I really wanted to love this hair. It looked beautiful at first and I received so many compliments. However, after about 5 weeks it started to dread and tangle badly. I also noticed that when the hair... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The hair is beautiful. The fact that it is human hair and it can be reused was the main reason I ordered it. I ran into an issue with my order but their customer service was quick to respond and worke... See more
This is my third time buying from this company. This time it took forever forever to get my package. But once I received my crochets I was very happy. The hair is very manageable and so pretty when yo... See more
This Afro Kinky Bulk Hair is good quality. It is soft, natural, and easy to style with minimal shedding. I cannot tell the difference between the hair and mine with a blow out. Plus, the customer serv... See more
Company details
Written by the company
QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.
Contact info
3.3
Average
917 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The prompt service
The prompt service, the price for the product and the quality of the hair is excellent
31 December 2025
Unprompted review
Had a great experience with the…
Had a great experience with the customer service team on social media and via email. They responded promptly to my query, offered advice and were very courteous throughout the correspondence!
7 January 2026
Unprompted review
Please be aware of this company
Please be aware of this company. I tried making a return following there instructions within the a lot of time and it has been a month and a half and I still haven’t received my return after communicating almost daily with this customer service department via email. Don’t waste your money, dealing with a company with shady practices.
4 December 2025
Unprompted review
Reply from QVR
We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the delay in our communication.
About your return, due to the time difference, we did not receive a timely response from our American colleagues regarding the returned item, which caused a delay in processing the refund.
We noticed the refund of your order has been processed, please check your account.
Thank you for your patience during this process, and again, we're very sorry for the inconvenience caused, we will continuie to do better and improve our service.
Best wishes
QVR hair service
Im looking at the 1 star reviews and…
Im looking at the 1 star reviews and its very unfortunate they experienced this because I kept in close communication via WhatsApp with the seller about my package it was received one week after purchase and the hair seems to be pretty good! I conditioned it and did everything and it seems to be working out good for me. I’ve received many compliments on it so far and the person that recommended me this website, I am pleased. I like it. Thanks for the quick communication!
2 January 2026
Unprompted review
Scammed and I’m mad
Scammed and I’m mad. I order 10 inch kinky human hair I received trash scraps. Please if you see this run save your money DO NOT BUY. I don’t recommend anyone. If you have money to throw away then use them other than that. Customer service is rude and arrogant. They take their time replying. Clearly this hair is used on African American/ Black women hair and they don’t give a darn. They want and take our money but treat us disrespectful and send us trash of a product. This company is full of lies and deceit, if a company has this type of rating and this many red flag 🚩🚩🚩please believe it
23 December 2025
Unprompted review
My orders came pretty quickly 7 days or…
My orders came pretty quickly 7 days or less. The hair that I ordered was super soft and had minimal shredding. Definitely will be ordering more in the future.
19 December 2025
Unprompted review
I really wanted to love this hair
I really wanted to love this hair. It looked beautiful at first and I received so many compliments. However, after about 5 weeks it started to dread and tangle badly. I also noticed that when the hair gets wet, the tangling gets worse—so be careful with moisture. In the end, it knotted up so much that I couldn’t reuse it. I spent over $200 for this hair! Nice look, but not worth the money for how quickly it matted.
15 July 2025
Unprompted review
No REAL human hair!!! I bought “human” crochet hair and it…
I bought “human” crochet hair and it definitely wasn’t human. I feel so scammed. It got so tangled the only thing that worked to untangle was fabric softener, which is indicative of synthetic hair
9 September 2025
Unprompted review
Reply from QVR
Thank you for taking the time to share your feedback.
At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have.
We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We understand that quality is what will help us go further.
Could you pls confirm if #00000190573 is your order number, pls? Would you please send us pictures or videos, or any details of the cuurent status of the hair? This would be helpful to verify and solve the problems. Our VIP team had also contacted you via email.
Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.
Best wishes
QVR hair service
Haven’t received the hair yet but…
Haven’t received the hair yet but bought hair from here before and it was very soft and I got so many compliments from people asking about it. If I would have gotten my hair color you couldn’t tell me it wasn’t mine.
3 January 2026
Unprompted review
I received the hair and it is really…
I received the hair and it is really nice. I ordered 5 packs and it is very full. I wish the communication of how long the order would be processed for was clearer I did wait some time although I didn’t mind. Very happy with my hair.
2 January 2026
Unprompted review
Great quality kinky hair
Great quality kinky hair! Very soft, natural-looking, and perfect for twists. Easy to work with and holds well. Definitely recommend!
24 December 2025
Unprompted review
I’m so happy about my QVR hair!
I’m so happy about my QVR hair!! What makes my experience so great is that I ordered the wrong color hair and they got my hair exchanged in no time! Customer service was really nice and professional!!
22 December 2025
Unprompted review
What they say on there website is not true!
I ordered the wrong hair density and wanted to return the wig for a higher density wig. They told me that I couldn't return the wig because it would cost me too much to ship it to China. I had not warn or washed the wig.
Please be careful buying from this company. Read all the reviews because most of the negative are true!!!
26 December 2025
Unprompted review
Reply from QVR
We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the confusion in our communication.
Based on the current information, we are sorry that we can not locate the order. To assist you further, could you kindly confirm your order number? Or contact us at service@qvr.com.
Thank you for your patience, and again, we're very sorry for the inconvenience caused.
Best wishes
QVR hair service
Great quality hair
Great quality hair, very responsive and great communication!
4 December 2025
Unprompted review
Purchased the hair after one week the…
Purchased the hair after one week the Boho hair is shedding all over the place reached out to the sellers only offered me a $20 refund of waste of time getting my hair braided because I have to take it down in less than three weeks will never purchase hair from this company again very unhappy
6 December 2025
Unprompted review
I got my package right on time.but the…
I got my package right on time.but the Only thing I am concerned about is the packaging, the hair is very little in the packaging . But otherwise no smell looks good on me!!!!!!
20 November 2025
Unprompted review
Great hair
Great hair, it also arrived in great time. Will order again.
25 November 2025
Unprompted review
Great human kinky hiar
I have ordered 3 different types of QVR hair now and I love that i can get human hair in my texture. Thank you!
31 October 2025
Unprompted review
The reviews are too scary and horrible
The reviews are too scary and horrible. I have changed my mind from the purchase I was about to make.
30 December 2025
Unprompted review
Reply from QVR
We're sorry, based on the information we have, we cannot find your order.
At QVR, we are committed to providing high-quality products and excellent service. We regret that we haven't been able to provide a good experience for all our customers,and we always do our best to help all our customers solve any problems, we will also continue to improve and enhance our services and products.
Thank you for sharing your experience. We hope to have the opportunity to cooperate in the future.
Best wishes
QVR hair service
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