Reach 4 Mortgages Solutions Reviews 

368
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated team members for being exceptionally friendly, knowledgeable, and professional while guiding them through every single step of the mortgage application. Many individuals note that advisors put their nerves completely at ease, offering reassurance and personalized advice tailored specifically to their unique financial needs. People also emphasize that communication is remarkably efficient, noting that staff members are always quick to respond to calls and messages. Consumers appreciate the fast turnarounds and seamless service, making a typically daunting property purchase feel completely stress-free and straightforward from beginning to end.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the mortgage process.... See more

Service

Customers consistently note positive experiences with service, describing the mortgage process as... See more

Customer service

Clients share positive opinions on customer service, highlighting a straightforward and supportive experience... See more

Response time

Users describe positive interactions with response time, consistently reporting speedy and efficient... See more

User experience

Customers report a high level of satisfaction regarding user experience, describing the process as remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently purchased our first house with Claire working alongside us. As first time buyers the process can be very overwhelming but Claire put our nerves at ease. Any and every question or concern... See more

Rated 5 out of 5 stars

Another great experience with Reach 4. Katie and Donna have the patience of saints and provide an amazing attentive service second to none. Thank you for supporting us through our remortgage and getti... See more

Rated 5 out of 5 stars

We recently worked with Bita Mills and Donna M Driffield for our remortgage, and they were absolutely fantastic! Both were professional, knowledgeable, and made the whole process so easy and stress-... See more

Rated 5 out of 5 stars

2nd time me and my partner have used Reach4 to remortgage. Both times the process was very easy & we was contacted with updates promptly & to let us know if there was any further information requi... See more


Company details

  1. Mortgage Broker
  2. Life Insurance Agency
  3. Term Life Insurance Provider Company

Written by the company

Mortgage and Protection Specialists


Contact info

5.0

Excellent

TrustScore 5 out of 5

368 reviews

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No recent history of asking for reviews

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5.0

All reviews

(368)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was helped with the accurate advice i…

I was helped with the accurate advice i needed for a mortgage application and was dealt with very swiftly and smoothly by hayley janes fantastic job done thanks a lot i recommend if you are in need of a mortgage these are the people from what i have experienced.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Hayley & Donna are amazing!!

We have dealt with Hayley on 3 occasions now, from a first time buyer, to remortgaging our home, and now she is helping us with moving to our hopefully forever home!! Hayley is just amazing, she always goes above and beyond and makes you feel at ease. And a massive thank you to Donna also, you have both been amazing and i can’t recommend Hayley enough :)

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Professional Service

Hayley was incredibly knowledgeable in assisting me with my re-mortgage. She thoroughly explored all available options and provided a detailed breakdown of each options. Hayley was also very flexible, ensuring a smooth process and timely transfer of my existing mortgage. I highly recommend her for a professional and seamless service.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

R4MS & Hayley!

Would highly recommend Reach 4 Mortgages Solutions and in particular Hayley who has been amazing throughout. Hayley has gone above and beyond over the last few weeks / months and has made this whole process incredibly smooth and easy. Could not recommend her enough!!

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! Hayley was so patient with us and did her upmost to help us throughout it all so happy with all contact we had she was always on top form getting everything in place for us 🫶🏼🤍

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Reach4 Mortgages - Katie Whitaker

Reach4 Mortgages, or Katie Whitaker, was recommended to me by a family member when I was looking to buy my next new home.
It's an understatement to say that Katie went over and above to find me a suitable mortgage. The whole process felt very personal, and no matter what query, questions, or issues I had, Katie was there to help.
Highly recommended. Thank you Katie.
Lee R.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I heard of Katie through a really good friend and I'm so glad I used her to help me and my husband find a new mortgage. She found us a new mortgage and was in contact through every step of the way. She was always on the end of the phone if I ever had any questions. I couldn't recommend her enough. I will definitely be contacting her again if we need any help in the future

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Julia Barrow at Reach4

Julia has been fantastic in helping us find a mortgage for our new forever home, and getting us our life insurance AND our buildings and contents insurance cover. She has done it all. If I ever had a worry, a problem or just a general question about anything, nothing has been too much trouble. We cant thank you enough for everything you have done for me and my family. I would recommend Julia to anyone!!!

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Keiran was a huge support when…

Keiran was a huge support when arranging our new mortgage. He took as much time as needed to ensure we understood our options and make an informed choice. Easy to work with and professional throughout. Also lovely to receive a call after our contracts had been exchanged to simply wish us a successful move. Highly recommended.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

It was an amazing experience for me…

It was an amazing experience for me from the beginning to the end of the process. Shiva is such an amazing person who would go the extra mile to satisfy her clients. I'm using this service again and will recommend it to my friends for sure.

Excellent!!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Katie is absolutely incredible

Katie is absolutely incredible. I couldn’t recommend her enough!! From start to finish she made my partner and I feel completely at ease and comfortable asking the silly question's! Katie’s knowledge about everything is incredible and there is no question she cannot answer! Thank you so much Katie and all at reach4mortgages for all your help.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

We couldn’t recommend Hayley enough for…

We couldn’t recommend Hayley enough for all her help with our mortgage, she was at the other end of the phone from start to finish with our million questions, guiding us through, breaking the process down so we could understand, we really couldn’t of done it with out her.
Hayley not only helped us find and secure our dream home but also helped us set up our insurances to make sure we had the best protection for us!

We just want to thank you again Hayley and we will be forever grateful to you,

Steph & Adam

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

We were recommended Hayley as our mortgage broker by a friend and we are so glad we found her. Hayley & Sam were nothing short of incredible in helping us secure a mortgage. Within just 2 weeks of our initial consultation call, we’d received our mortgage offer. As first time buyers we had a lot of questions, however Hayley was responsive, communicative and made us feel at ease throughout the entire process. I’d highly recommend using Hayley as a mortgage broker.

9 November 2024
Rated 5 out of 5 stars

Would (and will) recommend to others

Hayley has been absolutely phenomenal from start to finish. We're first-time buyers and were really unsure on the E2E process, but Hayley's guidance and advice has made us feel at ease throughout. She's knowledgeable, friendly and diligent. It's been really valuable having someone who will go above and beyond to help sort things out.

From initial consultation to mortgage offer in just two weeks... thank you so much, Hayley! We couldn't have done it without you

24 October 2024
Unprompted review
Rated 5 out of 5 stars

The best expert guidance anyone would ever need

Everything from start to finish was perfect!
Keiran helped me go from not knowing anything about purchasing my first house to getting the keys within 12 months

His assistance from financial planning, to insurance requirements and comparing all the different lenders out there was second to none.

Absolutely brilliant, I'll be recommending this guy to anyone who needs a mortgage advisor 👍👍

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Hayley was amazing

Hayley was amazing from start to finish. As a first-time buyer, before contact with Hayley, nothing much made sense and I was beginning to feel out of my depth, but Hayley put me at ease immediately and explained everything perfectly. Hayley was a pleasure to speak with, really friendly and professional, taking the full weight from my shoulders during this stressful process as well as going above and beyond near the end of the process, gaining me a discount of £2.5k from the initial agreed price. 11/10!

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Great!

We have used Reach 4 Mortgages many times now, and Brad and Donna have always been fantastic.

Brad is always extremely thorough and goes above and beyond to get us the best deal.

The communication and customer service from both Brad and Donna is great. We will continue to use them for all our future mortgage needs.

20 October 2024
Unprompted review
Rated 5 out of 5 stars

Your number 1 place for a Mortgage!

From the outset, Hayley, our broker moved Heaven and Earth to secure our Mortgage offer. She made me and my partner feel at ease throughout the whole process. She was able to answer any queries we brought to her in a professional manner, and was able to articulate and discuss the important issues to us, so that it was easy and simple for us to understand. We were able to quickly and efficiently hand her our documentation needed to put forward an offer, and Hayley did all the legwork on our behalf in a timely manner to secure Mortgage. We recommend "Reach 4" highly to any prospective customer seeking to secure a Mortgage and quickly like we did. Their understanding of the Market, and the professionalism of their work is exceptional, and we can't thank them enough. Thanks Reach 4!!! And especially Hayley!

9 October 2024
Unprompted review
Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

After our fantastic experience in buying our property. My partner and I will only ever use reach4mortgage solutions for mortgages going forward. Their customer service / communication skills are second to none. Donna and Jonathan have been incredibly efficient with our application and even when we hit a few bumps in the road, Donna and Jonathan ensured our mortgage application was as smooth and stress free as possible and they were overall a pleasure to deal with. Thank you so much reach4solutions team for all your assistance and for getting us our first joint mortgage! 🙏☺️

27 September 2024
Unprompted review

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