Reclaimnow Reviews 783

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 754 reviews, reviewers had a great experience with this company. Many customers are very happy with the service provided, finding the process smooth, easy, and efficient from initial contact to claim management. People consistently highlight the company's excellent communication, noting that they are kept informed of progress regularly and receive quick responses. The user experience is frequently praised for its simplicity and the minimal effort required from customers to initiate and manage their claims. However, some customers expressed dissatisfaction with unsolicited mail regarding car finance claims, particularly when they had no car finance or even a driving license. These individuals found the correspondence unwelcome and raised concerns about how their personal information was obtained.

What people talk about most

Claim

Consumers generally express satisfaction with the claim process, often highlighting the quick responses and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, often describing it as efficient, fast, and professional.... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with many praising the professional and informative... See more

User experience

Customers consistently note positive experiences with user experience, describing it as quick, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cautious optimism that Reclaimnow can manage to secure a positive result for me. Their communication is good. Can’t give a 5 star rating until they can achieve a positive result for me. Also, they hav... See more

Company replied

Rated 4 out of 5 stars

Easy to apply for car finance claim Still claim ongoing like lots of other people get emails to keep up to date at regular intervals Been great so far

Company replied

Rated 4 out of 5 stars

Interesting response to my contact. Should the system prove fruitful then the potential is for 5 stars but, at this point, 4 stars for keeping in touch.

Company replied

Rated 4 out of 5 stars

So far so good, kept informed of progress but waiting because of these policies being contested. Maybe November before anything happens.

Company replied


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The fed back is fine and quick to get…

The fed back is fine and quick to get on with my claim

25 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear kenneth,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Fantastic Service

When I first got the letter through the door I thought "oh here we go" but true to their word all communication has been through email and in a timely manner. I would urge anyone thinking of using this company to go ahead and do it 😊

18 May 2026
Unprompted review
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Reply from Reclaimnow

Dear Wendy,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Great work

Great work, fast efficient and on the ball

25 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Malcom,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Car finance claim

Very prompt with keeping updates.

25 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Helen,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

So far so good

So far so good been.kept well up to date on everything that is happening realy happy 😊

24 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear NIck,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 1 out of 5 stars

Received unsolicited mail to my address…

Received unsolicited mail to my address with a fictitious name saying I could claim a refund on my car finance. The name of the person on this letter certainly hasn't lived here in the last 30 years or so. Really doesn't bode well for their reputation if they can't get a name right.

22 May 2026
Unprompted review
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Reply from Reclaimnow

Dear Dominic, apologies for any inconvenience caused. We would appreciate it if you can contact us at feedback@reclaimnow.com so that we can investigate this further with our data supplier. We do provide a contact email address within our correspondence but understand it’s likely you may not have opened the letter. Kind Regards The ReclaimNOW Team

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. All good so far
Thanks 👍

24 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Michael,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 4 out of 5 stars

Good service

Not pestering me, just keeping me informed.
Good service, thanks.
Looking forward to any settlement.

24 May 2026
Unprompted review
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Reply from Reclaimnow

Dear Steve,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

Reclaimnow Experience

Reclaimnow have constantly communicated with me about my claim. I have been under no pressure from them so I would recommend them .

23 May 2026
Unprompted review
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Reply from Reclaimnow

Dear Lorraine,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 4 out of 5 stars

So far so good

So far, so good. Seems to be a very good company to use.

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Allan,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 1 out of 5 stars

Scammers. Do NOT use.

Scammers. Data harvesters. Robbers.
Send out 1000s of letters with fake names at the top. They hope you'll respond and tell them your real name, then extract a massive fee from the claim.
You can very easily claim yourself - just search MSE Reclaim Car Finance and you're sorted without the thieving fees.
Do NOT respond to the fake letters. Do NOT use ReclaimNOW. You have been warned, the rest is up to you...

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Good morning, apologies for any inconvenience caused. We would appreciate it if you can contact us at feedback@reclaimnow.com with the name of the intended recipient and postcode so that we can investigate this further with our data supplier and ensure these details are suppressed from their records. Kind Regards The ReclaimNOW Team

Rated 5 out of 5 stars

Very efficient company ,very thorough

Very efficient company ,very thorough, keeping me up to date on progress as they go along.

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Martin,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 1 out of 5 stars

Sent a letter telling me DOG they could claim compensation for car finance.

So I don't drive, have never taken out car finance yet receive a letter in my DOGS name to my house. My dog's name: Broly. Yes. The Dragonball character. Surely someone in a company would be able to look and go "that name sounds fake". I would also like to know how they know my dog's name and my address. Weird and peculiar. Tried to find a phone number and nothing, so I'm guessing they are either buying peoples information online or doing something shady to send a DOG a letter regarding car finance.

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Good morning, apologies for any inconvenience caused. We would appreciate it if you can contact us at feedback@reclaimnow.com so that we can investigate this further with our data supplier. Kind Regards The ReclaimNOW Team

Rated 5 out of 5 stars

Very quick response from…

Very quick response from reclaim,already found 4 car loans. Keeping me informed all the way.

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Janice,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 1 out of 5 stars

You obviously bought my data from…

You obviously bought my data from somewhere.
Fact don't even own any type of vehicle .
Stop sending rubbish from Sagacity solution's
Bye.

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Jackie, apologies for any inconvenience caused however we would like to reassure you that we are not a scam company. To confirm that our data acquisition and management processes have been reviewed and signed off as compliant with all applicable laws and regulations by both our internal compliance team and external regulatory lawyers.
Should you wish us to take the relevant steps to ensure your details are suppressed from any further mailing activity in the future can you please contact us at feedback@reclaimnow.com confirming your name and postcode in order that our data providers can locate and suppress you in their records. Kind Regards The ReclaimNOW Team

Rated 5 out of 5 stars

Within a few days they say they have…

Within a few days they say they have found the finance company so hopefully there should be a satisfactory ending. Very professional company.

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Liz,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 1 out of 5 stars

Scam

Scam! My partner received a letter from them about reclaiming a car finance where she haven't got even a driving licence...

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Good morning, apologies for any inconvenience caused however we would like to reassure you that we are not a scam company. To confirm that our data acquisition and management processes have been reviewed and signed off as compliant with all applicable laws and regulations by both our internal compliance team and external regulatory lawyers.
Should you wish us to take the relevant steps to ensure your partners details are suppressed from any further mailing activity in the future can you please contact us at feedback@reclaimnow.com confirming their name and postcode in order that our data providers can locate and suppress them in their records. Kind Regards The ReclaimNOW Team

Rated 4 out of 5 stars

quick to respond,so far so good

quick to respond,so far so good

23 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Michael,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

Rated 5 out of 5 stars

I must say how polite and quick you are…

I must say how polite and quick you are .
Also the updates you give amazing how you treat my claim.
I can only say keep up the good work.
Thank you.

1 May 2026
Unprompted review
Reclaimnow logo

Reply from Reclaimnow

Dear Richard,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team

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