RadiantBiz Reviews 

91
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and efficiency of the staff, who are often described as helpful and responsive. Many people appreciate the smooth and easy process for business setup and related services, noting the team's dedication and clear guidance. Reviewers frequently commend the excellent customer service and quick response times, making their overall experience stress-free and positive. However, some people mentioned experiencing delays and an unprofessional approach, particularly concerning the handling of official documents and promises not being respected.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Consumers find service to be positive, with many reviewers reporting excellent, hassle-free, fast, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the outstanding support and... See more

Response time

Reviewers mention positive feedback about response time, with many praising the speedy and professional... See more

User experience

People report positive experiences with user experience, describing the entire process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We made our business setup in Dubai through RadiantBiz, and the experience was truly excellent. They guided us through every step of the process - from work visas and all other requirements. The... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to our company Five Star's request and handled it professionaly, shout out to Sheral and Bhavya who dealt with our matter, thanks guy's you made it easy for us.

Rated 5 out of 5 stars

Very good company to work with for my new company formation. Special thanks to Praanesh who has done his best to finish my work on time. Highly recommend !

Rated 5 out of 5 stars

I had a very good experience with Radiantbiz. The process of establishing a company went smoothly, professionally and very quickly. A big thank you goes to Melson , whao was very helpful , prompt... See more


Company details

  1. Business Management Consultant

Written by the company

Radianbiz is the best company setup consultant in Dubai. We are in this business for the past 12 years and have catered thousands of clients from more than 64 different countries.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(91)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Professional etiquette

I welcomed the quick, professional responses on most requests. My main concern was it was difficult to make other plans or commitments…. Wondering when the next step in the process will be confirmed

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank for everything

Your support and attention throughout this process have been truly valuable to us. In particular, Mr Rahil and Mr Praanesh solution-oriented approach and the care shown at every stage made a significant contribution to ensuring that everything progressed smoothly and efficiently.

Thank you for this valuable contribution and collaboration.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

I engaged RadiantBiz for company setup…

I engaged RadiantBiz for company setup and immigration services. Unfortunately, the experience has been extremely unprofessional.

RadiantBiz retained my Emirates ID after it was issued and repeatedly refused to courier it to my designated address or provide tracking, despite multiple written requests. They acknowledged having custody of the ID but would not release it.

Additionally, I paid for a second visa under our license. That visa was never processed, and the fee has not been refunded.

After these failures, RadiantBiz attempted to push additional “VIP” charges and would not release government documents unless further fees were paid. Requests to escalate the matter to management were blocked, and they refused to provide executive contact details.

Holding official UAE government documents and withholding them after service failure is unacceptable. This matter is now escalated through formal channels.

I would strongly caution any investor or business owner to exercise extreme care before engaging RadiantBiz.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

We made our business setup in Dubai through RadiantBiz, and the experience was truly excellent. They guided us through every step of the process - from work visas and all other requirements.
The team was very professional, polite and reliable .
A special thanks to Melson, Malika and Shweta, eho helped us the most and were always available to support us whenever we needed assistance.

We highly recommend RadiantBiz to anyone.

6 November 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

Thank you so much for your kind words and trust in RadiantBiz. We’re delighted to hear that your business setup experience in Dubai was smooth and positive.
Your appreciation for our team means a great deal to us. We’ll be sure to pass on your special thanks to Melson, Malika, and Shweta—they’ll be truly encouraged by your feedback.
It was a pleasure supporting you throughout the process, and we look forward to being of continued assistance as your business grows. Wishing you every success in your journey ahead.

Rated 1 out of 5 stars

Whatever you do DO NOT use RadiantBiz…

Whatever you do DO NOT use RadiantBiz to set up your company in Dubai or do your accounting services.

Once they have you locked in, they hold you ransom and extort you. They charge double to triple what other companies charge for the same services. Then they won’t give you the necessary documents or paperwork when you want to shift to another fair company just to extort you further.

STAY AWAY FROM RADIANT BIZ. All their other reviews are paid and fake.

16 October 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

We’re sorry to hear this and would like to clarify.
At RadiantBiz, our fees and service scope are transparently shared and agreed upon in advance. Clients are never locked into our services and are free to transition at any time. We do not withhold documents—any documentation is released in line with Free Zone Authority rules and compliance requirements, and some access is managed directly by the authorities.

We also respectfully disagree with the claim regarding our reviews, which reflect genuine client experiences.

If the reviewer wishes to resolve this matter constructively, we welcome them to contact us directly with their details so we can review and address the concern professionally.

Rated 1 out of 5 stars

Stay away from this agency.

Stay away from this agency.
My experience with them has been terrible. By law, I am entitled to access the portal of my Free Zone, but they refuse to provide me with the login credentials. Why? Because they don’t want you to manage your company’s license renewals independently — they want to force you to go through them and pay their outrageous annual fees.

I am already taking legal action against them.

1 April 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

We respectfully disagree with this statement.

At no point have we refused a client their legal rights or access. Access to Free Zone portals is governed by the respective Free Zone Authority’s policies, not arbitrary decisions by service providers. In many Free Zones, portal credentials are issued directly by the authority or remain linked to the registered email on record.

We do not force clients into renewals or lock them into services. Clients are free to renew directly with the Free Zone if they choose. Our annual service fees are clearly explained in advance and accepted in writing there are no hidden charges or coercion.

We have also not received any formal legal notice or communication under the name used here. If legal action is genuinely underway, we welcome formal correspondence so the matter can be addressed professionally and on record.
We stand by transparency, compliance, and long-term client relationships. Public allegations without verification do not reflect the full facts.

Rated 1 out of 5 stars

Total scam

Total scam. Will never trust again. Don't fall for those fake 5 star reviews people

2 June 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

We take feedback seriously, but we don’t take false accusations lightly.

We have no record of a completed service or unresolved complaint under this name. Our reviews are from verified clients who have actually worked with us, not bought opinions online.
If you’ve genuinely faced an issue, we invite you to contact us directly with your details so we can investigate and resolve it professionally. Anonymous claims without facts don’t help anyone.
We stand by our work, our process, and our reputation built over years not overnight comments.

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