Rearo Reviews 

1,890
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly approach, making interactions a pleasure. Many people highlight the first-class service, noting excellent communication and a professional, seamless process from ordering to delivery. Reviewers are also very satisfied with the product quality and selection, often finding exactly what they need, and appreciate the prompt, efficient delivery with helpful drivers. However, some customers also noted occasional issues with delivery times, experiencing longer waits for their orders. A few other people also felt that products sometimes arrived damaged or were not suitable upon inspection, with one instance of a product being unusable after cutting.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Product

People report positive experiences with product, often highlighting the high standard and quality of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the helpfulness and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting friendly and helpful staff, prompt... See more

Order

Users describe positive interactions with order, highlighting an easy ordering system and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,890)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Ordered shower wall panels, from start to finish communication was excellent.
The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternatives ensuring the replacements arrived safely.
I only wish more companies had this level of service.
Thank you Jordan, I’ll definitely order again when we are doing our next project

12 November 2025
Unprompted review
Rated 5 out of 5 stars

very good service

very good service, only problem was when opened the packageing the item was damaged, they were very sorry and quickly had it replaced....

9 November 2025
Rated 5 out of 5 stars

Glasgow’s smiles better !

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles etc. This was quite apart from the high quality products at highly competitive prices. Special mention goes to Peter, Kieran and Nathan for dealing with everything from purchase to delivery. Thanks for everything.

5 November 2025
Rated 5 out of 5 stars

We were only looking at worktops so…

We were only looking at worktops so found one where it was different from other stores and lots to choose from. Modern style and ordering was very simple, quick and staff kept in contact with updates. Very efficient from start to finish and Peter was very helpful.Would definitely use this store for other projects and refer to friends and family.

25 September 2025
Rated 5 out of 5 stars

First class service

First class service, delivery driver, great, everyone I spoke to very helpful. They will be my first call for worktops splashbacks, in the future, and hopefully in the next week vinyl flooring.

17 September 2025
Rated 5 out of 5 stars

Impressive staff!

I was impressed by the service at Rearo. Kieran was especially helpful and gave me lots of advice and the answer to all my queries. What a pleasure to have a member of staff who had all the knowledge I needed with a lovely manner!

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable service throughout

The simplicity and professionalism was second to none.
From the phone call order through to the delivery or which the driver was extremely helpful and courteous.
Will definitely be using retro again 👏

26 August 2025
Unprompted review
Rated 5 out of 5 stars

We're giving our shower room a refresh…

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure.
Really easy ordering system.
The only issue was that it took the full 10 working days for us to get the delivery which was a pain as we were good to go apart from wetwall but Ryan did offer an alternative with a quicker delivery if we wanted.

4 September 2025
Rated 4 out of 5 stars

Ordered a worktop for a customer and…

Ordered a worktop for a customer and asked if it came with edging to be told it did. When it got delivered there was no edging with it and this meant that I had to go and pick something up from them that would let me get the job done.

28 August 2025

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