Reckon Reviews 2,380

Fantastic Technical Customer Service. They helped me step by step with recover MFA app on my new phone device.

This software can not do something as basic as tell you the total amount you have paid to a supplier. I rang the helpline today spent an hour on the phone. They even opened a remote session but in the end they told me it couldn't be done. Hard to believe.

Reckon Accounts and Reckon Hosted is still the most efficient Accounting Software in the market. Covers Payroll, Inventory, Asset Registers, budgets plus all normal financials
No need for costly addons required.

I have used Reckon Accounts Hosted for 25+ years, very reliable and smart.
Their support is great, API to connect to other apps, great reporting.

I am hopeless with computer problems. The consultant was patient and tolerant of my limitations. She proceeded to fix my problems quickly and completely with her expertise.

The support person I spoke with, Lucas, was extremely helpful, patient and knowledge. I was very happy with the service I received.
Judy Hughes

I had a problem and it was fixed, remotely. Nothing more to say really.

I have recently reached out for assistance to upgrade my Reckon. I had pasted the time frame to do so myself and had forgotten my admin password. I therefore reached out to my consultant who then passed my name to the office. Nick was so quick to assist me and give me the help I needed. He not only assisted me in getting my data file uploaded and downloaded again but he stayed with me until I was sure I had all my data back and I had no other questions. He also offered to lend any other assistance to me in the future if I might need it. Reckon you have an awesome support staff.

Being elderly I don't know how to unload or update programs on my computer. When I first made my call I was informed that they would talk me through the download, however I don't understand what some parts of a computer I need to access. Once I explained this they were very helpful and downloaded for me.

Knowledgable, patient support

I most appreciated the help that I received today which enabled me to keep using Reckon. The gentleman that helped me was extremely pleasant to talk to and very surprised when I took the time to thank him for his much needed help.

The operator who helped me was very patient and easy to understand, and resolved my issue.

I find using computers difficult as am elderly. The girl I spoke with was very patient and helpful.
It took longer than it should have but she was very patient

The customer service agent was superb

Very pleasant and patient with my problem, solving it in a way I could understand and do.
Knew their stuff!!!!

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