Rapid Scooter Master Reviews 

I had a problem with my scooter ,emailed them replied straight away got me all sorted for the return.. sent it out to the team i had a few issues and they sorted it all out rapid just like there site name! Ask for Fred he's your man for the case if any problems Top man ! Best customer service I've had when there's a problem with your product!!

Excellent service,great communication and help from
Steven R. highly recommended.
A+++++

Friendly service, fast same day repair at a reasonable price!

I am so happy to came to the shop for repairing my bike very fast also I come to the shop

I called Saanj, he helped me straight away and got everything sorted very helpful 👍🏻

Ive had a great experience buying from rapid scooter it came on time also ive had a slight issue my my charger i rang rapid scooter explained I need the scooter for work they sent a new one out straight away I was impressed so I'd use these again definitely

Dropped my bike off at 10:30am and it was finished within an hour. My brake caliper was completely damaged — the piston had popped out and mineral oil was leaking everywhere. I honestly thought it would need replacing, but the mechanic said he could repair the caliper (which I was genuinely surprised by, as I know it’s a tricky job), bleed the brake, and get everything working again.

He also explained that my brake disc had been permanently contaminated with mineral oil and that once that happens it can’t return to its original condition, even after cleaning. Because of that, he recommended replacing the disc as well, which made complete sense and was explained clearly.

I brought my own brake pads (the damage happened while I was changing them myself), and he installed them onto the repaired caliper for free, which I really appreciated.

Caliper repair, brake bleed, and brake disc replacement all came to £60 total, which is an absolute bargain for the work involved. You can really just walk in and they’ll fix things on the spot, though I’d recommend calling ahead to check availability.

If you need quick, honest, and skilled repairs, especially for brakes, I wouldn’t hesitate to recommend them. Though I wouldn’t doubt they wouldn’t be able to fix anything. Definitely my new go-to shop :).

Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm
Work they carried out, new controller fitted ,
new throttle cable supple and fit, new brake callipers and disks and pads fitted front and rear , front puncture fixed and front split rim supply and fitted, they had all the parts I needed in stock so super fast efficient turnaround l highly recommended if you want get your Dualtron or any scooter fixed,
great price, great service
Scooter is like new now , very happy customer

I called them up after receiving my order from an online store because I had some questions about the battery ignition. The young gentleman I spoke with was very kind and explained everything clearly. I highly suggest giving them a call if you have any uncertainties. Thank you, everyone!

The service provided was outstanding, and the bikes were of top-notch quality. The team was both professional and incredibly helpful. I wholeheartedly endorse them!

They were very good at helping solve my problems shipping fast good people guys who work there if you shop with them you can't go wrong

Great communication all the way through my purchase and not very long for delivery would definitely use this company again

Spoke with Sanj on the phone and he gave me some excellent advice and helped me decide which scooter to get. Really pleased with the helpful customer service. I could tell these guys care about their customers!

Scooter was late, rang for some help and they couldn’t do Enough to help and sort the problem. Thank you so much.. will defo buy from youse again

the best scooter mechanic in london and very cheap

I ordered a bike and then realised that putting it together was going to be beyond me. I got in touch to confirm this via email and then I spoke to an amazing member of staff called Fred. He was simply excellent on the phone (just as it was a big item to be returned so I was a but unsure) - he was very paitent & friendly/ and got me sorted.

I always think companies show their true colours when something needs changed - either a return exchange or similar.

And in this case the service was simply excellent - I genuinley wished I stayed closer as I would have been able to get my bike build by them.

Thank you for such a good expriernce - buying was easy/ delivery was brilliant and I am sorry ive had to return. But I 100% highly recommend these folk!

Great bike , very fast delivery next day , very nice company with all the nice things. Responsive and knowledgeable in the field of electrical commuting components.

Just rang them , I had taken delivery from an online retailer and was unsure about the battery ignition...the young man explained it to me, very courteous and polite... would recommend ringing if your not sure about anything... thanks guys x

Amazing service showed me how to use e bike explained very clear and understandable in simple terms 10/10 would recommend to anyone who hates Halfords. Support these guys.

Really helpful and accomodating staff, realised I could collect my bike in person so rang Rapid Scooter and changed my order. Bike was assembled, charged and ready to go. They talked me through the essentials and made me feel confident with my new bike.