Rolling Door Concepts Reviews 966

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Door fitted back in August and a part broke. Reasonable quality apart from that. Booked date in September to replace said part. Sold us a 10 year warranty, felt like a reasonable price. September... See more

Rated 5 out of 5 stars

The service was 5* From originally dealing with Matt, ordering it in March, then having it fitted in June, everything was excellent. The fitter, Andrius, was brilliant. Very friendly, ever so clean... See more

Rated 1 out of 5 stars

SCAM ALERT - DO NOT USE I ordered a replacement garage door with these back in September, and even though it's not due to be installed until November I am unable to contact them since all emails now... See more

Rated 1 out of 5 stars

WHAT A BUNCH OF THEIVING LOW LIFES YOU ALL ARE AT RDC ANTHONY WILLIAM PYBUS ESPECIALLY. HOW CAN YOU STEAL FROM HARDWORKING PEOPLE WHO HAVE TO SAVE HARD FOR WHAT ISN'T A LUXURY BUT A NECESSITY. YOUR... See more

Company details

  1. Garage Door Supplier

Information provided by various external sources

Rolling Door Concepts are specialists in high quality remote controlled garage doors. All of our insulated garage doors are double skinned aluminium foam filled with a high quality polyester powder coat finish. As experts in the field we will design, manufacture and install your door perfectly to the dimensions of your garage. We will also establish various positions available so whether your looking for extra width for your car or just a nice insulated door fitted at the front of your garage we'll show you all the options available. Our top quality / with low pricing formula means you can purchase a stylish garage door system with the highest level of safety for the lowest possible price. We achieve this most of all through mass production and also by focusing solely on the supply of rolling door systems.


Contact info

1.8

Poor

TrustScore 2 out of 5

966 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scum would be an understatement what…

Scum would be an understatement what sort of ar5ehole goes into liquidation and doesn’t at least put contact information on their site. Ways to claim, support. Things happen I understand but the way they’ve gone about. This is disgusting

19 October 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a garage door in August and…

I ordered a garage door in August and paid £899 up front. They were supposed to fit my garage door today but didn't show up. Tried to contact them emails bounce back, telephone numbers disconnected. I have since learned they have put in for a striking off order to put the company into liquidation. Absolutely devastated!!

19 October 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy from RDC

Cancelled install, did not turn up. Now phone and website unavailable. Suggest that you buy from an installer who you can see.

Do not buy from any installer who seems cheaper than anyone else. This should rouse your suspicions.

30 September 2022
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT - DO NOT USE

SCAM ALERT - DO NOT USE
I ordered a replacement garage door with these back in September, and even though it's not due to be installed until November I am unable to contact them since all emails now bounce back, all telephone numbers are no longer in use, and the their website (rdcuk.com) has also been closed down; Just another bad example / poor excuse for human beings :(.

6 September 2022
Unprompted review
Rated 1 out of 5 stars

Anthony Pybus MD of RDCUK, he's a crook

I've been waiting in all day for this appointment (previous appointment cancelled by RDCUK) to have a door fitted. I've heard nothing all day. I've paid £529 for this pleasure. Phone number disconnected, web site closed. I found this man on LinkedIn, Anthony Pybus MD of RDCUK, he's a crook and should be prosecuted for theft.

18 October 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMERS !!

SCAMMERS !!! Do not use! My door should have been fitted this morning and haven’t showed up. Telephone number now not recognised and have removed themselves from Facebook. Paid £250 deposit!!! Disgusting human beings!!! DO NOT USE!!! I’ve noticed 4 days ago a company has been re set up on Facebook, however they have put 3 LLL’s in the name roller!!!!!

18 October 2022
Unprompted review
Rated 1 out of 5 stars

AVOID

Paid for a new garage door back in July 2022 as recommended by a friend. The lady on the phone was very helpful and went through all the options available to me. There was no pushy sales and I did say I’d think about it and phone back if I wanted to proceed. Was told there is no home visit as this is what keeps the price down and the garage door would be made to fit on the day of installation.
Received my invoice with the fitting date and all was ok. A week before my fitting date I received a call from RDC asking if it was ok to rearrange my fitting date for 2 weeks later as the fitter for my area had just gone on paternity leave, no problem.
Today is my fitting date and engineer expected for 8am - no show. Called the number on my invoice at 9.30am to ask for an ETA and the phone line has been disconnected. Found another number only to find this has also been disconnected. Went to the website, closed for maintenance! NOW ALARM BELLS ARE RINGING!!!
Googled the company and Government website pops up stating the accounts for the company are overdue. Then Trustpilot with bad review after bad reviews of exactly what nightmare I’m in!
Contacted my bank for advice and they done a claim there and then over the phone and took all the information I had about the company and my invoice. My money was paid back there and then!
PLEASE CONTACT YOUR BANK YOU MAY BE LUCKY and get your money back.

18 October 2022
Unprompted review
Rated 1 out of 5 stars

We ordered a roller shutter door …

We ordered a roller shutter door from RDC this company cancelled on us on 4th August rearranged for 18th
the guy came said the door could not be fitted due to garage roof we tried in vain to ring company they have had payment up front for garage door no telephone number no website and just received a phone call from the fitter that the company has folded and they will probably reopen in the future under another name some thing should be done about these rough companies shame on them no morals karma will come round to these low life ripping decent people off this is a WARNING to everyone don't use these scammers !!!!!!

18 October 2022
Unprompted review
Rated 1 out of 5 stars

Garage door installed 3 years ago

Garage door installed 3 years ago. Wonderful job. However, took out the extended warranty just in case. I've had two warranty claims, both dealt with professionally and expediently. Garage door wouldn't open last week, and then came off the roller (again). Made a 3rd warranty claim. Email stating I'd have a call within 24 hours, nothing. I've emailed back, and it would appear any emails back to them are blocked. Emailed their sales team, and have given them 48 hours to reply back. They would appear to be off Facebook, and their telephone number is now not recognised. Their website is no longer available.

I fear the company may no longer exist. An expensive mistake buying from them if this can't be resolved.

The company has now changed its name to 'Sentry Rolling Doors'. They can be contacted at hello at rdcuk (for how long is anybody's guess). Their Big Doors Repair and Warranty website is still active. I am making a point of contacting them on a daily basis. Unfortunately, no telephone number. I'll be making sure I keep an eye on social media if this 'new' company starts to advertise on various platforms. Hopefully, nobody else will get stung by this company, RDC, aka, 'Sentry Rolling Doors'

5 October 2022
Unprompted review
Rated 1 out of 5 stars

Rolling Door Concepts. Been stuck in the house all day waiting…

Been stuck in the house all day waiting for my garage door installation for no one to turn up. Took the day off work and waited 2 months for this appointment. I’ve tried ringing and it says the number is not recognised, also paid nearly £600 upfront. Unreliable thieving arsholes, do not use this company. I checked reviews on Trustpilof before ordering so that was a waste of time, I won’t be trusting Trustpilot reviews again. 😡

17 October 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMERS - TAKE YOUR MONEY THEN DONT DELIVER

I paid this company £700 in September original fitting date was 28th September this was put off and the next date was 13th October - fitter rang and said he was poorly and had to go home and he would come any day the following week - I thought this was strange as it was because lack of fitters was the reason given they couldn’t fit it the 1st time. No one else will be conned as they are not answering any numbers you try - including the fitter!

17 October 2022
Unprompted review
Rated 1 out of 5 stars

One star too many😡

I made contact in August. The process was explained and I had checked out the reviews. So i proceeded with my purchase.

Today should be the day of fitting. I have received no communication from anyone. I have tried telephoning, emailing and the online chat, but getting no response. Stay well clear of these rogue traders.

17 October 2022
Unprompted review
Rated 1 out of 5 stars

Still taking money off people

Still taking money off people, taking orders, don’t give them anything, they are stealing money off people. Rogue traders. No replies to emails, no answer to phone calls.

10 October 2022
Unprompted review
Rated 1 out of 5 stars

Installer was great (subcontractor)

Installer was great (subcontractor)
Met him today for a service call

RDC has gone and as a company were non respondent, phones, emails, the only contact was if you pretended to buy a new door
Facebook page now non existent

14 October 2022
Unprompted review
Rated 1 out of 5 stars

1 star is too many

1 star is too many. 8 cancelled appointments for a repair. No reply to emails. Phone cuts off. Replied to them on Facebook then they blocked me. Total joke!! AVOID!!!

14 October 2022
Unprompted review

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