Mark Hermann has been our contact for a long time, processing orders and working with us on special configs. He keeps his eye out for our benefit - truly! Mark has our back and we are big fans.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Crystal Image always responds to my emails very, very quickly and they really do care about any inquiries or issues that may arise. I really don't find too many vendors that provide this level of cust... See more
It would of been better if I could of added our billing information separate from mine. Was trying to add account person contact and email but your system only allowed one?
Company replied
Your friendly yet professional approach is truly impressive. I received answers right away and was able to complete my purchase within minutes. What a great way to start the business day! Thank you, M... See more
Company details
Written by the company
We provide cost effective rack mount product solutions including rack mount lcd, KVM and monitors as well as KVM switches and drawers. Browse our store for a variety of monitor drawers, lcd panels, etc.
Contact info
12650 W 64th Ave, Suite E-279, 80004, Arvada, United States
- rackmountsales.com
Very good and reassuring service phone…
Very good and reassuring service phone call
18 June 2020
Unprompted review
Excellent response during trying times.
23 April 2020
Unprompted review
Quick and accurate turnaround.
29 January 2020
Unprompted review
First rate service
First rate service - would definitely recommend Crystal Image Tech.
3 January 2020
Unprompted review
Great service
Great service! Item was shipped quickly and was exactly as advertised.
29 November 2019
Unprompted review
I have only placed the order and have…
I have only placed the order and have not received the product so I can not evaluate at this point.
Jim
26 November 2019
Unprompted review
Great service as always.
2 October 2019
Unprompted review
Always a great service
20 September 2019
Unprompted review
Mark Hermann is always quick to reply…
Mark Hermann is always quick to reply to any inquires I have. Great service and product.
6 September 2019
Unprompted review
Very easy and complete to do business…
Very easy and complete to do business with. Helpful information with the first call. Immediate email confirmation.
22 August 2019
Unprompted review
Excellent sales and services at Crystal…
Excellent sales and services at Crystal Image Tech. Got quick responses and help when requested. We have ordered the products since 2014.
14 August 2019
Unprompted review
Excellent customer service
30 July 2019
Unprompted review
Thank you .
The information of the link to order on line will be very useful.
Thank you .
11 July 2019
Unprompted review
Amazing customer support helped meet a…
Amazing customer support helped meet a custom critical deadline - mark is a great guy to deal with
John
21 June 2019
Unprompted review
great follow through!
6 June 2019
Unprompted review
Easy to work with
Easy to work with. Went out of their way to ensure our product was delivered when needed.
12 April 2019
Unprompted review
Nice and fast
5 April 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.