Reclaimed Brick Company Reviews 

Ordered stone online. Delivered promptly, although in the wrong place. Product not as photo provided prior to order. Not contactable, reusing to take calls and using avoiding tactics to getting out of sorting a collection and refund. Do not buy from - untrustworthy.

What a great place, could spend all day there. Everything you could need. The staff are great and very friendly, leaving you to wander around the massive site but also always around to offer help. Brendan sorted out some pavers for us, getting us a great deal and loaded over 100 of them into the car. Will certainly go back. Thanks Brendan

Needed two 7ft scaffold boards to make shelves. Gave them a call and within an hour I was at the yard which is impressive. Tall young chap in reception was lovely. He then asked Brendan one of the chaps in the yard to look after me.
Brendan was great and nothing was to much trouble. Great service and I will
Definitely be back.

Found just what I wanted thanks to Brendan. Plenty of stock to choose from. Highly recommend

Great help from Paul with roof tiles. Found obscure ones which I needed for a job. A huge range available

SCAM ALERT - Sent out wrong bricks and tried to claimed £305 from the refund to cover their mistake.
SCAM
I ordered 2 bags of the Tumbled Random Buff Sandstone Walling in Bulk Bags and was sent rocks, I returned this and after almost 2 weeks was sent out 2 more bags of slightly more shaped rocks. They claimed the 2nd batch was the right produt even though it looked nothing like the advertised product.
This is a SCAM.
They then insisted it was the correct product the 2nd time round and are refusing to refund the money as they are claiming the delivery cost and 10% restocking fee is retained. This amount to £305 according to them - iff this was the case then £130 from the original delivery and £56 would be deducted yet they are trying to take off the return charges where they made a mistake.
I will raise this with the Trading standards and the ASA as well as my CC company.
From the start their communication has been a joke - to arrange the deliveyr, to arrange the collection, to chase the replacement order and then refund -they never acted on any and haven't responded to any emails.
AVOID these SCAM artists like the plague.

Quality service. Couldn't do enough to help. Well knowledged and friendly staff. Big thanks to Brendon for helping me get loaded..

Very easy to deal with. Our enquiry was handled professionally and quickly. We paid a fair price for around 9000 Georgian bricks that were delivered today. The driver (Joey) was incredible. Very friendly and helpful. Neatly stacked the bricks without any fuss.
Thank you!

Had real good help from paul today, came from Leeds for blue bricks paul was extremely helpful...

Brendan very helpful in yard found exact wat I need top man a credit to the company

Great range of bricks, Good prices and very helpful when loading 120 bricks into my car. Thank you to Brendan. Going back for more !

Walking through the gates we were approached by very friendly chap Brendon asking if he could help. I showed him an old engineering brick and asked if he had 20 similar on site. He walked us to the part of the yard where pallets of similar were and proceeded to help sort the good from the bad and also helped load the bricks onto the car.
If you are looking for reclaimed bricks I would definitely recommend this place for range of stock and a great purchasing experience.

I just visited to buy some scaffold boards. Brendon was very helpful. He cut them all to size and helped me carry them to my car. I will definitely come back here when I need materials for future projects. The price was also very reasonable. Thank you

I used this company for a restoration project I needed some bricks for. there was a yard man called Brendan if I remember correctly he was super knowledgeable and easy to communicate with he helped me find exactly what I was looking for, I would highly recommend

Outstanding service. Helped me find the most suitable brick option for my project.

Could not recommend more. Cheers folks.

My builder had chosen some 75mm bricks for me to order. I paid £50 to get them delivered quickly and to be fair they areived the next working day!
However the bricks have arrived and they are not the correct ones!! They are 80mm and bigger and completely the wrong colour to what was advertised. They were packaged up terribly and quite a few are damaged on the top. So only knows what the rest if the pallet is like!
Ive phoned and that was a complete waste of time - no help whatsoever. I was just asked to email! I still havent had a reply.
They also want to charge me to return them with delivery cost and handling fee when in my eyes theyve sent the wrong bricks so how is it my fault??
Very unhelpful and yet to be resolved!!

Bad delivery experience.

Didn’t try to deliver too hard, just one quick ring and then a disappearing act.

Don’t use on a timeline.

Also bad cusomer service tone.

We bought some Yorkstone slates from Reclaimed Brick Co. They were delivered on time & in a friendly & courteous manner by Roger who went out of his way to unload them carefully exactly where we wanted them

Excellent company, great service. I got a tonne of walling stone in just a few days from ordering. RBC called me to arrange the delivery and make sure it is convenient. I met the driver outside and he kindly brought the pallet down the drive on his electric thing. Highly recommend, might be back for more to make the wall higher

Just had some dry stone walling delivered, excellent quality, fast service and Rodger the truck driver was very polite and professional