Recharge fitness Reviews 

204
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I Asked the Recharge Fitness team about advice on a home gym flooring. Went for EPDM 20mm black /white speckled. Great advice from the start delivery within 3 days as requested. Fitted myself 4m x... See more

Rated 5 out of 5 stars

I phoned up Recharge Fitness to see if they could help me with gym flooring at short notice. From first contact, Josh has been superb: friendly, efficient, professional. The mats arrived even quicker... See more

Rated 5 out of 5 stars

I have bought equipment twice from Recharge. Each time customer service and communication has been exceptional. Fast and efficient ordering/delivery as well. I have a barbel, bumper plates, bench and... See more

Rated 5 out of 5 stars

These guys are awesome! Super friendly, nothing is too much trouble and their kit is great quality. I’ve used them for the last few years for my pretty much all of my weighted kit for my circuits clas... See more

Company details

  1. Fitness Equipment Wholesaler
  2. Gym

Written by the company

Recharge Fitness provides a range of high-end gym equipment to the public, commercial gyms and top level sports stars. Whether it's a set of dumbbells or a full gym design and build, we are here to help. We pride ourselves on service, but also making a positive impact on the whole gym industry. We are on a mission to help create a healthier and fitter nation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(204)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant product and service!

Service from this company was absolutely excellent!
Ordered a set of dumbbells, brilliant price, good quality. They rang me to confirm the order and delivery and it arrived really quickly. Would shop here again.

18 November 2021
Unprompted review
Rated 5 out of 5 stars

I recently purchased a set of new and…

I recently purchased a set of new and imperfect dumbbells from Recharge Fitness. Extremely pleased with the equipment and service. Apart from the new dumbbells coming in a box, I can barely tell the difference between the new and the imperfect. Great value purchase.

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Amazing quality, super fast delivery

I ordered a large set of dumbbells. They arrived in immaculate condition. Very pleased with the quality of them. The delivery was amazing, arrived next day. The driver called ahead so I could get home in time to receive the delivery. Really couldn't be happier! Will definitely be ordering from them again.

18 August 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Recently purchased 5 sets of Hex dumbbells, couldn’t fault the service..

Next day delivery, turned up on time.

Spoke to one of the team and very responsive with there emails. Great quality products for the best price I could find also.

Will defiantly be using them again in the future!

15 July 2021
Unprompted review
Rated 2 out of 5 stars

Customer service appears lacking

My partner Greg has been dreaming about having his own home gym for months now. He contacted this company and was so excited to spend time curating it (and spend a considerable amount of money on it too). He spoke to someone and they discussed some options with him and said they would send him a bespoke quote with a package that might work for him that same afternoon (Wednesday). He didn’t hear back so he emailed and rang the number leaving a message on the Friday. He then called back on Monday and was told that the delay was due to an unfortunate accident with a phone being broken. He was told the quote would be with him on Monday night. He has called back today, Tuesday, to be told that the quote had been sent via email and wondering why he didn’t receive it. Given that he had initially enquired via email the company should have the correct email address.

He is now really disappointed as he was excited and looking forward to planning the gym and having the equipment in as soon as possible. I hate seeing him disappointed and I don’t think that the customer service bodes particularly well for future business transactions.

8 June 2021
Unprompted review
Recharge fitness logo

Reply from Recharge fitness

Appreciate the feedback. Sorry if the bespoke quote went into your junk inbox. We typically create bespoke quotes within 2 days but it can take longer depending on complexity. It seems as though on this occasion it took 4 working days. We really hope that you and your partner Greg now have the home gym of his dreams. All the best.

Rated 5 out of 5 stars

Customer-focussed and passionate

Highly recommend Recharge Fitness! Have now ordered from them a number of times and been impressed with the quality, fast delivery and clear communication. I have spoken to them over the phone previously to discuss an order and found they were clearly passionate about fitness, their business and customer satisfaction.

1 June 2021
Unprompted review
Recharge fitness logo

Reply from Recharge fitness

Thank you Karen, that is great to hear. We do love our fitness, business and customers!

Rated 5 out of 5 stars

Great products and really quick…

Great products and really quick delivery. Ryan helped through the process of designing my garage gym and going through all the equipment I wanted. Got more things to add now and will be giving them another call for more stuff. Great company and great service !

8 May 2021
Unprompted review
Rated 3 out of 5 stars

There were some problems but Recharge has refunded me

I ordered a 7ft bar on 26MAR. It arrived at the courier's depot 01APR and didn't move from there for days. I called the courier on 08APR and they told me the bar was damaged. I emailed Recharge several times and none of the emails received a reply. I called many times and twice the phone was answered. Both times I was told a replacement would be shipped. Last conversation I was promised a call back which was never returned. I have submitted a section 75 claim with my credit card company in the hope that they will refund me, and ordered an alternative from Amazon.

I was planning to spend circa £2k with Recharge when my garage was ready for a power rack etc - of course that £2k is now destined for someone else.

UPDATE - The day I submitted the review, Recharge called me and arranged a refund - I've revised the review from 1 star to 2 stars and cancelled the Section 75 claim with my credit card company.

UPDATE - the refund was received with a few days. Recharge called me to confirm the refund had been received and to apologise for the experience and to tell me that they've discussed this review as they are personally invested and want to learn from it, this is their first "bad" review.

In light of this customer centric follow up and the prompt refund, I've increased the review to 3 stars. I think it's important for people to know that Recharge will see it through if you do have a problem and that you're best to call them and speak to them.

19 April 2021
Unprompted review
Recharge fitness logo

Reply from Recharge fitness

Thanks for your review. We do get delivery issues from time to time, it's very common in our industry (heavy goods), but glad to hear you got things resolved one way or another. Wishing you all the best.

Rated 5 out of 5 stars

Exceptional quality, fast delivery and reasonably priced

Ordered the coloured bumper plates and barbell package. I requested the black zinc OLY barbell instead of the standard one and received both the plates and barbell within 2 weeks of ordering which is a fantastic turnaround considering other companies are struggling with Covid shortages and severe delays.

Both plates and bar are of exceptional, commercial gym quality and look fantastic.

Extremely satisfied with my purchase, especially as the price was very reasonable compared to other suppliers.

14 April 2021
Unprompted review
Recharge fitness logo

Reply from Recharge fitness

Amazing to hear.

Rated 5 out of 5 stars

Great customer service

Great customer service and quickly issued a replacement item after DHL managed to lose a 7ft and 20kg bar....... wouldn’t definitely recommend

15 February 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely loving my new 32kg…

Absolutely loving my new 32kg Kettlebell. Cost. Amazing
Kettlebell quality. Excellent
Service and delivery. Impeccable, service was fantastic and delivery within a few days.

Cant rate the team at recharge fitness highly enough.

11 February 2021
Unprompted review
Rated 5 out of 5 stars

15kg hex dumbells

I ordered a pair of hex 15kg dumbells from them few month back they arrived with in a week they are the same quality u get in a gym well pleased with them

10 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look