Image on the sale was misleading, though the description does say 'linen' and 'printed'. However, it is a poor quality item, printing looks naff (unlike embroidered image on website) and feels like we... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a 6 Nations rugby top. Images on website looked like a traditional top with embroidered badges but when it arrived it was a poor quality printed shirt. Plus delivery took an awfully long time
Company replied
I had ordered 2 rugby shirts through raise our colors on Saturday February 14th. Evri the parcel company here in the UK says they have it but when you go to track the package on their website it says... See more
Company replied
This company, based on their Facebook advertisements appears to be UK based but is actually in China...no problem with that in itself but delivery took nearly 3 weeks and the tee shirt is unwearabl... See more
Company replied
2.0
Poor
189 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company must be having a laugh at…
This company must be having a laugh at us people they are conning seen a chip pan they were advertising on Facebook looked amazing came today it is cheap tin the size of a kids play kitchen item
3 March 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration.
Please send your details to our customer service email address: service@raiseourcolours.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Cheap and nasty.
Took forever to arrive. Just received my goods. Cheap, nasty, not as described. Not cotton. Very very disappointed.
3 March 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@raiseourcolours.com with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.
SCAM COMPANY AVOID AVOID
these never replied to my emails until I raised a complaint with Paypal, ,THEN THEY EMAILED ME SAYING TO TAKE OFF THE COMPLAINT, SO THEY COULD REFUND ME, its a scam AVOID THEM AT ALL COSTS,got my money back through paypal,do not buy off them
19 February 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@raiseourcolours.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Good quality
Good quality. Excellent value. Delivered on time. Good communications.
1 March 2026
Unprompted review
I have emailed raise our colors twice…
I have emailed raise our colors twice on the response they left on trust pilot with their email address of my order of the two rugby shirts that I ordered on Saturday February 14th with the screenshot of my order and the shipping company here in the UK saying they had it but my parcel was misplaced. I have been SCAMMED!!!!!!I just don’t know how Facebook could allow fake companies to put fake reel ads on Facebook. Do not buy from these people raise our colors it’s a SCAM!!!!!!!!
26 February 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@raiseourcolours.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Update on Raiseourcolours 26/02/2026
This is an update on my purchase of an England rugby shirt purchased on 08/02/2026
This package went missing and after a ridiculous amount of emails reporting the disappointing lack of service. The package was finally delivered @ 13.55 on 26/02/2026
I’m sure that any purchaser would agree that the time scale of delivery and a the amount of emails trying to resolve this simple purchase were absolutely unacceptable
The majority of reports about Raiseourcolours written by other customers have reported that the products they received were of poor quality and not looking like the photographic advertising on social media
Now that I have received the shirt, I can concur with other customers entirely about the poor quality of the garment
So much so, that I would never consider purchasing
any other products from Raiseourcolours
I hope that my update is useful to other potential shoppers
26 February 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@raiseourcolours.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Absolutely disgraceful how they can get…
Absolutely disgraceful how they can get away with selling items that look nothing like the pictures is beyond me. don’t waste your money £40 for 2 tops that my partner will wear in bed (coz they are that bad ) is not good
25 February 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@raiseourcolours.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
AVOID THESE PEOPLE
All I would say is avoid all all cost, the quality of the product is appalling as is the customer service when you try to return a product.
I've resorted to talking with PayPal as I'm getting zero response from the seller.
Just wish I had checked out this site before I pushed the PAY button.
26th FEB UPDATE/EDIT
My emails have been ignored, I was asking for details of how to return an item. The item in question has no labels for either washing or sizing, it is very poor quality and smells terrible.
My email of the 13th Feb was replied to but it didn;t give details of how to return, only asking what was the reason for return..
Since then I have emailed Feb 13th 21.30 GMT +8 (no reply)
Feb 14th 19.11 GMT+8 (no reply)
Feb 16th 18.59 GMT+8 (no reply)
Feb 16th 19.42 GMT +8 (no reply)
Feb 17th 16.02 GMT +8 (no reply)
The only replies have been automated saying your email has been replied, please kindly check it. If you have further questions, please feel free to follow this ticket, we'll do our best to solve it for you...
My reply was always what ticket, there was no link or attachment to follow..
Seems strange that so many of the reviews on here on saying the same thing, you are not offering a good service... Perhaps you need to up your game?
14 February 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@raiseourcolours.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Awful all round service
Took 17 days for my item to arrive which was too late for what I need it for. Now they won’t respond to my messages asking how to return it! Avoid this company at all costs 🤬
24 February 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, we sincerely apologize that your item took 17 days to arrive, too late for your needs, and that we have not replied to your messages about returns. We fully understand how angry and frustrated you are with this whole experience. Please send your order details to our customer service email: service@raiseourcolours.com , and our team will urgently assist you with the return process and provide a fair solution within 24 hours. We are truly sorry for the disappointment and trouble we have caused you.
Ordered an Italian hoody that I’d been…
Ordered an Italian hoody that I’d been after for a while. Took over 2 weeks to receive the top and once received the hoody I opened it and quality is poor with a stuck on badge as opposed to me thinking it would be embroidered in. I’ve contacted them asking to return the item with a return address and keep receiving an automated email stating they’ll get back to me so let’s see if this happens. In my view it’s companies like this that do themselves no favours and the likes of eBay and Amazon are preferable which is a shame.
23 February 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@raiseourcolours.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
No customer service same email keeps…
No customer service same email keeps coming back held up in customs never get a delivery date it's a scam RAIS19172
23 February 2026
Unprompted review
Reply from Raiseourcolours
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@raiseourcolours.com . Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
AVOID AT ALL COSTS, YOU HAVE BEEN WARNED!!!!
I ordered 4 items from this company and the items I received are very poor quality made from substandard materials and take weeks to be delivered. Their clothes are not worth the money and when you ask for a returns address in order to get a refund you just get fobbed off no matter how many times you email the company at serviceatraiseourcolours.com AVOID AT ALL COSTS, YOU HAVE BEEN WARNED!!!! After being fobbed off once to often by a "dedicated" member of staff who takes several days to reply to an email and no meaningful dialogue when I repeatedly asked for a returns address so I decided to put in a chargeback claim through my bank which was successful thankfully
6 January 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@raiseourcolours.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
NOTHING POSITIVE AT ALL TO SAY!
DO NOT PURCHASE FROM THIS WEBSITE IT IS NOT A UK COMPANY.
Delivery takes much longer than they state, quality of item is nothing at all like images show, colours are poor, fabric quality is very thin, stitching on seams is very poor, we don't have to worry about it falling apart in the wash as we certainly won't be wearing the item! Team emblems on chest are printed very badly onto shirt, sleeves (short) do not match.
I would say this item would be useful for dusters, however I have thrown away much better dusters.
Please please do not part with your well earned money on this company and their products.
18 February 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@raiseourcolours.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
SCAM
SCAM. Product not in accordance with advert on the website. States product is cotton, it's cheap plastic material. Dragging their heals to provide return instructions. Don't bother ordering.
18 February 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@raiseourcolours.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Overpriced garbage—Misleading social media ads and 3-week wait
I am writing this to warn other consumers: DO NOT buy from Raise Our Colours. Like many others, I fell for their professional-looking Facebook adverts, but the reality is a total waste of money.
The Reality of the Product:
• Shocking Quality: I was charged £22.99 for a T-shirt that is absolute garbage. The material is cheap, thin, and feels like it came from a low-grade mass-production factory in China. It looks nothing like the high-quality garment shown in their photos.
• Unprofessional Packaging: The item arrived shoved into a basic PO bag. For the price they charge, you expect at least a minimum standard of care, but this was clearly a "ship and forget" operation.
• Misleading Shipping: The ad implies a much more local or premium service, but it took around 3 weeks to arrive.
My Lesson:
This is a classic "pop-up" social media brand that uses stolen or highly edited photos to sell sub-standard products at a premium price. I feel like I have thrown my money down the drain.
Save your hard-earned money and avoid this company at all costs. Never again.
21 February 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@raiseourcolours.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Raiseourcolours - dreadful quality and complete waste of money
Saw Raiseourcolours advert on Face Book and had been looking for a Valentine's present for my partner. Ordered six nations long sleeved shirt which arrived on Tuesday 17th February.
Quality is horrible - synthetic material and printed teams logos (not embroidered).
Do not on any account order from this company. Advert looks great but the product is absolutely dreadful quality - a complete waste of money.
17 February 2026
Unprompted review
What an absolute disappointment with my…
What an absolute disappointment with my order will definitely not be ordering again. They tell you not to put negative comments on social media.Very cheap product and definitely not worth the amount of money the shirts cost DISCUSSED to say the least and they sent an email saying they do not send out free return labels .All I can say is thank you pay pal for getting my full refund after the company only offered my half the amount AVOID AT ALL COST A TOTAL BAG OF XHIT
12 February 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@raiseourcolours.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Cheap crap. RUBBISH nothing like the pictures.
They advertise lovely clothing but you receive cheap crap nothing like the pictures. Don't buy youl be mega disappointed.its cheap rubbish. Il never buy from them again or recommend them. They are false advertisers.
5 February 2026
Unprompted review
Reply from Raiseourcolours
Dear Fran, we sincerely apologize that the clothing you received was nothing like the advertised pictures, of very poor quality and nothing like what was promised. We fully understand your huge disappointment and that you feel our advertising was misleading. Please send your order details to our customer service email: service@raiseourcolours.com , and our team will urgently handle your case and provide a fair solution within 24 hours. We are truly sorry for letting you down.
Still waiting on an order which cost…
Still waiting on an order which cost £35 and ordered the 4Th February it never arrived pretty poor service so buy at your peril ( total failure this lot ) I’d like to confirm I have received my goods albeit they were 14days late
16 February 2026
Unprompted review
Reply from Raiseourcolours
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@raiseourcolours.com ). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
Terrible quality
Terrible quality, horrible material , not the correct size, comes from China,
Avoid at all cost,s
Absolutely SH*T
16 February 2026
Unprompted review
Reply from Raiseourcolours
Dear customer, we sincerely apologize for the terrible quality, wrong sizing, and horrible material of the item you received. We fully understand your extreme disappointment and frustration. Please send your order details to our customer service email: service@raiseourcolours.com . Our team will handle your case urgently and provide a fair solution within 24 hours. We are truly sorry for this awful experience.
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