Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rayvnn(Raisin support) She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your sup... See more
Company replied
I have had very good experiences with Raisin since the beginning. Customer service is great. Easy to actually speak to someone rather than dealing with AI generated response systems. Please do not... See more
Company replied
I have been dealing with Raisin for years now. I like the fact that you can actually call them and find someone to talk to. They are always been patient and helpful to me as a customer. I feel comfort... See more
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Company details
Written by the company
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Contact info
New York, United States
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.5
Excellent
995 reviews
Asks customers to review
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Nate was the person who helped me
The support from your support team his name was Nate , he was so patient with me and he helped me get through what I needed to get done. I would highly recommend him and your Raiin company for the future
3 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our support team member was patient and helpful! We appreciate your recommendation and are glad you had a positive experience. Thank you for your feedback!
Great place to find Highyeild savings accounts
Having my money actually earn meaningful interest and seeing multiple high-yield savings accounts all in one place with Raisin is a real advantage. Raisin makes it simple and convenient to compare options and grow my savings.
11 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find value in Raisin! It's great to know you appreciate the convenience of comparing high-yield savings accounts and earning meaningful interest with our platform. Thank you for sharing your positive experience.
Pitiful what it takes to talk with a person.
It takes forever to get through the pathetic automated phone system, and when I finally spoke to the agent, the only thing he could do was refer me to the website to meet my needs.
11 March 2026
Unprompted review
Reply from Raisin U.S.
We appreciate you sharing this. We're sorry the phone system and service experience were not helpful. We'll review this feedback to improve our support and website resources. Thanks for your time.
Your customer service person was very…
Your customer service person was very knowledgeable,
took a concern of my inquiry, explained hor resolution to my full understanding.
4 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our customer service representative was so helpful and thorough. We appreciate you taking the time to share your positive experience!
Your banker is so awesome
Your banker is so awesome. He spent over an hour with me because I could not reset my password. He was very knowledgeable. Very patient with me and I think he’s an asset for your company.
10 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you had such a positive experience! We appreciate you sharing your feedback and are so glad that our employee was able to assist you with resetting your password. It's great to know that their knowledge and patience were helpful.
Great customer service and product line
Great customer service. Responsive. Quick to resolve any questions I may have. Excellent offers from a wide range of banks. Account is easily accessible and site is very user friendly. Communication is very good. From account detail and updates to necessary tax documents. Have used them for 3 years now and will continue to do business with them.
5 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find our customer service responsive and our site user-friendly. We appreciate your positive feedback regarding our offers, accessibility, and communication. Thank you for being a valued customer!
Reply from Raisin U.S.
Thank you for sharing your experience!
I recieved top notch service
I recieved top notch service. His research and quick reply are very helpful to my process
5 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our service met your expectations. We appreciate your kind words regarding our research and quick response time, which helped you. Thank you!
Great service and response
Agents are always very knowledgeable and understand. Questions are resolved clearly and quickly
4 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our agents' knowledge and clarity in resolving your questions quickly met your expectations. We appreciate your positive feedback!
Your representatives are outstanding
Your representatives are outstanding, so helpful & patient with an old lady who isn't very tec savvy.
3 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our representatives were so helpful and patient. We appreciate your kind words and are glad we could provide a positive experience. Thank you for your feedback!
Timely and detailed response to my question.
Question about timing between fund transfers was answered very quickly
2 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that your question about fund transfer timing was answered so quickly. Thank you for sharing your positive experience with us!
Raisin is very easy to use and very…
Raisin is very easy to use and very safe and the best savings Apr out there.
5 March 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find Raisin easy to use and safe. It's great to know you appreciate the savings APR! Thank you for your positive feedback.
Reply from Raisin U.S.
Thank you for your five star review!
Every time I’ve called I get an…
Every time I’ve called I get an intelligent person ready to help.
I appreciate that!
3 February 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you consistently connect with knowledgeable support when you call! We appreciate you taking the time to share your positive experience.
Customer service is the best they are…
Customer service is the best they are so helpful and make you feel great knowing your funds are safe with Raisin. I just invested 50k but i plan on investing more in a few days. They have some of the best rates and knowing your funds are safe is great.
9 February 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our customer service team was so helpful! It's great to know you feel secure with your investment and appreciate our rates. Thank you for your positive feedback; we appreciate you sharing your experience.
Excellent customer service with…
Excellent customer service with Anastasia from the UK! She was phenomenal, helped me every step of the way with the process of using your platform. She is so knowledgeable, kind and patient. I would highly recommend anyone to look into Raisin for their high yield savings and CD options. I’m a very satisfied customer. Thank you again Anastasia!
23 February 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the service you received. It's great to know that our team member's knowledge and patience were so helpful to you. Thank you for recommending our platform!
Customer Service response and…
Customer Service response and communication while updating linked account information was prompt, with clear and professional communication. Completed the required support in a timely manner.
23 February 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our support team provided prompt, clear, and professional communication while updating your linked account information. We appreciate you acknowledging our team's timely support. Thank you for your positive feedback!
Your website is difficult to navigate.
17 February 2026
Unprompted review
Reply from Raisin U.S.
We appreciate your feedback and will work to improve our website's navigation.
I had a typo in the email I registered…
I had a typo in the email I registered with, and was very frustrated. Customer service was excellent in helping me correct the situation. Minimal wait time to reach a real person for help.
23 February 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our customer service team was able to quickly resolve the email typo issue for you. We appreciate you taking the time to share your positive experience!
The Raisin platform is extremely easy…
The Raisin platform is extremely easy to use, even for a tech illeterate.
24 February 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our platform is easy to use. We appreciate your feedback and are glad you're having a great experience!
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