Rechargeok Reviews 202

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Alternative Financial Service

Information provided by various external sources

Rechargez vos cartes prépayées ✓ Recevez votre coupon instantanément ✓ Payez en toute sécurité ✓ Fiable, simple et toujours OK ✓ RechargeOK


Contact info

2.3

Poor

TrustScore 2.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A scam site

I was scammed by using this cite to tup up on 3 €100 cards. I got to by one, but hope I will get a respons on the mail that i sent them. I dont know if this is actually is a legit cite or not. I hope I will get the money back in to my account since I have not used any thing of the card with the code that I got.

27 October 2023
Unprompted review
Rated 1 out of 5 stars

been scammed by this company

been scammed by this company, can get my money back from
This website is being used as a front for scams. I was scammed to buy 4 of your 100e PIC cards from a fraudulent source. I am in fact asking for a chargeback as I did not recieve anything for the 4 cards I bought and paid 100 EUR for each.

Do not trust this company

I have send the cods to RECHARGEOK but they can not repay me

Recargeok is used to scam inocent
people

And I havent receved any card from Rechargeok

Dismiss this company

I am still waiting for my refund

8 July 2022
Unprompted review
Rechargeok logo

Reply from Rechargeok

Hello ,

We are sorry to learn about this situation. It seems that you were in contact with poorly intentioned people.

As you can see on our checkout page, we clearly call on all our customers to be careful, and never send codes to people they don't know

We have blocked the use of your credit card on our site. We invite you to file a complaint and provide the authorities with all the elements allowing them to investigate (phone, email of the person who has asked you to buy a code, etc .).

With respect to reimbursement, unfortunately, at the time of your payment, we generated a code from our supplier and sent it instantly. These codes are not cancelable or refundable because we cannot know if they have already been used. We are sorry, but we cannot offer any refund.

However, if you have not shared the codes with anyone, they are still valid and you can use them to recharge a PCS card. We can see that the emails containing the codes were successfully delivered to you, and you even included one of them in one of the email you sent us.

We remain at your disposal on this email address : support@rechargeok.com

Thank you for your understanding,

Rated 1 out of 5 stars

I have ordered PCS card 100 Euro from…

I have ordered PCS card 100 Euro from recharge ok, I didn`t receive any code. But they charged it to my bank account. My order number is n°67731. Can you pls check and help me ? I sent two emails to your customer service and didn`t receive anything back. Thanks Banu

7 April 2022
Unprompted review
Rated 1 out of 5 stars

This is a scam

10 February 2022
Rechargeok logo

Reply from Rechargeok

We are very sorry to discover the situation you are facing.
If you were in contact with malicious persons that urged you to buy top-up codes from our website, we suggest you to file a complaint with your local Police station and provide them with all the pieces of evidence you have (phone number, email from the person that urged you to buy vouchers etc.).

We remain at your disposal for any further assistance.

Rated 1 out of 5 stars

Your website is being used as a front…

Your website is being used as a front for scams. I was scammed to buy 2 of your 100e PIC cards from a fraudulent source. I am in fact asking for a chargeback as I did not recieve anything for the 2 cards I bought and paid 107e for each.

8 October 2021
Rechargeok logo

Reply from Rechargeok

Hi Amy,

We are very sorry to hear this.

Yes we found the 2 orders made with your email address. Both of them were correctly delivered to you. If you cannot find them, please contact us with the email address you used to make the purchases and we will forward you the codes as needed.

If you were in contact with malicious persons that urged you to buy top-up codes from our website, we suggest you to file a complaint with your local Police station and provide them with all the pieces of evidence you have (phone number, email from the person that urged you to buy vouchers etc.).

We remain at your disposal at support@rechargeok.com

Inès de RechargeOK

Show reviews in all languages. (202 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look