I have had very good experiences with Raisin since the beginning. Customer service is great. Easy to actually speak to someone rather than dealing with AI generated response systems. Please do not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
YOUR TELEPHONE CUSTOMER SERVICE REP WAS VERY INFORMATIVE. SHE EXPLAINED EVERYTHING ABOUT MY SAVINGS ACCOUNT AND MADE ME REALIZE THAT RAISIN IS "NOT AN ONLINE SCAM". THE EMAILS I RECEIVE... See more
Company replied
I appreciate the ease of browsing for various CDs and savings accounts with the best rates in one place. Opening an account is simple; deposits and withdrawals are easy. I also receive email updates o... See more
Company replied
Great customer service. Responsive. Quick to resolve any questions I may have. Excellent offers from a wide range of banks. Account is easily accessible and site is very user friendly. Communication i... See more
Company replied
Company details
Written by the company
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Contact info
New York, United States
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.5
Excellent
959 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nate was excellent at explaining how…
Nate was excellent at explaining how the APR works in your high yield savings accounts. I love your company and have told many people about you.
Thank you,
Jody Helgerson
12 June 2026
Unprompted review
Reply from Raisin U.S.
We're so glad to hear you had such a positive experience with us and appreciate you sharing it with others!
Wonderful experience!
My entire experience with Raisin has been very pleasant. It is wonderful to be able to easily move my funds around to take advantage of higher interest rates.
11 June 2026
Unprompted review
Reply from Raisin U.S.
We're so glad to hear you're enjoying the ease of managing your funds to achieve higher interest rates with us! Thank you for your positive feedback.
Great Experience
It's always a pleasure working with the Raisin representatives. Very pleasant and friendly!!
12 June 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear you enjoy working with our representatives. We appreciate your kind words!
The representative understood exactly…
The representative understood exactly what I needed and was able to walk me through how to find it online. Very friendly and knowledgeable.
12 June 2026
Unprompted review
Reply from Raisin U.S.
We're so glad our representative could provide such clear and friendly assistance. We appreciate you sharing your positive experience with us!
Fast and efficient
Fast and efficient service. Added beneficiary without issue
8 June 2026
Unprompted review
Reply from Raisin U.S.
We're glad to hear we could assist you efficiently and without issue. Thank you for sharing your feedback
Warmth and questions answered clearly
Warmth and questions answered on
11 June 2026
Unprompted review
Reply from Raisin U.S.
We are delighted you felt well-informed and cared for. We appreciate your kind words.
Excellent phone call customer service
Excellent phone call customer service.
The representative went the extra mile to be sure my need was met.
9 June 2026
Unprompted review
Reply from Raisin U.S.
We're glad to hear our representative provided excellent service and went above and beyond. Thank you for your kind words!
ALWAYS VERY FRIENDLY & HALPFULL
10 June 2026
Unprompted review
Reply from Raisin U.S.
We are so glad you had a great experience. Thank you for your five star review!
Reply from Raisin U.S.
We are so glad you found our service easy to use and secure.
Adding a.beneficiary
I filled out the form online and received an email the next day that my beneficiary had been added. The form was a little confusing in that a couple fields didn't explain what was wanted in the field.
9 June 2026
Unprompted review
Reply from Raisin U.S.
We appreciate your feedback regarding the online form. We're glad the beneficiary was added promptly. We will review the form fields to improve clarity for future users.
Always nice to have a transaction go…
Always nice to have a transaction go smoothly!
8 June 2026
Unprompted review
Reply from Raisin U.S.
We are so glad to hear that your transaction was smooth. Thank you for your feedback!
I was able to speak to a live person…
I was able to speak to a live person and not have to wait on hold for a long period of time. The representative understood my concern and provided positive good news for future implementation.
8 June 2026
Unprompted review
Reply from Raisin U.S.
We are so pleased to hear about your positive experience with our team and the good news shared. Thank you for your kind words!
Anastasia fixed a difficult online…
Anastasia fixed a difficult online problem. She was skilled and personable throughout the process
8 June 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear about your positive experience. We appreciate your kind words about Ana's skill and helpfulness. Thank you for being a valuable member of our Raisin Community!
Ashley Clark was awesome
Ashley Clark was awesome on the telephone with me and helped me very much on the mobile app.
4 June 2026
Unprompted review
Reply from Raisin U.S.
We are so glad Ashley could assist you with the mobile app. We will be sure to share this praise with our team! Thank you for your kind words!
Agent was able to track down my bonus…
Agent was able to track down my bonus offer and inform me that processing was underway. I actually receive the bonus deposit the very next day. Raisin customer service is excellent. The banking product they offer is solid. I am pleased with their offerings and service.
27 May 2026
Unprompted review
Reply from Raisin U.S.
We are so glad to hear about your positive experience with our customer service and bonus deposit! We appreciate you recognizing our solid banking product and offerings. Thank you for your kind words.
Company representative provided…
Company representative provided excellent service and handled my request quickly and professionally.
1 June 2026
Unprompted review
Reply from Raisin U.S.
We are so happy to hear our representative provided excellent, quick, and professional service. We appreciate your kind words.
Kimberly was amazing
Kimberly was amazing. I had an issue that I didn't think would get resolved in my favor and she resolved it within a few minutes.
28 May 2026
Unprompted review
Reply from Raisin U.S.
We're so happy to hear that Kimberly provided such excellent and quick assistance. Thank you for sharing your positive experience!
Very responsive and helpful with issues.
Very responsive and helpful with issues.
27 May 2026
Unprompted review
Reply from Raisin U.S.
We are happy to hear we could help. Thank you for your kind words!
Great customer service
I felt confident that Raisin provided appropriate safety procedures. I was provided very clear instructions in response to my questions.
26 May 2026
Unprompted review
Reply from Raisin U.S.
We're so glad to hear you felt confident in our safety procedures and received clear instructions. Thank you for your kind words!
Reply from Raisin U.S.
We're happy to hear that you enjoyed your experience. We appreciate your kind words!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.