I have been buying from Rainbowvapes for a few years now... Always a positive experience, even when things go wrong, they go above and beyond to put things right.. I can't fault them at al... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
5 Stars, a bag of chips and a Big glass of fizzy pop, brilliant customer service, e-mailed me on a Sunday morning, to let me know I hadn't confirmed my order in full, I did so immediately, and My orde... See more
Great service I made mistake with my address they resent my order. Free of charge just placed another order This is my only online company from now on 5 star
I ordered a Thelema Quest Geek Vape Mod - it worked fine for 1 week and suddenly wouldn't power on, I emailed rainbows customer service team whom asked to send it back to them. I received an email to... See more
4.6
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Out of date and unusable
Ok, it was cheap. 15 quid for 200ml. But, I at least expected it to actually work as an eliquid. It doesnt. Two hours with a brand new coil and the liquid in my tank had turned to black sludge. Replaced the coil for one from a different supplier thinking it may have been faulty, and the exact same thing happened. Emailed the owner but he wasnt really sympathetic. Just said 'yeah, some of the juices arent very good'. Doesnt inspire me so wont be using them again. Sorry
15 October 2019
Unprompted review
All of this in just one order:
All of this in just one order:
1. Product available online, then it's out of stock (100ml RY4 TPA)
2. Substitutes liquid for a smaller size (10ml) without warning or refund.
3. A 10ml bottle gets damaged/broken during transport (not their fault)
4. I write an email to make a complain. They did a refund of both items.
5. I ask them to replace the broken bottle.
6. No answer.
I think they are OK as long you don't have to deal with "customer services"
25 July 2019
Unprompted review
All round great
Great website, great prices and great liquids always will buy from Rainbow vapes
1 June 2019
Unprompted review
Excellent service
Fast delivery. Helpful and quick to respond customer service. Highly recommended
30 May 2019
Unprompted review
Great prices on all the main brands
Great prices on all the main brands, and their own liquids are as good, if not better than the big names. Quick delivery too. Really glad I found this place and will definitely be ordering from here on a regular basis!!
10 May 2019
Unprompted review
10/10!
10/10 great range of juices, VERY good prices. Defo my new regular spot!
26 April 2019
Unprompted review
Excellent swrvice
Fast and efficient service
First time using Rainbowvapes and more than happy
Will have more orders coming thru as developing new flavours and they hold what I need
Many thanks
Tub Thumping Brews Ltd
20 April 2019
Unprompted review
Great service and a great price
18 April 2019
Unprompted review
Always absolutely fantastic!
Always absolutely fantastic! Such a wide range of concentrates and super fast delivery at great prices! Would recommend them to anyone! You will never be disappointed!
18 April 2019
Unprompted review
Just perfect!
My last order had a little hickup on packadging. It happens!
However, after One! email!! they resolved all in minutes.
Just perfect customer service and ordering is a easy and perfect experience!
Highly recomended!
17 April 2019
Unprompted review
arrived quickly and well packaged
17 April 2019
Unprompted review
Good products good service
17 April 2019
Unprompted review
Great company great service.
15 April 2019
Unprompted review
Although they lack a few flavours
Although they lack a few flavours, they stock some that are hard to come by, so swings and roundabouts on that issue. Relatively cheap too. Great service, will use again.
15 April 2019
Unprompted review
Great company
Great company, great service. One thing tho is maybe make your website a little easier and a little more organized. But I will still be using you again!! Thanks!!
14 April 2019
Unprompted review
Well there my favourite venders they… rainbow vapes, darkstar, vapeable,
Well there my favourite venders they stock most nealy all the flavour u can have but on one off my recent order I didn’t get two off my flavour so I in touch with them they go we pick the same order up the the weight is the same so I thought just leave it only 2 flavour out off 25 I ordered but overall they are the cheepiest vendor nd il sill go back to them 👊🏽👊🏽👍🏼👍🏼
13 April 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.