Rearo Reviews 1,878

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and pleasant demeanor, making interactions enjoyable and productive. The service provided is frequently described as excellent, with many appreciating the efficiency, ease of ordering, and outstanding communication from start to finish. Reviewers are also impressed with the quality of the products and the prompt, on-time delivery service. However, some customers experienced issues with delivery times, noting that it could take longer than expected, or that items arrived damaged. A few people also mentioned problems with sample orders, such as delays or receiving incorrect items, and some found the edging trim to be of poor quality or a bad color match.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its professionalism and... See more

Product

Reviewers highlight positive aspects of product quality, with many describing products as excellent,... See more

Delivery service

People report positive experiences with delivery service, often highlighting timely arrivals and helpful... See more

Order

Customers had positive experiences with order, praising the helpful and professional staff who assisted with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Customer focused

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, with the sample came a brochure which, having studied we made a second choice and ordered that instead with contrasting upstands. These took a while longer to arrive but understandable as they use their own van and driver. Overall a positive experience with a company that seems to be very customer focused. Would not hesitate to use again.

15 February 2026
Rated 5 out of 5 stars

Only required a small piece of worktop…

Only required a small piece of worktop for our utility room so not a big purchase. Peter & his staff in Glasgow couldn’t have been more helpful. Had the perfect item in stock, cut it to the size we needed and all for a brilliant price. Absolutely delighted.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

This was our first order with Rearo

This was our first order with Rearo. Initially made contact via the internet and ordered a free sample, which our customer approved. The order was made and a delivery date agreed. The delivery was on time despite me having to change the delivery location after the order was made.

25 January 2026
Rated 5 out of 5 stars

From the initial order of shower wall…

From the initial order of shower wall panels to the final delivery, the communication was outstanding. Unfortunately, the panels arrived damaged and were unavailable for immediate replacement. Jordan, based in Aberdeen, was exceptional in finding alternative options and ensuring that the replacements were delivered in perfect condition. The service provided was impressive, setting a standard I wish more companies would follow. Thanks to Jordan, I'll surely make another purchase for our next project.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

We stopped in to look at clearance worktops and Peter was incredibly helpful. They were out of the ones we wanted but he gave us a great deal anyway. Outstanding customer service.

13 January 2026
Unprompted review

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