Once again the collard team completed this job to perfection. I only ordered the skip for a few days as needed it in and out quick, once ordered online I had a call from the office to confirm the shor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The delivery driver was great as had limited space to drop skip, they always amaze me! Collection was prompt and instructions adhered to with regard to school traffic and access. Very professional ser... See more
The company staff on the phone at Cardiff Road were polite & helpful.The driver was very pleasant and informative. The skip was also delivered in a brand new clean truck. A good experience on dealing... See more
I've used this company twice once December and again in March and both times the service from booking ..very friendly and understanding ..delivery very prompt after ordering and collection swift to... See more
Company details
- Garbage Collection Service
- Aggregate Supplier
- Demolition Contractor
- Earthworks Company
- Ready Mix Concrete Supplier
Written by the company
The Collard Group is of one of the largest and most influential privately owned demolition contractors in the UK and waste management businesses in the south of England. Every year, we re-invest substantially in our infrastructure, plant, training and equipment to ensure we keep growing and innovating. WHAT WE DO - Demolish buildings and remediate sites for redevelopment - Collect waste from construction and demolition sites, commercial clients and domestic customers - Recycle waste and make it useful again - Create and deliver recycled aggregates and ready mix concrete
Contact info
United Kingdom
- rcollard.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The whole process was seamless from…
The whole process was seamless from ordering to delivery to collection. I did speak to a member of Collard staff who was very helpful, professional and friendly too. Thank you.
27 January 2026
Painless from start to finish
From booking to delivery to collection absolutely painless. Great customer service great delivery staff. Highly recommended
1 May 2026
Very good service
Skip was delivered and collected on time,driver was very helpful as were office staff when ordering skip
6 April 2026
Reliable service
Reliable service, on time, and accommodating towards positioning of skip.
7 May 2026
The drivers were very professional and…
The drivers were very professional and delivery and pick up was very efficient.
10 March 2026
Don’t be unpleasant
1st class experience bar 2 nationalistic employees on site at Havant Academy. Being ‘proud’ of one’s nation doesn’t entitle one to unthinking racist views. Funny how inward looking people don’t have any lives to speak of. Lead by the nose and right wing algorithms. Victims of their own attitudes. Looking at you G&R.
4 October 2025
Unprompted review
driver polite and also informed as to…
driver polite and also informed as to what you can and can't put in the skip.
9 March 2026
Great customer service
Great customer service. And very polite staff. Driver couldn't help enough
2 April 2026
Easy booking and perfectly good service…
Easy booking and perfectly good service from skip arrival to collection
3 April 2026
Great service 💯
Great service that delivered and collected as arranged when booked, no issues, no changes, no problems! Would recommend 100% thanks!
13 April 2026
8 yard skip
The service was excellent, delivery and collection was fast and efficient. Staff was very helpful and accommodating. I would definitely recommend and use again.
1 April 2026
Did not deliver on the day requested…
Did not deliver on the day requested did not phone to say there was an issue
I had to keep phoning them but they just said it was coming but never arrived
Rubbish service 0 out of 10
19 March 2026
Reply from Collard Group
Dear Brian,
Thank you for your feedback, and we’re very sorry for the delay and lack of communication.
Due to an unexpected skip stock issue, we were unable to deliver on the requested day. However, we fully acknowledge we should have informed you sooner.
This is not the standard we aim to provide, and we hope you’ll consider giving us another chance to deliver a much better experience.
Kind regards
Adam
Driver communicated well when he wanted…
Driver communicated well when he wanted to turn up early to do the pick up. Really helpful when he arrived and we got the job quickly
24 April 2026
Great service
Great service - Very easy to book, keep tabs and rearrange collection. Delivery and collection on time, and staff helpful.
9 April 2026
A professional service
Booking was easy. I wasn’t able to be present when skip delivered but, over the phone, driver sited it exactly where I wanted. Very happy
10 April 2026
Good service and friendly driver prompt…
Good service and friendly driver prompt delivery and collection.
13 May 2026
Excellent customer service
Excellent customer service. Speedy delivery and even quicker on getting the skip collected. Would 100% use again.
22 April 2026
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