Had a vehicle collection at Northampton site and recieved outstanding customer service from site manager (Andy). Please accept my apologies if I got the name wrong. The point is, the site manager made... See more
Company replied
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RAW2K is the UK's premier online car auction website for the trade and public. We have 1000's of used, salvage and seized vehicles for sale in our daily and weekly online auctions. Browse through our online stock of vehicles including cars, vans, motorcycles and scooters for sale. All you need to do is register or login to start bidding on one of our vehicle auctions today!
United Kingdom
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Replied to 95% of negative reviews
Typically replies within 1 week
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inpurchase the car and you state is the key on the car and is not key is not good

Reply from RAW2K
Advised correctly as other car auctions wrongly advertise vehicles are check and if any issues are mentioned only thing that has upset me I run a car garage due to that I cant personally go and collect vehicle i was given a warning because the transport company drove the vehicle out and loaded it out the yard only because it was very busy inside

Reply from RAW2K
The worst UK auction company I have dealt with. Many vehicles are only suitable for scrap, and descriptions are often misleading or inaccurate compared to the actual condition of the cars.
The collection process is also frustrating, with poor communication and difficult appointment scheduling. Overall, a very unfriendly experience compared to other UK salvage auctions.

Reply from RAW2K
Bought a transit custom was a good buy but if your a first time buyer like I was I thought it would be better to pick up next day an got a £60 charge for early collection that I wasn’t expecting

Reply from RAW2K
They check Vehicles well and near accurate description of the state of the vehicles given.
Have been quite happy with purchases in recent times
Could do with bit of leniency in collection times and charges, reintroduce phone lines
Overall good positive experience

Reply from RAW2K
Absolute joke of an auction, they keep the auction running after the time to bump the price. I complained and they said that wasn't correct. I have just took a video of it... auction ran on by a further 2min to get the price up.

Reply from RAW2K

Reply from RAW2K
falkirk lads are excellent always good to see them hard working top staff along with a great manager

Reply from RAW2K
As usual,
They always work ever with the intention to satisfy their customers.
Well done

Reply from RAW2K
I don’t get it why l’m being charged £60 to collect my vehicle honestly can someone explain WHY?

Reply from RAW2K
am disappointed that the previous four free collection days after a successful purchase have been removed. Under the previous arrangement, buyers had four days to collect a vehicle without incurring storage charges. Now, charges are being applied from the day the vehicle is won, which is a significant change and places an unfair additional cost on buyers.
I would appreciate an explanation for this change and ask that this policy be reconsidered.
Only found out when I went to collect my car.

Reply from RAW2K
RAW2K is exactly what you should expect from an honest auction. No tricks by the experienced traders to force you to buy a hidden disaster. You should only pay attention to the information and avoid obvious crap. Staff is friendly, service reliable. However customer communication lack direct numbers to interact with in case your plans have changed and I would not punish customers who came earlier to collect the car, they clear your space for other income stock, why punishing them applying the same penalty as for the laisy guys who delay the collection?

Reply from RAW2K
Staff not helpful and the car was far from the pictures shown online

Reply from RAW2K
This auction site describes cars as is. Their descriptions are always clear. I have been buying cars from them and never been disappointed.
Their collection procedure is always very smooth. The guys at Falkirk are my favourite. Top guys. Great auction site with reasonable site fees.

Reply from RAW2K
Not good at all drive from Luton to Preston to collect my Surron purchasing for my son ,on the yard manager told me is no available is lost . Contact head office to discuss sending 5 emails no one responded to give me any information I don’t recommend

Reply from RAW2K
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