Radioworld UK Reviews 

20,103
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,552 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff, who provide excellent service and honest advice. Many people appreciate the smooth ordering process and the good selection of products, often arriving well-packaged and in excellent condition. Reviewers frequently highlight the prompt delivery service, with items often arriving quickly as expected. However, some customers also noted issues with delivery, including unexpected additional shipping or customs fees after ordering. A few other people also felt that packages were delayed, not received, or returned due to missing recipient details.

What people talk about most

Product

Clients share positive opinions on product quality, selection, and condition, often highlighting competitive... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the outstanding, quick, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and efficient from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now and every time i try to get in something got in the way. Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was af... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service once again… First class people… I rang them this morning with an order said I would be passing in 1hr and they accommodated me and my order and it was ready when I got... See more

Company replied

Rated 5 out of 5 stars

My first venture into the world of scanning and all the reviews I read pointed me to Radioworld. Ordering was easy, comms about my package were great and the unit itself arrived within a few days. C... See more

Company replied

Rated 5 out of 5 stars

Ordered a part for my Yaesu 8900 quad band . Part received within 48 hours . Part fitted to radio in minutes as was a knob as lost one while moving . It's only a knob but without it I felt the pleasur... See more

Company replied



Company details

  1. Electronics Store
  2. Antenna Service
  3. Hobby Store
  4. Telecommunications Equipment Supplier

Written by the company

Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.

Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.

Written by the company

Selling only genuine products at the best UK prices,
"We’ll do everything we can to make your purchase smooth and hassle-free."

Make radioworld your shop window.

shopping at home or on the go, find vouchers codes and save .

shopping at home or on the go, find vouchers codes and save   .
Find the Best High Street Deals at Radioworld Looking for the hottest sales on the high street? You’re in the right place. At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories. Keep an eye out for: Promotional codes Free gifts Free UK delivery on selected items Deals updated regularly – don’t miss out.

Contact info

Unlock Exclusive Deals at Radioworld UK

Special offers, free UK delivery & new stock daily at Radioworld UK

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(20,103)

1,430 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service

22 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Carol,

Thank you for your feedback. We’re really pleased to hear you received great service — that’s exactly what we aim for with every customer.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Superb customer service

Superb customer service, compelled with quality first class radio equipment. Delivery by DPS was expertly crafted too

24 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Sam,

Thank you for your feedback. We’re really pleased to hear you received superb customer service and were happy with the quality of the radio equipment — that’s exactly what we aim to deliver. Great to know the DPD delivery was spot‑on too.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

found what i need quickly and the…

found what i need quickly and the payment service is quick and easy to use

4 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Jayne,

Thank you for your feedback. We’re really pleased to hear you found what you needed quickly and that the payment process was fast and easy to use. That’s exactly the experience we aim to provide.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Always a pleasant experience

Always a pleasant experience parting with my pension.

23 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi David,

Thank you for your feedback. We’re really pleased to hear it’s always a pleasant experience shopping with us — even when it means parting with a bit of the pension. We truly appreciate your continued support.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Helpful and responsive to a small issue…

Helpful and responsive to a small issue I encountered with my order

4 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Alastair,

Thank you for your feedback. We’re really pleased to hear our team was helpful and responsive in resolving the small issue you encountered with your order. We always aim to put things right quickly whenever something needs attention.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Well looked after by the store staff

Well looked after by the store staff, Item arrived in the post as agreed.

The goods were nicely wrapped and arrived in perfect condition.

A nice shopping experience

I could not give a thank you to the sales person who served me, his name was not included on the sales slip.

30 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Brian,

Thank you for your feedback. We’re really pleased to hear you were well looked after by our store staff and that your item arrived in the post exactly as agreed. It’s great to know the goods were nicely wrapped and reached you in perfect condition — we always aim to make the whole shopping experience a positive one.

We appreciate your kind words about the service. Even though the sales slip didn’t include the staff member’s name, we’ll make sure your thanks are passed on to the team.

If you ever need anything else, we’re always here to help.

Rated 5 out of 5 stars

Excellent company to do business with

Excellent company to do business with, online ordering a breeze, fast dispatch and well packaged, arrived very fast.

22 June 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Clive,

Thank you for your feedback. We’re really pleased to hear you found us excellent to do business with and that the online ordering was a breeze. Great to know your order was dispatched quickly, well packaged, and arrived very fast — that’s exactly the service we aim to deliver.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Excellent!!!

3 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Giacomo,

Thank you for your feedback. We’re really pleased to hear everything was excellent — we appreciate you taking the time to share your experience.

If you ever need anything else, we’re always here to help.

– Radioworld UK

Rated 5 out of 5 stars

Ordering what i need was easy and…

Ordering what i need was easy and effieciant and hassle free

3 July 2026
Radioworld UK logo

Reply from Radioworld UK

Hi Chaz,

Thank you for your feedback. We’re really pleased to hear that ordering what you needed was easy, efficient, and completely hassle free — that’s exactly the experience we aim to deliver.

If you ever need anything else, we’re always here to help.

Rated 5 out of 5 stars

Ease of ordering and cheaper pricing…

Ease of ordering and cheaper pricing than Ebay and Amazon.

2 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, Ray.
Great to hear the ordering process was nice and easy, and we’re pleased our pricing stood out compared to eBay and Amazon. We always aim to offer good value and a smooth experience.

Really appreciate you choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

Nice showroom with lots of parking

Nice showroom with lots of parking. Friendly staff.

2 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, Peter.
Great to hear you enjoyed the showroom and found the parking easy — and we really appreciate your kind words about the team. We’re always happy to help and make every visit a good one.

Thanks again for stopping by Radioworld UK.

Rated 5 out of 5 stars

Easy to deal with great range of…

Easy to deal with great range of products

1 July 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, Dennis.
Great to hear you found us easy to deal with, and we really appreciate your comments about our product range. We work hard to keep a wide selection available for every type of radio user.

Thanks again for choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

The product I wanted was in stock

The product I wanted was in stock

30 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, BJ.
Great to hear the item you were looking for was in stock — we work hard to keep good availability across our range. Really appreciate you choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

The perfect Midlands Ham radio shop experience! 10/10

I recently went into Radioworld to trade in my IC-7300 for an IC-705, AH-705, and the LC-192 bag, as my old setup just wasn't working for my QTH and I wanted to get out and about. The initial email communication was incredibly chill and they gave me a very fair, black-and-white trade-in offer.

I arranged for click-and-collect. The shop was a bit busy when I got there, but the staff greeted me by name the second I spoke to them. They knew exactly who I was and remembered all our emails, no 'let me see what's happening on the system', just proper, old-school personal service.

The atmosphere in the shop was brilliant. Everyone in the queue was chatting and sharing info about their setups, exactly what the Ham community is all about. The staff themselves were funny, helpful, and exceptionally knowledgeable.

I'd recommend them to anyone. If you see people complaining in other reviews, they need to remember this is a small family-run business. Take a breath, enjoy the chat, and don't rush. 10/10 service!

Once again, thank you Sam!

3 November 2025
Unprompted review
Radioworld UK logo

Reply from Radioworld UK

Thank you so much for taking the time to leave such an amazing and detailed review.
We’re really pleased to hear the trade‑in process was clear and fair, and that the click‑and‑collect experience worked perfectly for you — especially being greeted by name and having everything ready without any fuss. That kind of personal, old‑school service is exactly what we aim for every day.

It’s brilliant to hear you enjoyed the atmosphere in the shop too. The friendly chat, customers sharing their setups, and the knowledgeable team are all part of what makes the ham radio community special.

Thank you as well for recognising that we’re a small, family‑run business — we really appreciate your understanding and support.

And of course, Sam will be delighted with the shout‑out.

Thanks again for the 10/10 — it means a lot to all of us here at Radioworld UK.

Rated 4 out of 5 stars

Rushed has if your not alowed to lòok over things hen I whent in to the shop I started…

When I whent in to the shop I started looking at a mast pully was not Reay given time to look before I got can we help you can I get you some think service was fine but its nice to look around to

29 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks for your review, David.
We’re glad to hear the service itself was fine, but we really appreciate your feedback about having a bit more time to look around. We never want customers to feel rushed, and your comments help us make sure we strike the right balance between being helpful and giving people space.

Thanks again for visiting Radioworld UK — your feedback genuinely helps us improve.

— The Radioworld Team

Rated 5 out of 5 stars

5 Stars! Fantastic price, service and delivery

5 Stars! Sam at Radioworld UK price matched me the radio scanner I wanted. The next day, a Friday, I purchased online and selected an option to have local radio frequencies inputted into this radio. Imagine my delight when my new radio scanner was delivered to me on the Saturday, just one day later. I wasn't expecting that! Fantastic service, thank you

26 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you very much for the fantastic review, Philip.
Great to hear the price match helped you get the scanner you wanted, and we’re really pleased the programming option and next‑day delivery made the experience even better. Getting it on Saturday must have been a nice surprise — the team always works hard to get orders out quickly.

Sam will be delighted with the mention.
Thanks again for choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

Great service and quality products.

Great service and quality products.

5 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, Richard.
Great to hear you’re happy with the service and the quality of our products — the team really appreciates your feedback. Always a pleasure to help.

Thanks again for choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

Helpful staff Sam excellent and helpful…

Helpful staff Sam excellent and helpful service

29 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, John.
Great to hear you found the staff helpful, and Sam will be really pleased with your kind words. We always aim to offer friendly, knowledgeable service, so your feedback means a lot to the team.

Thanks again for choosing Radioworld UK.

Rated 5 out of 5 stars

Arrived on time and well packaged

Arrived on time and well packaged

18 June 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review.
Great to hear your order arrived on time and was well packaged — the team works hard to make sure everything reaches customers safely and without delay. We really appreciate you choosing Radioworld UK.

— The Radioworld Team

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