Railboard Reviews 791

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the application for its user-friendliness, intuitive design, and overall excellent user experience. Many highlight the app's effectiveness in finding cheaper tickets, including split ticketing options, which often results in significant savings compared to other platforms. People also appreciate the clear interface, real-time updates, and the convenience of features like adding tickets to Apple Wallet and using Apple Pay. However, some customers also noted minor issues, such as occasional difficulties with navigation during the ticket-buying process, particularly when moving between fare options and seat selection. A few users mentioned that the app sometimes assumes either none or both travelers have a railcard, which can be an inconvenience for multiple ticket purchases. Additionally, a small number of reviewers experienced situations where split tickets led to non-adjacent seating, and some felt the savings for this inconvenience were minimal.

What people talk about most

User experience

People report positive experiences with user experience, finding the app extremely user-friendly, intuitive,... See more

Application

Reviewers express high satisfaction with the app, praising its ease of use and navigation. Many highlight its... See more

Website

Clients share positive opinions on the website, highlighting its ease of use for planning, pinning, and... See more

Price

Consumers find price to be positive, often saving money through split ticketing options and competitive... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers praise the ease and... See more

Based on these reviews

Rated 5 out of 5 stars

The application is easy to use and Railboard saved money by finding us split tickets from London to Manchester. When we got on the train, our reservations weren’t for the whole leg and weren’t next t... See more

Company replied

Rated 5 out of 5 stars

Love this app! Fast, responsive and the forecasted platforms are brilliant! Whilst everyone else is stood at the boards - you’re at the turnstile ready to go! This app is your unofficial seat ga... See more

Company replied

Rated 5 out of 5 stars

It's not only the best iPhone app for buying train tickets in the UK, it's also the best app for checking live train times when you aren't trying to buy a ticket. When checking live train detai... See more

Company replied

Rated 5 out of 5 stars

The Railboard app is truly the best application for UK rail travel, hands down. Purchasing tickets has become a breeze, making my journey planning so much smoother. I used to rely on Trainline, but I... See more

Company replied


Company details

  1. Train Ticket Agency

About Railboard

Written by the company

With the Railboard iPhone or iPad app, you can save lots of money by finding super-cheap split train tickets. Plus, you have easy access to live train times powered by National Rail Enquiries.

With Split Tickets, our clever algorithms find combinations of tickets that together offer the same journey but at a lower price than a regular ticket.

This is done by splitting regular train tickets at calling points along the journey. So instead of one ticket from A to C, you have two tickets from A to B and B to C. However, you stay on the same train as normal. There is no requirement to alight and re-board. And we do all the hard work to find them for you!

But that’s not all; Railboard has tons of other features:
  • No booking fees.
  • Instant etickets, which you can add to Apple Wallet.
  • Buy with Apple Pay.
  • Supports Dark Mode.
  • Set your railcard to get railcard discounts.
  • Easily request refunds using an online form inside the app.
  • Receipts available inside the app.
  • An easy button to add journeys to your calendar.
  • You can optionally toggle off seeing ticket prices.
  • You can choose to see only direct trains.
  • National Rail departure and arrival boards.
  • Official National Rail platform numbers.
  • Clear disruption, delay, and cancellation notices.
  • Pin trains and journeys for easy access later on.
  • You can save route searches for quick access.
  • Optional settings, so you can customise Railboard to how you like it.

Download on the App Store


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

791 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Recommend by train staff

Recommend by train staff. Worked as expected, would definitely use again

15 April 2026
Railboard logo

Reply from Railboard

Thanks for the nice review, Ellen! ~Jon

Rated 5 out of 5 stars

Easy to use

Easy to use, option to include or exclude split save prices. Easy integrations with Apple Pay and lock screen pass

14 April 2026
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Reply from Railboard

Thank you for the excellent review, Matthew! ~Jon

Rated 5 out of 5 stars

I recently discovered this company and…

I recently discovered this company and began using its service for my own personal websites. It has proven to be highly effective and I have recommended it to my technical colleagues. The deployment process from GitHub is particularly impressive as it is straightforward and the service performs as advertised. !

3 April 2026
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Reply from Railboard

Thanks for the review, David, although I think you may be confusing Railboard, the train tickets app, with something else! ~Jon

Rated 5 out of 5 stars

Simple and highly accessible if you are Disabled

I started to use the app because I had a terrible experience as a blind person with an alternative Rail booking app. I found this one to be extremely user-friendly, intuitive and straightforward. There are a couple of accessibility niggles, one or two very small issues on calendars but buying large it’s a dream to use and offers just as good ticket pricing as their competitors. I would highly recommend. .

5 April 2026
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Reply from Railboard

Thank you for the great review, Jack! We're very happy to hear when people appreciate all the work that goes into making Railboard work great with VoiceOver! And we'll keep trying to improve it to fix the little things that can still be improved. ~Jon

Rated 5 out of 5 stars

Refund

Very easy to use and my query dealt with professionally . I had erroneously purchased the wrong tickets .

29 March 2026
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Reply from Railboard

Thank you for the nice review, and glad we could help you! ~Jon

Rated 5 out of 5 stars

Excellent customer support

The application is easy to use and Railboard saved money by finding us split tickets from London to Manchester. When we got on the train, our reservations weren’t for the whole leg and weren’t next to each other which was disappointing. I emailed Railboard not expecting a response and within ten minutes someone had emailed me back, apologised for the mix-up and changed our reservation for the journey home. Absolutely top class customer service. Thank you, Railboard.

6 March 2026
Unprompted review
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Reply from Railboard

Thank you for the fantastic review, Jane! I'm glad we were able to help! ~Jon

Rated 5 out of 5 stars

Love the split tickets savings I make!

Railboard is such a great app with clear screens and really easy to use. A really wonderful feature is how it uses split tickets which can make big savings - I just saved £8 on a one hour journey. You get multiple tickets but all you need to are the first and last in the journey to get and out of the barriers. It's so easy and such a saving! I always get e-tickets when available (almost always) which makes it even more simple.

16 March 2026
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Reply from Railboard

Thank you for the brilliant review, Val! ~Jon

Rated 5 out of 5 stars

Great app

Great app. Accurate and easy to use.

13 March 2026
Railboard logo

Reply from Railboard

Thank you for the nice review, Alan! ~Jon

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