Engineer turned up early to look at one of the ovens in my range cooker. It was Christmas Eve so his timing was appreciated. Although it was actually something my husband did to the cooker so no actu... See more
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Repair
This company is very good to deal with, quick to respond when notified of problems and take prompt action to make sure your repair is carried out as quickly as possible
Friendly helpful staff and Michael was very good and had our washing machine working again in no time at all Thanks also to Domestic and General for using such an efficient company.
I have no hesitation in awarding the…
I have no hesitation in awarding the engineers who came to Repair my fridge and freezer a full five stars. Both engineers were pleasant, courteous, efficient and effective. The first Engineer diagnosed the problem I was being a thermostat. He did not have a replacement and organised the second Engineer to come with the replacement. Both jobs took approximately 15 minutes and the second Engineer waited for some time to ensure the fridge was working as as well as the deep freeze. Really excellent service.
Ryan was great talked us through repair…
Ryan was great talked us through repair very friendly professional great service
Engineer Ryan excellent
This company is excellent. Quick turnaround. Domestic and General booked them and they diagnosed fault and came back 2 days later with part. Hotpoint kept cancelling appointment and thankfully Domestic and General asked this company to come out and do repair. Very happy. This company is excellent.the communication of keeping you up to date is excellent too. Ryan was excellent but felt sorry for him as he had to work with two broken fingers.
Very arrogant on the phone when asked…
Very arrogant on the phone when asked to go around the back of the building when the engineer tried to buzz the front door after telling him the buzzer doesn’t work., he then replaced the agitator with him, the washing machine, but did not screw it in from the inside, leaving the loose screw from the old agitator still in the Drum Which creates scratching and rattling noises when on a spin still. Was in and out of the house within about four minutes. I had pulled the washing machine out for easy access for the engineer, and he did not even even bother putting the washing machine back.
Engineer named Zak visited to fix the…
Engineer named Zak visited to fix the fridge freezer. The guy was very professional and nice. Not only he fixed the issue he also guided us how to prevent it happening.
Came when they said they would
Came when they said they would, did the job, cleaned up after themselves. Polite and charming.
Zak was great. Overall a fab company
I've had Zak out repairing my washing machine & he was great. Very professional & friendly. He is doing a great job. Overall this is a great company who kept me updated with progress every step of the way. If only every company was like this. Well done guys
Great help from Zack
Zack arrived as promised quickly diagnosed the problem and fitted a new element. Great service.
Excellent service first class engineers…
Excellent service first class engineers on 2 seperate visits parts ordered and supplied quickly , would highly recommend RDA
Came in good time after phone call to…
Came in good time after phone call to alert. Prompt diagnosis and repair. Clear advice going forward. Excellent polite manner
Excellent service
Excellent service. Engineer very friendly and competent. Arrived when he said he would and had the job done promptly and efficiently.
Job no R0038402
Excellent service very friendly and…
Excellent service very friendly and helpful providing a solution and advice to keep my dryer working smoothly very helpful stuff I didn't know, thanks to Michael happy customer 😀
Good communication refR0037991
Good communication from reporting the repair to part being fitted
Zak was great and explained everything…
Zak was great and explained everything and left the place clean and tidy.
Excellent job done!
Job was completed to a very high standard and I was particularly impressed with the engineers Liam and Gary. They were professional, courteous and took the time to explain everything clearly. They even repaired the doors to the appliance that weren’t aligned properly by my kitchen fitters.
Nicola in the office was amazing too. Her excellent customer service made the whole experience very positive.
I would not hesitate to recommend this company.
Great experience new exactly what he…
Great experience new exactly what he was doing great job
thanks Zak
Engineer was very polite
Engineer was very polite, friendly and professional! Had my dishwasher up and running in no time! Highly recommend!
Polite and respectful and job well done
Polite and respectful and job well done
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