This site only publishes Good reviews about agents. In fact I think some of them have been "manufactured". Try looking for bad reviews. They dont exist! You must agree that's impossible unless they ar... See more
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
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Have to say they have lost their way. Agents that pay subscriptions get a push through, so much for a transparent service. Agent with minimal sales rate above ones with more sales, suburb record... See more
Company replied
This shameless website talked about me saying that he has not sold any properties over the last 12 months !!! Absolute nonsense … I have launched a complaint to the office of fair trading and will wai... See more
Company replied
Rate My Agent is not an accurate rating system for real estate agents. I have learned, real estate agents choose who they send Rate My Agent review requests to. They are completely in control. For... See more
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Company details
Written by the company
RateMyAgent is Australia's No 1 real estate agent ratings and statistics website. Search for the best agent in your area for free. #RateMyAgent_AUS
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1.3
Bad
219 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Lack of professionalism and integrity.
As soon as RateMyAgent came live as part of the subscription in Orlando MLS (ORRA) I signed up for it because it is included in the ORRA membership. In the basic membership for RateMyAgent, all linked accounts were included except Google My Business. Basically, all my new reviews will go in all my social media automatically as long as I had my accounts linked to RateMyAgent. The customer service was amazing. The only one that I had to pay was Google My Business so I signed up after a month or 2 for $39.99 plus tax per month. I decided to build a website so I cut that expense out. Automatically they disconnected not only Google My Business but also Facebook. And the review that was on Google My Business during the time that I was paying for the reviews to show up on my Google page disappeared too. RateMyAgent shows a complete lack of professionalism and integrity. As I explained in my cancellation letter, I was planning to go back to a paying membership as soon as I got another sale. Completely disappointed.
14 August 2020
Unprompted review
Reply from RateMyAgent
Hi Carlos,
I have tried to get in touch with you over the last few weeks to assist with your profile and run through a few things with you.
I want to reassure you that after an agent cancels their subscription, we do not make any changes to the activity done while the subscription was in place. It appears you may be referring to the Google Posts functionality where the post does automatically remove after 7 days, this is the functionality of the product on Google and doesn’t relate to your RateMyAgent cancellation.
In regards to Facebook, it does appear your profile has been disconnected which could be due to several different reasons. I have sent you through an email with a guide on how you can get this back up and running so you can continue to share your reviews!
Please feel free to give us a call or simply reply to our email if you would like to discuss any of this further.
All the best,
Sarah
a fake review was posted under my name…
a fake review was posted under my name - there was no verification of that review. When I contacted RMA they removed the review and within day another review was posted, supposedly by the purchaser. This was worded similarly to the original and I expect that to be false as well as it stated "the vendors were ecstatic" which was far from the truth.
22 July 2020
Unprompted review
Reply from RateMyAgent
Hi Megan,
We are sorry to hear about your experience and we are deeply concerned about the possibility that someone is trying to intentionally manipulate our system.
Could you please contact us at support@ratemyagent.com with the name of the Agent and the property address this review was for and we will investigate this matter further.
Thanks,
Kelsey
Great website but can be hard to differentiate agents
I love the idea of this website and it looks like they've put in a huge effort to build out agent profiles to the point of making it a very informative site for sellers to look up local agents in their areas.
One thing I've struggled with a bit however is that basically every agent I've looked at in my area has a rating of 4.9 or 5 out of 5. This does make it a bit hard to really differentiate between agents and to find the best one for you. I was quite surprised that all agents have such positive reviews. I've spoken to many people in the past (buyers and sellers) who have had some quite unflattering things to say about agents they've dealt with in the buying/selling process so I don't know what to take of the fact that all agents on here have such positive reviews. I'm not sure if part of the reason for so many positive ratings is the fact that agents might be less willing to sign up for a subscription service if their ratings are low? Either way it does make it a bit hard to identify the right agent for you.
That said, I do think it's a great service. To my knowledge there are no other places one can go to find reviews of all the agents near you all in one place like this website so I do think the concept is great! I'd love to know a little bit more about the rating process however as it would be good to observe a greater degree of variation among reviews to make it a little easier to identify the right agent for me.
2 June 2020
Unprompted review
Reply from RateMyAgent
Hi Michael,
We appreciate the time you have taken to leave this feedback on our platform.
We do understand your concern in relation to the star ratings, Agents have the option to request reviews from their vendors and buyers and there's a good chance they don't seek out the ones they know will be negative.
However, any vendor or buyer who has completed a sale can leave a review organically if they want to so they always have the opportunity to leave feedback whether positive or negative and we do encourage everyone to provide feedback on their experiences.
If you would like to discuss further, you can reach us at support@ratemyagent.com
All the best,
Kelsey
Have to say they have lost their way - Just another hand trying to get a piece of commission
Have to say they have lost their way.
Agents that pay subscriptions get a push through, so much for a transparent service.
Agent with minimal sales rate above ones with more sales, suburb records and 1 sale can activate 5 reviews if multiple owners, when an agent with 3 sales and 3 reviews will rate lower.
Also agencies do not exist unless they pay a subscription, with agents that stop subscriptions all of a sudden evaporating...
Poor effort...
14 April 2020
Unprompted review
Reply from RateMyAgent
Hi Nick,
I tried to give you a buzz today but had no luck getting through to you!
I want to reassure you that you do not require a subscription of any kind to be featured in our rankings, nor are we at RateMyAgent trying to sway the results in favour of those that do have a paid subscription. Our rankings showcase the agents/agencies based on statistical data from our system so consumers can make an informed decision on their next agent when they're looking to buy or sell.
The reason you were not seeing yourself featured on the rankings was purely based on the way your agency was sending data through to us from your data feed.
I have rectified this for you and sent through an email outlining all of this in detail and how to avoid it happening again in future!
Please feel free to give us a call or simply reply to our email if you would like to discuss any of this further.
Kind regards,
Dean
RateMyAgent
When trying to leave an honest review…
When trying to leave an honest review of an agent, they kept harassing me and asking me for more and more proof. They only want reviews that rate agents highly, not honest reviews of bad experiences.
10 March 2020
Unprompted review
Reply from RateMyAgent
Hi Ariel,
When it comes to leaving a review, whether that be positive or negative, we need to ensure that the person reviewing an agent was the confirmed vendor or buyer of the property where the review was left. This can sometimes mean we need to ask for additional information to confirm the identity of the reviewer.
We can't seem to find any records from anyone named 'Ariel' that is trying to leave a review on our platform, so we are unable to comment further on this case.
If you would like to reach out to us and chat further about this, you can contact us at support@ratemyagent.com
Kind regards,
Kelsey
It’s a great platform that adds value…
It’s a great platform that adds value but i feel some of elderly clients can’t provide a review online and i miss out on potentially a higher rating.
18 February 2020
Unprompted review
Reply from RateMyAgent
Hi Stephen,
Thank you for the feedback and for taking the time to leave a review.
RateMyAgent allows agents to 'Post an Existing Review' which can be very beneficial when dealing with elderly clients as it allows for you to submit a review based on a letter or card they may have sent you (which is quite common).
If you would like to discuss this further or would like our help to step you through this process please feel free to reach out to our Customer Experience Team by emailing support@ratemyagent.com.au and we'll be happy to assist.
All the best,
Kelsey
Effective & efficient response!
4 February 2020
Unprompted review
Reply from RateMyAgent
Thanks Sheri!
We appreciate the time you took to leave us a review.
Please reach out if we can assist further.
Best,
Nicole
great service
30 January 2020
Unprompted review
Reply from RateMyAgent
Hi Janelle,
Thanks for taking the time to leave a review, we appreciate it!
Thanks,
Kelsey
A 5 star review platform for agents
A great review platform and has helped with my buisness.
It is the one place that all sellers and purchasers can describe their experience to the public and being used by what looks like over 85% of agents.
29 January 2020
Unprompted review
Reply from RateMyAgent
Thanks for your review Angelo!
We are pleased to hear our platform has helped your business.
Keep up the good work.
Madeline
Reply from RateMyAgent
Hi Justin,
Thanks for leaving us a review, we appreciate it!
Get in touch if we can assist with anything.
Best,
Kelsey
great service as always
24 January 2020
Unprompted review
Reply from RateMyAgent
Thanks Louise!
We really appreciate you taking the time to leave us a review.
Please reach out if we can help with anything!
Thanks,
Madeline
Rate my Agent is an excellent concept.
Rate my Agent is an excellent concept.
I have been fortunate enough to win Agent of the Year-Kenthurst for the last 2 years. I find this award beneficial in winning listings.
I use this award in all forms of advertising.
cheers
Scott Rance
Rance Property.
23 January 2020
Unprompted review
Reply from RateMyAgent
Thanks Scott!
It's great to see you're using RMA to its full potential and that your a consistent high achiever!
Awards are fantastic marketing tools and would definitely help you land potential clients.
Please reach out if there's anything we can assist you with.
Best,
Kelsey
Great way to receive feedback from…
Great way to receive feedback from clients of their experience on their realestate journey.
23 January 2020
Unprompted review
Reply from RateMyAgent
Hi Georgi,
Thanks for the great feedback and for taking the time to leave a review.
If there's anything we can help with, please reach out!
Best,
Kelsey
Loop hole
My disappointment is that some agents have found a loop hole in your requests of sending the seller/buyer a testimonial request, they have used a friends and family members email and asked them to review someones else's property, If RateMyAgent could stop this I believe that would make the review portal more respected. My other pet dislike is that your portal owns the reviews, the agent worked hard and tirelessly to be able to have that review so I disagree that any agent does not own 100% there own review.
23 January 2020
Unprompted review
Reply from RateMyAgent
Hi Tamara,
We've tried you a few times today on the phone and through email. We would really appreciate the chance to talk more with you and get some more feedback and how we can improve to find a resolution for you.
Kind regards,
Madeline
RateMyAgent
Paid subscription doesnt reflect agents…
Paid subscription doesnt reflect agents performance
23 January 2020
Unprompted review
Reply from RateMyAgent
Hi Brent,
We really appreciate you taking the time to leave us a review!
Please let us know if you needed anything at all.
Regards,
Dean
Great tool to get your message to the…
Great tool to get your message to the market and a way to build credibility before you even meet your next client. No better way to stand out in the market place.
23 January 2020
Unprompted review
Reply from RateMyAgent
Hi Tony,
Thanks for your review and the fantastic feedback.
Feel free to reach out if you needed anything at all!
Regards,
Dean
Thank you
I like the fact that the owner or buyer must write on here and not any agent
23 January 2020
Unprompted review
Reply from RateMyAgent
Hi Amanda,
Thanks for taking the time to leave us a review.
We at RateMyAgent seriously value our ability to provide 100% verified reviews, so thank you for noticing!
Please let us know if we can be of assistance at all.
Warmly,
Dean
A great review Platform for Real Estate Agents
As agents we are very happy with Rate my Agent and the voice it gives our clients to review our services and provide invaluable feedback for our agency to constantly improve.
23 January 2020
Unprompted review
Reply from RateMyAgent
Thanks for your review Gail!
We love hearing that our agents are making the most of the platform. 😊
All the best,
Madeline
What a fantastic website for owners
What a fantastic website for owners to choose a good agent to sell their home, results don’t lie.....
23 January 2020
Unprompted review
Reply from RateMyAgent
Hi Candice,
Thanks for your review,
Your reviews look great, keep up the good work!
Madeline
RateMyAgent is a unique offering in the…
RateMyAgent is a unique offering in the real estate world that is good for the public and good for agents to get information on who is doing the best business in each area.
23 January 2020
Unprompted review
Reply from RateMyAgent
Hi Henry,
Thanks for taking the time to leave a review, we appreciate the positive feedback!
Please reach out if we can assist with anything.
All the best,
Kelsey
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