Rayner Smith Automotive Reviews 89

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great dealership. I bought a car from this dealership and it was a breeze from the start. I was given a great price for my part exchange car and the car I have bought is great. I would highly recommen... See more

Company replied

Rated 5 out of 5 stars

Searched months for my dream car, Porsche Boxster. Met by Oliver, who provided an informed, professional, relaxed atmosphere. In all my years car buying this was probably the quickest and easiest de... See more

Rated 5 out of 5 stars

This is one of the best places to purchase a car from, they go above and beyond to make the experience easy lovely people and family run business. Can't rate them enough and we will definitely be back... See more

Rated 5 out of 5 stars

From an initial phone call to delivery of our immaculate 1999 Landrover Defender 90 (a somewhat niche market!), Gerry has guided us as if we were his only customer. We are absolutely delighted with... See more

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Motor Vehicle Dealer
  4. Used Car Dealer

Written by the company

At Rayner Smith our methods are relaxed and informal, yet we don’t skimp on customer service. With an innate knowledge of the motor trade and finance markets, we promise a great service and a very pleasant buying or selling experience. With over 70 years of combined experience in the industry, and a proven system of account management, our team is one of the best in the business. Added to our products and services, you’ll have a single point of contact you can rely on both today and in the future.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I used Rayner Smith to sell my car and…

I used Rayner Smith to sell my car and they made it hassle free and got me more than the price I wanted, from that they then sourced me my m3 with the spec that I wanted, delivering the car professionally and on time in immaculate condition, over the moon and would highly recommend to anyone!

6 September 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Couldn’t recommend any higher, Clear and perfect customer service all the way through from walking in the door to driving out.

6 September 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Well what can I say? Professionalism at its best. Would recommend Rayner Smith to anyone who is looking for a new motor!

6 September 2019
Unprompted review

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