Car insurance is a bloody racket tbh but this year the cheapest option that wasn't a hideous policy was the RAC and the cover is pretty good for the money when you compare it to other less well know... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the first time I have used RAC for my car insurance. Everything was online and even though I am in my eighties, I found the whole experience pretty easy. I also went back afterwards and mana... See more
Company replied
Price was cheaper than my renewal quote so that was main reason even though was not so much by the time i had to add on the same cover i had before. Been REC member since 2009 so maybe it will remain... See more
Company replied
It was quite quick and easy to arrange the insurance I was a little dubious as it was online and couldn ring a helpline number to speak to someone. I have not done insurance like this before and dont... See more
Company replied
Company details
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quote for renewal
Having received the quote for renewal, I phoned to discuss the price. The agent who took my call was exceedingly helpful and was able to adjust the price below last year's.
13 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Easy to renew and lower than last year!
15 August 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Cant download the policy details in the APP
After completing the car insurance forms online and paid my premium, I am unable to locate my car insurance details in My RAC app which I have already got as I am an existing customer with breakdown cover !!! Very frustrating
8 August 2026
Reply from RAC Car Insurance
Hi Jason,
Thank you for taking the time to leave us a review. Your breakdown cover and car insurance are administered on two separate sites. Your breakdown cover is through the app and your car insurance is through the online self-service center. We will be in contact to help you access this.
Thanks, Rachael
Competitive…
The cost of insurance was lower than some competitors and I got a year's free breakdown coverage
14 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Very easy site go use excellent price…
Very easy site go use excellent price hope next year is just as competative
15 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
After looking through comparison site…
After looking through comparison site quotes for car insurance. I got a quote directly from RAC, which ended up cheaper, and was able to speak to your very helpful customer service agents, they answered my queries, and went through the options, so that I knew what I was purchasing, before making payment, Thank you, great team work.
10 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
When I called rac for roadside…
When I called rac for roadside assistance they took 8 hrs to get a man to fix a tyre. I am annoyed my insurance plan is linked with RAC this year.
7 August 2026
Reply from RAC Car Insurance
Hi CJ Field,
Thank you for taking the time to leave us a review. I am sorry to hear you are unhappy with your experience when calling for assistance in a breakdown. I have escalated your complaint to our escalations team, who will acknowledge your complaint within 3-5 days.
Thanks, Rachael
How do I go about obtaining free rac…
How do I go about obtaining free rac membership as per your advertisement for renewing my insurance ??
15 August 2026
Reply from RAC Car Insurance
Hi Terry,
Details for the free breakdown will be emailed to you 14 days after your renewal date, so please keep an eye out for that information. If you have any questions in the meantime, our team will be happy to help.
Good price
Very easy to renew online or over the phone, a much better price than any other companies I could find. Good benefits for motorist in their app.
15 August 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
easy renewal at good price
9 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Hi Ken,
Thank you for taking the time to leave us a review. We quote your renewal price around 21 days before the date of the renewal so you can decide if the cover still meets your needs and to confirm if you are still happy with the price to go ahead.
We are sorry to hear you are unhappy with the renewal price we have offered this year.
Thanks, Rachael
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
EASY TO INSURE MY CAR
I SIMPLY FOUND IT QUITE EASY TO TAKE OUT THE INSURANCE FOR MY CAR.
8 August 2026
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
simplicity and little increase in…
simplicity and little increase in pricing, thats all thats needed
9 August 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.