Rayner Smith Automotive Reviews 89

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Great dealership. I bought a car from this dealership and it was a breeze from the start. I was given a great price for my part exchange car and the car I have bought is great. I would highly recommen... See more

Company replied

Rated 5 out of 5 stars

Searched months for my dream car, Porsche Boxster. Met by Oliver, who provided an informed, professional, relaxed atmosphere. In all my years car buying this was probably the quickest and easiest de... See more

Rated 5 out of 5 stars

This is one of the best places to purchase a car from, they go above and beyond to make the experience easy lovely people and family run business. Can't rate them enough and we will definitely be back... See more

Rated 5 out of 5 stars

From an initial phone call to delivery of our immaculate 1999 Landrover Defender 90 (a somewhat niche market!), Gerry has guided us as if we were his only customer. We are absolutely delighted with... See more

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Motor Vehicle Dealer
  4. Used Car Dealer

Written by the company

At Rayner Smith our methods are relaxed and informal, yet we don’t skimp on customer service. With an innate knowledge of the motor trade and finance markets, we promise a great service and a very pleasant buying or selling experience. With over 70 years of combined experience in the industry, and a proven system of account management, our team is one of the best in the business. Added to our products and services, you’ll have a single point of contact you can rely on both today and in the future.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Outstanding

Outstanding! Great guys, great service, amazing car! Would have no hesitation on recommending them. Super professional ( with a touch of old school). No cringe car salesman chat from theses guys.

26 April 2021
Rayner Smith Automotive logo

Reply from Rayner Smith Automotive

Thanks for the business, Hugo.

Rated 5 out of 5 stars

Audi A3 cabriolet. Fantastic family company

Sales rep was really easy to deal with , no hard sell. Couldn’t ask for an easier car purchase. Ready when promised and he even filled the online transfer forms for us as we were unsure what to do. A fantastic 5 star from us. Thank you. *****👍👍👍

19 April 2021
Rayner Smith Automotive logo

Reply from Rayner Smith Automotive

Thank you for your kind words.

Rated 5 out of 5 stars

Fourth car bought through Rayner Smith

As usual, a flawless purchase! Many Thanks, Gerry and Team for providing a first class, speedy service. I look forward to dealing with you again soon

19 April 2021
Rayner Smith Automotive logo

Reply from Rayner Smith Automotive

Thank you for your kind words Mark, and many thanks for the business you have given us over the years.

Rated 5 out of 5 stars

Excellebt service

Very good communication, excellent service. Car was immaculate and as descrived.

19 April 2021
Rayner Smith Automotive logo

Reply from Rayner Smith Automotive

Many thanks Anis, I hope you are enjoying the Range Rover, best wishes Oliver

Rated 5 out of 5 stars

I would like to thank Oliver for a…

I would like to thank Oliver for a completely fantastic service from beinging to end. The whole experience of purchasing my car was made easy , and when presented and delivered yesterday it was absoutley immaculate. Now I'm a proud owner of a 991 porsche. Thanks again to Rayner Smith !

1 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service by Oliver at Rayner Smith from initial enquiry, to arranging to view the vehicle to final delivery & handover.
The vehicle was prepared to the highest standard with 12 months MOT being applied as well as all work required mechanically being carried out & by a main dealer.
I couldn't recommend Oliver & Rayner Smith highly enough and wouldn't hesitate to buy a vehicle from them again in the future.

24 November 2020
Rated 5 out of 5 stars

Rayner Smith is great dealership

Rayner Smith is great dealership, from start to finish their customer service was brilliant, they made the process simple and easy, I travelled from London to Leeds to pick my car, they had someone waiting for me at the train station and also had everything ready for me when i arrived. I am also enjoying my new Porsche, and when it is time to upgrade i will be going back to Rayner Smith. Thank you to the whole team.

11 November 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. Oliver could not have been more helpful, there was no 'hard sell' and we are more than pleased with both the car and the service we received.

I would have no hesitation in returning or recommending Rayner Smith.

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the start.
Picked me up from the train station and when I arrived the car was ready in the showroom. Very patient has had an issue putting payment through but Gerry was very patient,thank you.
Wouldn't hesitate in recommending Rayner Smith as car in excellent condition and was serviced and a new MOT also!
Thank you both so much for a pleasant car buying experience ***** 👌

18 August 2020
Unprompted review
Rated 5 out of 5 stars

Would recommend

I part ex'd my car and bought an Evoque a couple of weeks ago. The service was brilliant, Gerry sorted everything out for me from start to finish and I drove the car home the same day, I didn't have to do anything.

6 August 2020
Unprompted review
Rated 5 out of 5 stars

The guys at Rayner Smith sourced a rare…

The guys at Rayner Smith sourced a rare individual BMW M3 with the exact spec and more than I was initially looking for. I’ve used these guys numerous times now to buy and sell vehicles from company vans to my own personal cars. They handle everything for you and make it hassle free which is why I continue to use them.

4 August 2020
Unprompted review

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