excellent Interest Rate
Excellent Interest Rate. Easy to open the account Online and staff available for telephone support afterwards.
1 June 2026
Reply from Recognise Bank
Hi, thank you for your review. We're happy to hear that you had a good experience.
Ease of application and great response…
Ease of application and great response to deposits made
21 May 2026
Reply from Recognise Bank
Hi, thank you for your feedback. We're happy to hear that you found the application process easy.
Good product and excellent customer service
Best fixed term bond on the day so happy to be a customer and so far so good, had need to call their customer service and they were very good, well informed and helpful. Recommended.
1 June 2026
Reply from Recognise Bank
Hi Mark, thank you for your feedback. We're pleased to hear that you had a good experience.
Used this bank for about 3 years now
Used this bank for about 3 years now. Good interest rate. Easy to open account and maintain. On the occasions I have had to ring the bank with a query they answer quickly and their reps are always helpful and deal with anything professionally
15 May 2026
Reply from Recognise Bank
Hi Pauline, thank you for your review. We're pleased to hear you found our customer service team responsive and helpful.
Good user friendly setup process
Good user friendly setup process, quick text confirmations and funds credit quickly
29 May 2026
Reply from Recognise Bank
Hi Tracey, thank you for your review. We're happy you found our setup process friendly. We really appreciate your feedback.
It was very easy to open a business…
It was very easy to open a business deposit account online.
6 May 2026
Reply from Recognise Bank
Hi, thank you for sharing your experience. We're pleased to hear you found our business account opening process easy.
Reply from Recognise Bank
Hi Robert, thank you for sharing your experience. We're pleased to hear you found our account opening process easy.
Reply from Recognise Bank
Hi Pritesh, thank you for sharing your experience. We’re really pleased to hear your positive feedback. If you need anything else, we’re always happy to help.
Staff were extremely helpful over the…
Staff were extremely helpful over the phone.
However, there is a problem with activating my nominated bank account despite three attempts to do this.
15 May 2026
Reply from Recognise Bank
Hi Patrick, thank you for your feedback. Please contact our customer service team if you're still experiencing issues activating your nominated bank account:
support@recognisesavings.co.uk
03458727888
The website was very easy to follow.
1 May 2026
Reply from Recognise Bank
Hi, thank you for taking the time to leave a review. It’s great to hear you found the website easy to follow. If you need anything else, we’re always here to help.
Quick and easy,
12 May 2026
Reply from Recognise Bank
Hi, thank you for sharing your experience. We’re really pleased to hear everything was quick and easy for you. If you need anything else, we’re always happy to help.
Simple easy process.
29 April 2026
Reply from Recognise Bank
Hi Byron, thank you for sharing your experience. We’re glad to hear the process worked well for you.
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