RarePet.Co 

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Rated 1 out of 5 stars

None of my dogs tolerated this device. Return policy - a BIG JOKE. This sleazy company does NOT offer returns. Don't buy the 3 in 1 Pet Cleaning Kit unless you have money to burn or flush down the toi... See more

Rated 1 out of 5 stars

I ordered from rare pet back in early May. Their shipping said 48 hours but I did not expect that to be accurate so I waited 2 weeks until I emailed them admin about my order. They told me that a deli... See more

Rated 5 out of 5 stars

I tried this dog dental cleaner with my pup, and even with limited use it managed to remove tartar from her teeth. From what I’ve seen, it has great potential and I can imagine it working really well... See more

Rated 5 out of 5 stars

Most useful thing I've bought in a long time. It extremely quiet and helped my Chihuahua eho had extremely bad build up and couldnt get anesthetized due to a bad heart murmer. I highly recommend for a... See more

Company details

  1. Pet Store

Written by the company

Rarepet.Co – Your Trusted Partner in Pet Wellness. Rarepet.Co is dedicated to providing natural, vet-approved products designed to keep dogs healthy and happy. Our mission is simple: help pet owners prevent common health issues before they arise, avoiding costly vet visits. Specializing in dental care, our products are formulated with human-grade ingredients, free from fillers, preservatives, and additives. Quality & Care You Can Trust Every Rarepet.Co product is rigorously tested and backed by veterinary professionals to ensure safety, effectiveness, and uncompromising quality. We’re proud to offer exceptional customer service, including a satisfaction guarantee and expert guidance whenever you need it. Discover the Rarepet.Co difference at rarepet.co and join our community of happy pet parents committed to optimal pet wellness.


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Breach of guidelines

All reviews

(88)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible product

Terrible product. Does not work. Get a good human dental kit which works, and my dog doesn't mind it at all.

No accountability for bad product. Once you try it (and realize it doesn't work) you can't return it. Total scam

8 November 2024
Unprompted review
RarePet.Co logo

Reply from RarePet.Co

Hi Robin,

We’re sorry to hear that our product didn’t meet your expectations. We understand that every dog is different, and what works well for one may not always work the same way for another.

Could you kindly provide us with your Order Number? We’d like to take a closer look at your order so we can find a solution that works best for you and your pup.

Best regards,
RarePet Customer Care Team 💙

Rated 1 out of 5 stars

Oh I wish I read the reviews too lste

Oh I wish I read this before purchase of the dog dental package reviews. Emailed as the return day 100% guarantee!! Will take this up with pay pal. DO Not buy this product. No forwarding address. Scam

4 November 2024
Unprompted review
RarePet.Co logo

Reply from RarePet.Co

Hi Shannon,

We’re sorry to hear that our product didn’t meet your expectations. That’s certainly not the experience we want for our customers, and we truly appreciate your feedback.
We'd love the opportunity to assist you and make things right.

Could you kindly provide us with your Order Number? We’d like to take a closer look at your order so we can find a solution that works best for you and your pup.

Best regards,
RarePet Customer Care Team 💙

Rated 1 out of 5 stars

Awful

Awful. My dog is so gentle but will not allow me to use this product on her at all. I cant see a return address. Appalling customer service. Dont waste your money

3 November 2024
Unprompted review
RarePet.Co logo

Reply from RarePet.Co

Hi Karen,
We’re sorry to hear that our product didn’t meet your expectations. We understand that every dog is different, and what works well for one may not always work the same way for another. 
We strive to provide both effective products and a seamless customer experience, so I deeply regret that we fell short in this case.

Could you kindly provide us with your Order Number? We’d like to take a closer look at your order so we can find a solution that works best for you and your pup.

Best regards,

RarePet Customer Care Team 💙

Rated 1 out of 5 stars

Canident tooth descaler only worked for 3 weeks!!!

I used the Canident tooth descaler for dogs for 3 only weeks and it does not work! A lot of money for nothing! buyer beware. So far no help from Rarepet.

15 October 2024
Unprompted review
RarePet.Co logo

Reply from RarePet.Co

Hi Edith,
We’re sorry to hear that our product didn’t meet your expectations. We understand that every dog is different, and what works well for one may not always work the same way for another. 
We strive to provide both effective products and a seamless customer experience, so I deeply regret that we fell short in this case.

Could you kindly provide us with your Order Number? We’d like to take a closer look at your order so we can send you a new product free of charge, we want to make sure you and your pup have the best possible experience.

Best regards,

RarePet Customer Care Team 💙

Rated 1 out of 5 stars

Scam company with terrible product

I tried to return this item by emailing their customer support email. No response. I followed up today to find out they just blocked me. Please don't believe all the sponsors and influencers they paid. This product is flimsy and does not work. The brush head pops when attempting to brush my dog's teeth which makes it a useless product. I disputed this charge with my credit card company.

25 September 2024
Unprompted review
RarePet.Co logo

Reply from RarePet.Co

Hi Maggie,
We’re sorry to hear that our product didn’t meet your expectations. We strive to provide both effective products and a seamless customer experience, so I deeply regret that we fell short in this case.

Could you kindly provide us with your Order Number? We’d like to take a closer look at your order so we can send you a new product free of charge, we want to make sure you and your pup have the best possible experience.

Best regards,

RarePet Customer Care Team 💙

Show reviews in all languages. (88 reviews)

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