Radioworld UK Reviews 

20,109
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,545 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, knowledgeable staff who provide honest advice and make interactions pleasant and productive. Many people appreciate the friendly nature of the service, often highlighting the team's experience and willingness to assist with product inquiries and orders. Reviewers frequently note the ease of ordering and the high quality of products received, often in excellent condition and well-packaged, with delivery widely commended for its speed and reliability. However, some customers experienced delivery issues, such as significant delays, items not arriving, or packages being returned due to missing recipient details or unexpected shipping costs.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting that items work very well and are of... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, outstanding, and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, friendliness, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast ordering and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now and every time i try to get in something got in the way. Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was af... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service once again… First class people… I rang them this morning with an order said I would be passing in 1hr and they accommodated me and my order and it was ready when I got... See more

Company replied

Rated 5 out of 5 stars

Bought a second hand radio but when I got it , it wasn’t receiving signals from people I normally talk to and always got signals on them. So I got in touch with Sam and explained everything but af... See more

Company replied

Rated 5 out of 5 stars

Always good service and friendly, happy sounding staff. Very knowledgeable. Competitive price for soldering on some PL259's compared to other places. Thanks guys. I will be back again.

Company replied



Company details

  1. Electronics Store
  2. Antenna Service
  3. Hobby Store
  4. Telecommunications Equipment Supplier

Written by the company

Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.

Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.

Written by the company

Selling only genuine products at the best UK prices,
"We’ll do everything we can to make your purchase smooth and hassle-free."

Make radioworld your shop window.

shopping at home or on the go, find vouchers codes and save .

shopping at home or on the go, find vouchers codes and save   .
Find the Best High Street Deals at Radioworld Looking for the hottest sales on the high street? You’re in the right place. At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories. Keep an eye out for: Promotional codes Free gifts Free UK delivery on selected items Deals updated regularly – don’t miss out.

Contact info

Unlock Exclusive Deals at Radioworld UK

Special offers, free UK delivery & new stock daily at Radioworld UK

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(20,109)

1,437 reviews in the last 12 months

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Rated 4 out of 5 stars

Rushed has if your not alowed to lòok over things hen I whent in to the shop I started…

When I whent in to the shop I started looking at a mast pully was not Reay given time to look before I got can we help you can I get you some think service was fine but its nice to look around to

29 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks for your review, David.
We’re glad to hear the service itself was fine, but we really appreciate your feedback about having a bit more time to look around. We never want customers to feel rushed, and your comments help us make sure we strike the right balance between being helpful and giving people space.

Thanks again for visiting Radioworld UK — your feedback genuinely helps us improve.

— The Radioworld Team

Rated 5 out of 5 stars

5 Stars! Fantastic price, service and delivery

5 Stars! Sam at Radioworld UK price matched me the radio scanner I wanted. The next day, a Friday, I purchased online and selected an option to have local radio frequencies inputted into this radio. Imagine my delight when my new radio scanner was delivered to me on the Saturday, just one day later. I wasn't expecting that! Fantastic service, thank you

26 June 2026
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Reply from Radioworld UK

Thank you very much for the fantastic review, Philip.
Great to hear the price match helped you get the scanner you wanted, and we’re really pleased the programming option and next‑day delivery made the experience even better. Getting it on Saturday must have been a nice surprise — the team always works hard to get orders out quickly.

Sam will be delighted with the mention.
Thanks again for choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

Great service and quality products.

Great service and quality products.

5 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, Richard.
Great to hear you’re happy with the service and the quality of our products — the team really appreciates your feedback. Always a pleasure to help.

Thanks again for choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

Helpful staff Sam excellent and helpful…

Helpful staff Sam excellent and helpful service

29 June 2026
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Reply from Radioworld UK

Thanks very much for your review, John.
Great to hear you found the staff helpful, and Sam will be really pleased with your kind words. We always aim to offer friendly, knowledgeable service, so your feedback means a lot to the team.

Thanks again for choosing Radioworld UK.

Rated 5 out of 5 stars

Arrived on time and well packaged

Arrived on time and well packaged

18 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review.
Great to hear your order arrived on time and was well packaged — the team works hard to make sure everything reaches customers safely and without delay. We really appreciate you choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

Fast delivery and very competitive…

Fast delivery and very competitive prices. Excellent all round.

26 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, Lewis!
We really appreciate your feedback. It’s great to hear your order arrived quickly and that you found our prices competitive. We work hard to offer the best service and value, so your comments mean a lot to the team.

Thanks again for choosing Radioworld — we’re always here if you need anything.

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping.
Great packing and posting.
Item exactly as it should be.

17 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, Leonard!
We’re really glad to hear your order arrived super fast and that the packing and presentation hit the mark. It’s great to know the item was exactly as expected — that’s always our goal.

Thanks for choosing Radioworld. We appreciate your support and we’re here whenever you need us.

Rated 5 out of 5 stars

I have always had excellent service…

I have always had excellent service along with a price match definitely my preferred radio outlet

24 June 2026
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Reply from Radioworld UK

Thank you, Arthur!
It’s great to hear you’ve consistently had excellent service with us. We always aim to offer fair, competitive pricing — and our price match is there to make sure you get the best value every time.

We really appreciate your loyalty and are proud to be your preferred radio outlet. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

i just ordred the verical hf antena…

i just ordred the verical hf antena diamond cp-6s
i hope that i will delivery it soon
thanks

27 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, Dimitris!
We appreciate your order for the Diamond CP‑6S vertical HF antenna. Your item is already being processed and will be on its way to you very soon.

Thanks again for choosing Radioworld — we’re here if you need anything.

Rated 5 out of 5 stars

Straightforeward ordering and views of…

Straightforeward ordering and views of product

27 June 2026
Radioworld UK logo

Reply from Radioworld UK

Great to hear you found the ordering process straightforward and that the product information was clear and easy to view. We always aim to make the experience simple from start to finish.

Thanks again for choosing Radioworld — we appreciate your support.

Rated 5 out of 5 stars

Cheaper than m and l

Cheaper than m and l

27 June 2026
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Reply from Radioworld UK

Thank you for the review, Peter — really glad to hear you found us cheaper than M&L.
We work hard to keep our pricing competitive while still offering fast service and reliable products, so it’s great to know that stood out for you.

If you ever need anything else, we’re always here to help.
The Radioworld UK Team

Rated 3 out of 5 stars

Fair price, Poor website. Clunky.

Poor website and search.
Third attempt to purchase basket.
Offered 5% first-time buyer discount which was then removed at checkout. Will probably now also be last-time buyer.
Not impressed iverall. Amateurish.

26 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Brian. I’m pleased the pricing was fair, but I’m sorry the website and checkout experience caused frustration — that’s not what we want for any customer.

Regarding the first‑time buyer discount: some products are excluded from voucher codes, and adding or removing one of those items from the basket can cause the discount to disappear. We understand this can be confusing, and your feedback highlights that we need to make this clearer on the site.

If you’d like us to check your order and ensure everything is correct, we’re more than happy to help. Please get in touch, and we’ll sort it quickly.

Thank you again for taking the time to share your experience.
The Radioworld UK Team

Rated 5 out of 5 stars

Everyone is friendly and helpful even…

Everyone is friendly and helpful even though I couldn't get what I wanted

3 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Mark — we really appreciate it.
I’m glad to hear the team were friendly and helpful, even though we didn’t have exactly what you were looking for this time. We always try to give the best advice we can, whether we have the item in stock or not.

If there’s anything else you’re trying to track down, feel free to get in touch — we’re always happy to help point you in the right direction.
The Radioworld UK Team

Rated 5 out of 5 stars

Another Pleasant experience with a…

Another Pleasant experience with a phone order.
Always helpful staff.

24 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Tony — it’s great to hear you’ve had another pleasant experience placing a phone order with us. We really appreciate your continued support.

I’m glad the team were able to help once again. We always aim to make things straightforward and friendly, whether it’s advice, ordering, or after‑sales support.

If there’s anything else you need, just give us a call — always happy to help.
The Radioworld UK Team

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now…

Been emailing Sam for a few weeks now and every time i try to get in something got in the way.
Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was after a uniden125 XLT Initially, after asking Sam a few questions i ended up with a uniden 160dn, with upgraded antenna and a mobile antenna.
Sam listened to what i wanted and gave honest advice with no pressure

26 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Andrew — and for sticking with us while things kept getting in the way. It’s great to hear that once you made it into the shop, Sam picked up the email thread straight away and knew exactly what you were looking for.

I’m glad his advice helped you choose the right setup — upgrading from the UBC125XLT to the Uniden 160DN with the improved antenna options sounds like a solid move for what you wanted to achieve. Sam always aims to give honest, pressure‑free guidance, and it’s brilliant to see that reflected in your experience.

If you need any help getting the most out of your new kit, just let us know — we’re always happy to support you.
The Radioworld UK Team

Rated 5 out of 5 stars

always quick delivery,this time…

always quick delivery,this time purchased PU 50amp

23 June 2026
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Reply from Radioworld UK

Thank you for your review, Dirk — really pleased to hear delivery was quick once again. We appreciate you coming back to us, and we’re glad the PU 50A unit arrived without any issues.

If you ever need any help or advice with your setup, just let us know — always happy to assist.
The Radioworld UK Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good price,honest condition

14 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Frank — really pleased to hear your order arrived quickly and that you were happy with the price and the honest condition of the item. We always aim to describe everything accurately so you know exactly what to expect.

If you need anything else or have any questions about your purchase, we’re always here to help.
The Radioworld UK Team

Rated 4 out of 5 stars

Everything fine only thing was wasn’t…

Everything fine only thing was wasn’t sure on delivery date.

29 May 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review — glad to hear everything else with your order was fine.
Sorry for the uncertainty around the delivery date; we know how important clear tracking is. Royal Mail and courier estimates can sometimes take a little while to update, but we’ll keep working to make this clearer for customers.

If you ever need an update on an order, just drop us a message — we’re always happy to help.
The Radioworld UK Team

Rated 5 out of 5 stars

a bit complicated, but a success at the end

Being a ham operator from germany the experience with Radioworld was mixed. At first I got the feeling that my request was considered a joke or some kind of fake request. Maybe my english was not good enough, maybe because I wanted to pay with SEPA, maybe because my mail was tagged as spam. But after exchanging some mails with Sam all was fine, Radioworld gave my the billing information to pay and two day later I was informed that the parcel is on the way. After two week UPS delivered the parcel with the HyGain AV-6160 (maybe the last one?) to my home in germany and now I do have a new vertical antenna to assemble and mount. All I wanted happened without hassle, the operators at Radioworld was kind and helpful. I'm happy. Thanks to Sam and the Radioworld team. Best regards from germany / 73, Stephan, DL3STG

25 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for sharing your experience, Stephan — and for your patience along the way. I’m sorry the initial contact felt uncertain; international enquiries can sometimes be delayed or filtered, and that may have caused the confusion at the start.

I’m really pleased that once you and Sam were able to exchange emails properly, everything moved forward as it should — from providing the SEPA payment details to confirming dispatch shortly after. It’s great to hear the HyGain AV‑6160 arrived safely in Germany and that you’ve now got a new vertical antenna ready to assemble and enjoy.

Thank you as well for your kind words about Sam and the team. We’re glad the final experience was smooth and helpful for you.

Best regards and 73 from the UK,
The Radioworld UK Team

Rated 5 out of 5 stars
Radioworld UK logo

Reply from Radioworld UK

Thank you, George! We really appreciate your kind words. Great to hear you received excellent service, and thanks for recommending us to others. 👍
If you ever need anything in the future, we’re always here to help.

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