Brand is on point with it's identity and expression, nothing feels out of place or a misstep from the atmosphere it cultivates. Quality is great, no worries in my skin turning green, however the ring... See more
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See what reviewers are saying
I've made several purchases and have been pleased with the quality of the items. I love the edgy punk rock style! The purchase process is easy, shipping updates were accurate and my items arrived q... See more
I love the pieces I have received from rare romance, they're awesome quality and unique designs are outstanding. I do feel that the price is a bit we questionable, considering everything is stainless... See more
Company replied
I bought a heavy angel chain as a first time customer and then hours later they did a sale, I asked for a price match (adjustment) for the difference in cost and they honored that request. I am happy... See more
Company details
Written by the company
RARE-ROMANCE™ is a luxury fashion jewelry & accessory brand designed and engineered in New York, NY. Redefining modern, timeless statement jewelry featuring a mix of gothique and industrial details.
Contact info
7260 Hawthorn Ave, 90046, Los Angeles, United States
- (347) 968-7837
- info@rare-romance.com
- rare-romance.com
4.1
Great
283 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
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Honestly wanted a refund at first but…
Honestly wanted a refund at first but was pleased with my order and packaging on point too. 100% buying from y’all again
4 April 2022
I have not wore them yet but I was sold…
I have not wore them yet but I was sold mainly on the material sign stainless steel as that is durable enough for my liking compared to Other sellers who might have a item I like but just know won’t last. I thought romance would be on there as it was branded on the image of the earring but I don’t care too much about it honestly just thought I would note that.
4 April 2022
The fast shipping I've ever seen from a…
The fast shipping I've ever seen from a business! My chain was super well packaged and feels super lux! All my jewelry is 24k gold, so I was skeptic on trying their pieces but my first impression has me blown away. I'm in love and will definitely purchase more pieces in the future!
2 April 2022
I love these earrings
I love these earrings. They look amazing and my ears aren’t irritated after wearing them. Which is a big plus.
1 April 2022
Awesome jewelry
Awesome jewelry! Prompt delivery and great follow up customer service as well! People are always asking where I get my pieces!
1 April 2022
Easy to order
Easy to order, fast shipping, and great packaging! Will definitely order more !
31 March 2022
my current “it” piece
nice heavy chain, one of the most quality pieces in my jewelry box. goes with everything <3 gorgeous!
31 March 2022
i never received the baby devil pendant…
i never received the baby devil pendant with the chain. the chain came in but i never got the pendant with it. the chain is good and pretty strong.
31 March 2022
Reply from RARE-ROMANCE™
I'm so sorry to hear that. The pendant should have been in a separate pouch. Please contact support@rare-romance.com and they will fix this for you asap! <3
Jewelry looks great
Jewelry looks great. Love the quality and feel of the gold spike bracelet. Pairs well with a vintage watch.
31 March 2022
Wonderful Company
One of the best customer service experiences I ever had. Their jewelery is pretty banging, too.
30 March 2022
best customer service shoutout grace
30 March 2022
Terrible wrapping & product doesn’t match description
My necklace was wrapped so incredibly tight with a sticky plastic film. It took me at least 40 minutes to unwrap it, and I felt like I was losing my mind. Forty. Minutes. Please wrap your necklaces better, so that unwrapping them isn’t literally so awful.
My necklace I ordered didn’t even fit with the pendant that CAME with it. The pendant just falls off. Extremely disappointed with my purchase, and will never buy from this store again.
29 March 2022
Reply from RARE-ROMANCE™
Hi Elliot, I'm so sorry to hear that. The wrap we use can very easily be removed if you just fold it open. I'm so sorry if that wasn't clear. I will communicate this to our manufacturer and see if there's a way to wrap in a different way.
If you have any issues with your pendant, please reach out to support@rare-romance.com. They will be able to help you with that.
Disappointed
Items do not seem to be crafted with care. Jump rings are cheap and wires are flimsy. Very disappointing.
29 March 2022
Reply from RARE-ROMANCE™
I'm very sorry to hear that. We put a lot of time and effort in our design to make sure everything is crafted with the best quality. Please let us know if there was anything wrong with your piece and we would be more than happy to fix it for you. Or if you would like to return it, that is also an option of course.
Product is amazing
Product is amazing. Came really fast and I look forward to buying more from Rare Romance.
28 March 2022
Love the packaging and great quality in…
Love the packaging and great quality in the chains
26 March 2022
10/10 WOULD RECOMMEND
Beautiful pieces! I've been wanting to buy from here for months and I'm so glad I finally did! Each piece was thoroughly packaged in their own velvet bags and they all came in one resealable bag. It also arrived faster than I expected, so I will definitely be ordering again soon!
26 March 2022
my chain broke after I had it for a week
26 March 2022
Reply from RARE-ROMANCE™
I'm so sorry to hear that! Please contact support@rare-romance.com. Our team will take care of you asap!
i never got this product
26 March 2022
Reply from RARE-ROMANCE™
Hi Megan! That is definitly not normal. Our pieces usually get to their destination within 2-4 business days in the US. Please contact info@rare-romance.com and we will figure out exactly what happened!
Thank you!
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