Rebus Reviews 

509
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight timely and accurate payments, often receiving their wages early on Friday mornings, with clear confirmation provided via text and email. Reviewers frequently praise the staff for being polite, friendly, and exceptionally helpful, offering detailed explanations and quick, responsive communication, even proactively checking on payment receipt. The overall service and user experience are described as easy, seamless, and highly professional, featuring efficient registration processes, transparent payroll systems, and straightforward dealings. No significant negative feedback was consistently reported across reviews, indicating a generally smooth and satisfactory experience for most users.

What people talk about most

Payment

Reviewers highlight positive aspects of payment, consistently reporting that payments are received on time... See more

Staff

People report positive experiences with staff, consistently describing them as polite, professional, and very... See more

Service

Customers consistently note positive experiences with service, describing it as brilliant, fast, reliable,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, simple, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant Payroll company. Never any issue with payment. Received an email and two text messages every week without fail to confirm payment. The limited conversations I had on the phone with the staff... See more

Rated 5 out of 5 stars

Polite and friendly staff over the phone, registration was simple, and most importantly, my money was in my account friday morning, with a text of confirming amount, and CIS deduction slip to my email... See more

Rated 5 out of 5 stars

The whole experience has been really easy, I gave them my information, checks were carried out. They kept me informed by text and email, no dramas at all.

Rated 5 out of 5 stars

1st week on the Rebus Payroll and there were no issues at all. All electronic correspondence went well and was easy to navigate. Payment received on time.


Company details

  1. Payroll Service
  2. Bookkeeping Service
  3. Payment Service

About Rebus

Written by the company

Rebus offer PAYE umbrella and Self-Employed payroll solution for temporary contract workers. We provide the highest quality of service to ensure the worker receives prompt payment for the work they undertake. We are owned by a former HMRC Tax Inspector and our staff have over 25 years’ experience in the industry.

This wealth of compliance, knowledge and experience in the industry allows us to offer the highest level of customer service to our agency partners and this is evident in the long running relationships we have as well as our high retention rates within our workforce.

Due to the changes in the temporary labour market legislation, the way contractors are paid is determined by their own personal circumstances, how they are engaged, what job they do and how they do that job.

We offer straightforward, simple guidance on how contractors can operate and provide a solution that is tailored to the needs of each assignment, with the flexibility to adapt should the role change.


Contact info

4.8

Excellent

TrustScore 5 out of 5

509 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(509)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rebus

Rebus phoned and told me how fill everything in online what I needed to do and phoned to check my first pay was through everything was ok

14 March 2025
Rated 5 out of 5 stars

Best practice.

Hi, they were good communication with the staffing.
Good communication over the phone.
Clear communication throughout.

Many thanks.
Mr A Gregory.
Projects & Construction Management.

7 March 2025
Rated 5 out of 5 stars

Definitely recommend Rebus as your Payroll

It is my first encounter with this payroll company. As self-employed freelance Site Manager and ex-tradesman in construction I have gone through many different agencies and payrolls. So far Rebus deserve 5 stars for the communication they maintain with you, updates and fast reactions and communication. I had my 1st payment notice on Wednesday with pay slip emailed, followed by a text message on Thursday and finally paid my weekly wages on Friday followed by a phone call if everything is ok. Everything was easy and standard to setup for my CIS self-employed role. Definitely recommend Rebus as your Payroll.

21 February 2025

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