RAMSDENSPAWNBROKERS.co.uk Reviews 

87
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the staff for being polite, helpful, and professional, often going above and beyond to assist. Many reviewers highlight the excellent service and customer support, noting the clear explanations, efficiency, and personalized approach. However, some customers were dissatisfied with the prices offered, particularly when selling items, finding them significantly lower than market value or online alternatives. Conversely, a small portion of people felt they received a fair or fantastic price for their goods.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Customers consistently note positive experiences with service, describing it as fantastic, helpful, and... See more

Price

People report ambiguous experiences with price, with many customers expressing satisfaction, stating they... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction with their... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I went into the aberdare shop today as I lost my card I was Served by Beth she did it all for me and she is so Polite and very helpful

Rated 5 out of 5 stars

The customer service was excellent. There were two members of staff working and both were extremely polite and helpful and remained that way even when shop became busy at times. Suzie was our sales ad... See more

Company replied

Rated 5 out of 5 stars

I visited the Wakefield branch yesterday and today and was served by a lovely assistant called Connie. I initially called in to request a copy of a receipt for a purchase I made last year and then dec... See more

Rated 5 out of 5 stars

I sold a couple of my watches yesterday at the Burnley Branch. The Burnley Branch Manager Jo and Gareth from the Watch Department were extremely helpful, knowledgeable and professional. The process... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

87 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(87)

53 reviews in the last 12 months

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Rated 4 out of 5 stars

Good customer service

Good customer service. Friendly staff and helpful, Annswered questions well and very informative. Would definitely recommend to a friend.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Ramsdens pawnbroking service.

The staff in the Haverfordwest branch are always friendly, discreet and knowledgeable, I’ve never had anything less than a first class experience there and I have recommended them to several people in the last few years.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Alan and his team are polite and…

Alan and his team are polite and welcoming. They are genuinely there to help and do what they can to make the experience and transactions as friendly and easy as possible for customers. Trustworthy and flexible within reason. Paperwork kept simple and easy to understand. Quick and easy which is the important for me

26 November 2024
Unprompted review

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