Raisin U.S. Reviews 821

The representative I talked to handled the conversation very well, but Raisin's website is not clear or easy to navigate. I did not know they would be holding my money for a week, for that reason I wi... See more

For the most part was good, not being able to do all transactions via the app is a problem because getting hold of a person can be difficult. Once you reach them, they’re very helpful.

The sign-in is very annoying. It tells me a message has been sent to my phone with a code,but the first send NEVER works. Consequently, I have to wait out the first timer before requesting the code AG... See more

I'm new to this site and I will give it a try. I find this site to be a great alternative to investing. The interest rates that this site offers are much higher. Below are just 2 of my person... See more

Great customer service. Responsive. Quick to resolve any questions I may have. Excellent offers from a wide range of banks. Account is easily accessible and site is very user friendly. Communication i... See more

I appreciate the ease of browsing for various CDs and savings accounts with the best rates in one place. Opening an account is simple; deposits and withdrawals are easy. I also receive email updates o... See more

We were searching for a better place to put our money than in our bank savings account where it was doing hardly any growing. But we wanted to be able to access it if we needed it for an emergency or... See more

I called because I hadn't logged into Raisin in several month and was not able to change my password or my phone number in order to log in. The rep who answered my call was able to walk me thru the... See more

I became aware of Raisin while browsing and was very suspicious of scamming possibilities because the offers seemed too good to be true. I researched more, spoke to their Reps and decided to take a ch... See more

This Platform was new to me and intrigued me. I liked the many choices one has with so many financial institutions. Very competitive rates and the bonus promo's made it a no brainer. Once your funds a... See more

Used the Raisin chat support to answer a question I had. Originally tried calling the 800# but was a wait so did the chat. Chat initiated quickly & my question was answered within a short period of... See more

It was very easy to set up. Have a variety of online banks to choose from, that fits individual needs. Keeps my savings safe. What I appreciate the most it informs when the interest rates goes up and... See more

We had a high yield savings account at Raisin. A couple of weeks ago we tried to have the contact telephone number changed. We both called Raisin and tried to change it online. No luck with either str... See more

This place offer several options for investing cash that you do not want to tie up long term and you want FDIC coverage. It’s easy to invest , deposit or withdraw in two days.

I will stick to opening CDs and HYSAs through normal bank accounts or doing MMs with investment firms such as Vanguard. My money is stuck until I can get my bank to write my a letter stating the linke... See more

Your attention to details create many easy and efficient 'trips' of the whole site. If there is a necessary question or need of guidance, the staff will walk through the issue with you. I am a late... See more

I have recommended Raisin to my family and have been very pleased with the service. It is convenient and very easy to use! In these times, getting the best interest possible on my retirement savings i... See more

They only approve one external account, and when you try to change it, the process is supposed to take 2–3 business days. However, they keep saying that due to high demand it takes 7–10 business d... See more

The associate that I spoke with was I believe David. He was the best. explained everything, helped me navigate how to accomplish the reason for my call. He was so helpful I wish every company had a... See more

Followed instructions for change of bank. Now was told that previous agent did not have the correct information. An email was promised before end of day to advise what else was needed. Email never... See more

At a time when too few companies properly utilize web-based "Help Desks" and "Trouble Tickets," the team using them at Raisin is fast, thorough, and professional every time I use them. Great work!

I appreciate the service and interest rates. I hope they stay up. I just opened a new account and will be transferring more into that account soon. Everything was done seamlessly thank you Patricia Va... See more

Raisin gave me a prompt and timely response to two concurrent customer service requests. They quickly answered my question about bonus eligibility and also added a beneficiary to my new account, both... See more

I made an account, I deposited a large sum of money, I have zero access to said account even after two days, I was only able to find out the reason by waiting on hold forever. no useful contact from... See more

I like that any chat dialog is automatically sent to you. I forgot to sign up with the bonus code but Parker confirmed I would still get it and Chelsey confirmed it in subsequent chats. Easy to use... See more

I've used Raisin for 2+ years - app is useful for tracking balances at different banks. I like that I can move my money between different accounts to increase my interest.

Raisin offers a wide variety of Money Markets, CDs and other financial instruments. Their website is easy to use and their rates are consistently among the best. They also offer incredible customer... See more

The on-boarding experience was so excruciating, I decided not to hang around and find out how lengthy and complicated getting my money out, once deposited, would be. The straw that broke this camel's... See more

Excellent customer service with Anastasia from the UK! She was phenomenal, helped me every step of the way with the process of using your platform. She is so knowledgeable, kind and patient. I would h... See more

We were actually confused about the account setup and how a few of the promo's worked. The rep walked us through everything, was helpful and patient. Got the job done efficiently and quickly. Great cu... See more

I am not the person who usually handles the finances and I had a CD maturing and knew I wanted pull a little out and deposit the rest into a new CD. I liked the way the Raisin website helps to displa... See more

I love Raisin.com, previous SaveBetter.com. I will be their loyal customer to the day I go to heaven. The platform is getting better and better. I like the Dashboard and the Cash Account very much.... See more

Raisin has been very efficient and professional with my requests, and has always responded very promptly. My best experience was one week ago, when Miss Astou Sow went the extra mile to provide me wit... See more

Response from Raisin is always very rapid and answers perfect to resolve my situation. This last experience with help from Raisin was even better than usual.....if that is even possible!

Talking to humans made a difference. With all the clever scams out there we wanted to make sure we were dealing with a legit service. The wait time on the phone was a little long. Other than that, w... See more

The website was pretty easy to navigate and displayed plenty of products to choose from. I appreciate having the cash account for ease of moving funds around to the different products...thanks for th... See more

HORRIBLE experience. Bought a small CD from my checking account, which somehow wound up on the Dark Web and I had to close it. Changed to another local bank. It has taken two MONTHS to get Raisin t... See more

Raisin made it easy to transfer funds from a low interest bank account to one with a much better rate. The account was set up quickly and is simple to check for balanced. When needed,I will go to Rais... See more

Raisin has been great to work with. The products and promotions are legitimate. When I called with a concern, their customer support kindly and promptly explained to me what I was worried about. Every... See more

Easy to get ahold of customer service. I was treated very well, with my questions and concerns addressed fully. So far, a very positive experience with Raisin overall.

In the beginning I was not sure if I had made a good decision. Because it’s not the bank I am doing business with. But I got my principal and interest without problem after the CD matured. Thanks

Customer service provided by Raisin was great as always. The customer service representative took the time to investigate the issue I was calling about and provided me with the answer I was looking fo... See more

I joined Raisin after I saw the interest that my Dad and Uncle was gaining. Also when they wanted to withdrawal any amount it was very easy for them. So I did not hesitate to open my account in Raisin... See more

I have had money in Raisin for a couple of years now. At first I was unsure, because they weren't well known. I put a little money and and tested moving it around, and then put more and more in. I h... See more

Customer service is the best they are so helpful and make you feel great knowing your funds are safe with Raisin. I just invested 50k but i plan on investing more in a few days. They have some of the... See more

Good service with deposits and withdrawals and plenty of banks to choose from. What I really like also is tax time you get one tax form for all of your accounts.

Raisin is so easy to use and invest in. No commissions or advisor fees. Just simple options that you choose. I tell everyone about Raisin.

Very efficient process. Heard back in less than a day that the change of Beneficiary was complete

Had an issue I needed to resolve. Customer service was friendly and informative without a long wait time.

I have one external account listed for transferring cash in and out; was told that that choice can never change? It belongs to my credit union and I would prefer to change to another bank so I could m... See more

I have been trying unsuccessfully for a week to transfer $100,000 into the Raisen account had Trustpilot. . It’s been one roadblock after another. I don’t seem to figure out how to work their system.... See more

So I opened a CD account and I have an old checking account that I need to remove/change to a new account.... Haaa,.... Mission IMPOSIBLE! This is by far the most difficult , unfriendly and difficul... See more

Horrible experience!!! I submitted a request to change linked account, this was last week. 5 days passed and account is not changed. Yesterday I talked to a customer service rep and he promised to cha... See more