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Reclaimed Brick Company Reviews 

253
•
TrustScore 4.5 out of 5

4.5

Reclamation Centre
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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff for providing helpful guidance, professional advice, and wonderful service when selecting heavy building materials. People note that employees go above and beyond to ensure a smooth visit, often helping to load purchases directly into vehicles with a welcoming attitude. However, some people mentioned that certain delivered items arrived damaged, covered in tar, or looking completely different from the provided online pictures. A few consumers also experienced frustrating communication delays and difficulties when trying to secure prompt refunds or resolve issues with unsatisfactory orders.

What people talk about most

Staff

Clients share satisfaction with the staff, consistently praising their helpful, polite, and knowledgeable... See more

Product

Consumers find product to be positive, expressing great satisfaction with the wide selection of stone,... See more

Service

Users describe positive interactions with service, highlighting helpful advice, product guidance, and... See more

Quality

Reviewers express mixed feelings about product quality, showing a high level of disagreement. Many consumers... See more

Customer service

Customers had ambiguous experiences with customer_service. Many reviewers praised helpful staff members for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Brendon, the poor bloke spend a good half an hour climbing over stone to get me the coping stones that would match my neighbours. He also pointed out that although there were 3 pal... See more

Rated 5 out of 5 stars

I’ve just come back home from visiting Reclaimed Brick company. I’m really pleased with my whiskey barrel and reclaimed planter! Brendan one of the staff members was fantastic. He was really helpful,... See more

Rated 5 out of 5 stars

Second time here and we couldn't be happier. Every time we encounter friendly staff here , ready to help and advise. We got sorted both times quick and easy. Very pleased and happy with our purch... See more

Rated 5 out of 5 stars

I’ve had stone from this company in the past to build garden walls and have always been pleased with the quality of the stone, the price and the helpful, positive attitude from the staff. A couple of... See more

Company details

  1. Reclamation Centre
  2. Building Materials Supplier
  3. Demolition Contractor

Written by the company

Welcome to Reclaimed Brick Company—a family-run reclamation yard in the heart of Sheffield that supplies a board range of new and used building materials, and best known for its huge stock of premium reclaimed bricks. We are a team of industry experts and treasure hunters who scour the UK to find, salvage, and repurpose distinctive building materials, including reclaimed bricks, stone, timber, roof tiles, welsh slate and granite cobbles. We source our materials from a wide variety of locations, from demolition projects of derelict farm houses to large commercial developments. After going through a systematic salvage and cleaning process, we make these unique materials available to our customers – who use them to create unique aged look, match existing surroundings and limit their projects environmental footprint. While reclamation is at the centre of our business, we also have the in-house equipment and knowledge to offer safe and effective demolition services, brick matching and nationwide delivery. We have a two-acre yard brimming with reclaimed materials that we welcome you to visit, or you can browse our offerings online from the comfort of your own home. For those shopping remotely, we offer a complimentary brick matching service to ensure you choose the right materials for your project. Once you find your perfect match, we deliver the materials straight to your project via our fleet of HIAB and Tail-Lift assisted trucks anywhere in mainland UK. Questions? Don’t hesitate to reach out! We look forward to helping you build something that is truly one-of-a-kind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

253 reviews

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4.5

All reviews

(253)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Roger was a brilliant driver

Roger was a brilliant driver, we don’t have the easiest site access but he made it look easy. Offload and left site in no time, great company to deal with 👌

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great materials, Roger went out of his way to deliver the materials in a very professional manner, credits to the company for excellent service

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Hiab Delivered cobbles

Went to yard and ordered the cobbles required for our job and explained our location for delivery.
Expecting a lorry with an hiab, is certainly what we got but wasn’t expecting the full trailer behind. Roger expertly manoeuvred his kit down our drive and delivered. Exceptional work Roger thank you so much

17 February 2025
Unprompted review
Rated 5 out of 5 stars

We had been looking for a specific…

We had been looking for a specific reclaimed wire cut brick to match our extension for some time. I found the reclaimed brick company online.
I’d received my samples and was over the moon as they were a perfect match.
Order placed, goods delivered and was a seamless transition.
Roger who operated his the truck with a crane was very pleasant and made it look very easy! Thank you

14 February 2025
Unprompted review
Rated 5 out of 5 stars

20 bulk bags of dry stone walling…

20 bulk bags of dry stone walling ordered and delivered within 2 days!
Our access wasn’t the easiest as we live in a remote area, Roger the crane driver was extremely helpful and made it look very easy - thank you 5*. Charles Lake District.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Roger was first class

Roger was first class, told us in advance of delivery time and was bang on, wasn’t the easiest job considering our location, but delivered perfectly, and a really nice bloke 👍👍👍

6 February 2025
Unprompted review
Rated 5 out of 5 stars

We had a delivery of Yorkshire stone…

We had a delivery of Yorkshire stone walling 30 bags in total.
They arrived on time and in excellent condition.
The driver (Roger) was excellent and put everything exactly where I wanted them.
Thank you.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Quality Products & Excellent Customer Service

I’ve used this company several times to purchase their Industrial Blend Bricks and Slip Tiles. Quality products and excellent customer service every time. Always delivered on schedule, with updates provided so there are no issues.

14 December 2024
Unprompted review

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