RateSwitch Reviews 177

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Rate Switch was recommended to us ahead of our renewal and honestly, it’s one of the smartest tools we’ve used. It allowed us to monitor how rates were moving and set alerts for better deals. It... See more

Company replied

Rated 5 out of 5 stars

When my mortgage rate was nearing renewal, I set up RateSwitch to notify me when the rate dropped. It was incredibly accurate and timely. I was able to make significant savings in my monthly mortgage... See more

Company replied

Rated 5 out of 5 stars

We secured an initial mortgage rate with RateSwitch a few months' ahead of the date we needed it. Their tool then monitored this, and notified us when our provider (Halifax) lowered their rates. That... See more

Company replied

Rated 5 out of 5 stars

We have recently used RateSwitch to manage the remortgage of our property and subsequent life insurance policies. Our case handler was fantastic. Not only did he find us a fantastic rate on our mortg... See more

Company details

  1. Software Company
  2. Mortgage Broker

Written by the company

RateSwitch is a free mortgage rate alert service for UK homeowners. Register your current mortgage details, tell us the rate you want to monitor, and we'll watch it for you - notifying you by email the moment your lender reduces it. Lenders can reprice their deals at any time, often with no warning. Most homeowners only find out when it's too late. RateSwitch fixes that. The service is built around product transfers - switching to a new deal with your existing lender - which means no credit checks, no affordability assessments, and no paperwork. Just a simple alert, and a better rate when the time is right. It's completely free. No hidden fees of any kind.


Contact info

  • Sophia House, 28 Cathedral Road, Cardiff, United Kingdom

  • rateswitch.uk

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Very happy with the service provided…

Very happy with the service provided for a rate switch with existing provider.

RateSwitch explained how the system worked and it was a relief to deal with them rather than the lender!

RateSwitch helped with the lender's poor paperwork which at one point doubled the balance outstanding.

17 February 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service provided by …

Fantastic service provided by RateSwitch - we would recommend them to anyone wanting to remortgage. They found out exactly what we needed, found us a great deal, kept us informed throughout the whole process and aside from being very professional they were also really pleasant to deal with. Everything was completed in plenty of time and we're now sorted (for the next 5 years at least!). Won't hesitate to return to RateSwitch at the end of this deal. Thanks in particular to Lee - pleasure doing business with you.

8 February 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Would recommend to anybody in fact we do! We have referred many of our friends. We have saved money with Rateswitch and have been over the moon with the change to our personal circumstances because of this. Rateswitch are experts in their field and make sense of all of the jargon and found us a great product . They are always keen to help, advise and guide. Outstanding service.

26 January 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, really responsive. Rateswitch found me an excellent rate and managed the process without the usual fuss, form filling and stress that you get when you set up a new mortgage deal. Thoroughly recommended!

21 December 2017
Unprompted review
Rated 5 out of 5 stars

Our first mortgage and home buy

Me and my partner came to Rate Switch after having 2 bad experiences with previous mortgage brokers. It was our first buy on a property and our first ever mortgage and we had the absolute pleasure of dealing with Fae. Fae has gone above and beyond throughout the whole process to make sure it was as stress-free as possible. Fae managed to get us an amazing deal for our mortgage and has kept us informed throughout the whole process and was even emailing us whilst on her honeymoon!! I was unsure about home and life insurance and Fae sorted all of that out with us and made the process hassle free and made sure it was all set up for when our new home completed. I will 100% be recommending Fae to any family and friends looking for a mortgage broker in the future and cannot thank her enough for making our dream of owning a home become a reality.

21 November 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Andy was great; really helpful and flexible to arrange calls after work etc. Saved on mortgage and insurance and will definitely use again.

10 November 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding. Essentially I was a mortgage prisoner and was told by a financial advisor that I couldn't remortgage with the same provider! Contacted rate switch as a last hope and within 30mins I was able to remortgage with the same provider at a much better rate saving me £1500 over 3 years. Superlative customer service. Would highly recommend.

27 October 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - very quick and hassle free - The best thing - I saved a huge amount of money per month on my mortgage- couldn’t be happier with Rateswitch 👍🏻👍🏻

23 October 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

RateSwitch have a great team in place that helped us find not just the best deal, but also the right deal for us. Through their help we realised that staying with our existing mortgage provider was the easy option, but not the right option. They gave us all the information we needed to make an informed decision when choosing our next product, which happened to be with another provider and has saved us over £50 per month from our previous product price (and over £100 per month on the variable rate).

Particular mention must go to Lee Flavin, the company CEO, who provides great customer service and can’t do enough to help. We bumped into Lee recently at the Wales Start Up Awards ceremony and it was great to see that RateSwitch were deserving recipients of the one to watch award.

We will definitely be back in five years to check out our options for our next mortgage product.

17 October 2017
Unprompted review
Rated 5 out of 5 stars

I've just used RateSwitch to remortgage …

I've just used RateSwitch to remortgage my house and the service I received was fantastic. Andy was amazing from start to finish and kept me updated on absolutely everything as it was happening. I will definitely go back when the time comes to remortgage again and wouldn't think twice about recommending them.

13 October 2017
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

I would have no reservations in recommending this company. We fixed in on a 2 year deal on a lower rate, thereby saving us money on our mortgage. All options were explained to us. Quick, professional and with minimal fuss.

7 October 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic, caring and thorough service

We used rateswitch to renew our mortgage at the end of our current offer. We decided to look at whole of market and had an excellent service from Andy.
Not only did Andy talk us through the whole process but he explained that he had found the overall best option rather than the one that just had the cheapest monthly payment.
I can't believe you can get such great support and advice for free!
We are delighted with the service we received from Andy and Rateswitch and won't hesitate to recommend them to friends and family. We actually already have!

7 October 2017
Unprompted review
Rated 5 out of 5 stars

Open, warm, reliable service

Lee was friendly, amenable, and open to any queries we had during the remortgaging process. His communication at all times was clear and he was in touch as often as required, via email, phone and in person. The advice we received was conveyed in a very non-specific, impartial manner and we were presented with a wide range of options, advised to take our time in considering our chosen deal, and given the necessary space and time to make the right decision.

3 October 2017
Unprompted review
Rated 5 out of 5 stars

Rate switch

Fae at Rate-switch was brilliant. We could not have asked for a better person to guide us through the whole process. Fae secured us an excellent deal and all of the process was explained clearly and patiently. We were kept informed regularly about our mortgage application and Fae was also able to recommend an excellent local solicitor to take us through the final stages of buying our home,
We would not hesitate to recommend both Fae and rate switch and will definitely be using them again.

3 October 2017
Unprompted review
Rated 5 out of 5 stars

Fae was absolutely amazing from the …

Fae was absolutely amazing from the beginning. She found us the perfect mortgage provider within two hours and the whole process was under 6 weeks! Fae was always available for questions or advice and I would 100% use Rateswitch again and recommend to friends. Excellent service and team.

3 October 2017
Unprompted review

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