Mark Hermann has been our contact for a long time, processing orders and working with us on special configs. He keeps his eye out for our benefit - truly! Mark has our back and we are big fans.
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See what reviewers are saying
Crystal Image always responds to my emails very, very quickly and they really do care about any inquiries or issues that may arise. I really don't find too many vendors that provide this level of cust... See more
It would of been better if I could of added our billing information separate from mine. Was trying to add account person contact and email but your system only allowed one?
Company replied
Your friendly yet professional approach is truly impressive. I received answers right away and was able to complete my purchase within minutes. What a great way to start the business day! Thank you, M... See more
Company details
Written by the company
We provide cost effective rack mount product solutions including rack mount lcd, KVM and monitors as well as KVM switches and drawers. Browse our store for a variety of monitor drawers, lcd panels, etc.
Contact info
12650 W 64th Ave, Suite E-279, 80004, Arvada, United States
- rackmountsales.com
Great understanding from the…
Great understanding from the manufacturer's representative and a expeditious resolution to the issue!
23 January 2024
Easy to work with
17 November 2023
Account Setup Up[grade Needed
It would of been better if I could of added our billing information separate from mine. Was trying to add account person contact and email but your system only allowed one?
31 October 2023
Reply from Crystal Image Technologies
Hello John, thank you for your feedback. We will gladly include any additional emails to your order and shipping correspondence. Just let us know who to add and we will include them. Thanks again for your business!
Very responsive to any questions or…
Very responsive to any questions or changes. Very Knowledgeable about the products.
28 September 2023
Direct line to tech support is top priority for me when I choose a vendor. Crystal image technologies Checks off all the right boxes.
Speaking directly to product support made the sale and repeat customer.
23 August 2023
fast response.
3 August 2023
A Rare Breed of Vendors
Crystal Image always responds to my emails very, very quickly and they really do care about any inquiries or issues that may arise. I really don't find too many vendors that provide this level of customer care!
6 June 2023
Answered my call and always a Great Help!
Mark H was a great help and answered on the 1st ring.
Thanks
Eric
8 March 2023
We purchased a Rackmount Monitor from…
We purchased a Rackmount Monitor from Crystal Image and are very pleased with the quality and how rugged it is. The RM-111-19WH was easy to install and it arrived 3 days after ordering- good experience
16 November 2022
Consistent, clear communication, great product
Every one at Crystal Image Technologies is great. Quick response, accurate lead times, and clear communication on expectations (pricing, availability, shipping, etc.). Their consistency and ease of interaction make working with them something to look forward to. I never have to worry about what to expect when ordering. Their product is reliable and we've never had a customer concern with their equipment.
14 November 2022
Responsive and Professional
Mark was very professional and made sure my order was on its way to me as quickly as possible. Excellent communications.
19 September 2022
Unique situation was resolved easily by…
Unique situation was resolved easily by Mark Herman...great transaction will buy here again.
16 October 2020
Service was outstanding
Service was outstanding. Very thorough communications with any kind of delays on shipping and offered alternatives to help me get my items quicker.
12 August 2020
Unprompted review
Excellent customer support and the…
Excellent customer support and the product looks awesome.
21 July 2020
Unprompted review
Orders are taken quickly and…
Orders are taken quickly and efficiently and rapidly processed. I have been purchasing from Crystal Image Tech for nearly ten years and have never had an issue.
21 July 2020
Unprompted review
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