QVR Reviews 917

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the hair, describing it as soft, natural, and easy to style, with some noting it blends well with their own hair and can be reused. Reviewers frequently praise the fast shipping and timely delivery, often receiving their orders within a week, and appreciate the absence of chemical smells. The customer service is also highlighted by many as quick to respond, helpful, and professional in resolving issues. However, some people were dissatisfied with the product, reporting that the hair tangles, mats badly, and becomes unusable after a short period, with some questioning if it is truly human hair. Additionally, a few customers experienced significant shipping delays, a lack of tracking information, and unresponsiveness from customer service regarding their orders.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing significant disappointment,... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing disappointment, citing... See more

Order

People report ambiguous experiences with order, with many customers expressing significant dissatisfaction... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers praising the excellent and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I really wanted to love this hair. It looked beautiful at first and I received so many compliments. However, after about 5 weeks it started to dread and tangle badly. I also noticed that when the hair... See more

Rated 4 out of 5 stars

The hair is beautiful. The fact that it is human hair and it can be reused was the main reason I ordered it. I ran into an issue with my order but their customer service was quick to respond and worke... See more

Rated 4 out of 5 stars

This is my third time buying from this company. This time it took forever forever to get my package. But once I received my crochets I was very happy. The hair is very manageable and so pretty when yo... See more

Rated 5 out of 5 stars

This Afro Kinky Bulk Hair is good quality. It is soft, natural, and easy to style with minimal shedding. I cannot tell the difference between the hair and mine with a blow out. Plus, the customer serv... See more


Company details

  1. Hair Extensions Supplier

Written by the company

QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.


Contact info

3.3

Average

TrustScore 3.5 out of 5

917 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I spent several days emailing this…

I spent several days emailing this company regarding defective, unused hair products. I was offered only a $30 partial refund, or a return under strict conditions where return shipping would be deducted from my refund.
The company stated that due to the large volume of packages their warehouse receives, they only accept returns using their own prepaid labels, with shipping costs deducted after the item is received. Based on my experience, multiple conditions and requirements were applied that made obtaining a full refund difficult and inconsistent with their stated return policy and dishonest.

The products themselves were poor quality and did not function as advertised, which made the rigid return policy even more disappointing. Customer service was not helpful and lacked flexibility or accountability for defective items.

I would not recommend this company due to the defective products and the stressful return process. Proceed with caution before purchasing or avoid them at all costs.

16 January 2026
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience, this is never the experience we want for our customers, and we sincerely apologize for the delay and confusion in our communication.

We are sorry, we can not locate your order according to the current information. To assist you further, could you kindly confirm your order number? Our service will contact you to get the problem solved at the first time.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 2 out of 5 stars

I ordered this hair on December 17th

I ordered this hair on December 17th, and received this hair a little over 2 weeks ago. The first couple of days the hair was good, but after it starts to get tangled, matted and it feels dry, even though I’ve moisturized and detangled it multiple times. This can’t be 100% human hair, I don’t care how many times they say it is. Human hair doesn’t tangle this easily and feel constantly dry, especially right after defanging it, which is a workout itself. This is sad, because I know once I take it out I probably won’t be able to reuse the hair. This is definitely not worth the $159 I’ve spent on this hair.

16 December 2025
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback. We are sorry not bring a smooth shopping experience to you.

At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, we want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it.

Could you pls confirm if #00000236216 is your order number, pls? Would you please send us pictures or videos, or any details of the cuurent status of the hair to service@qvr.com? This would be helpful to verify and solve the problems. Our VIP team had also contacted you via email. And we have also forwarded your feedback to our factory to check and investigate it.

Your feedback is very important to us. We'll keep working hard to provide better products.

Best wishes
QVR hair service

Rated 1 out of 5 stars

NOT Human Hair

This hair started off so beautiful and pretty. I washed it a second time after wearing it for 2 days straight and it completely matted up. I'm talking so tangled that there was nothing that could be done to save it. This was all from water and shampoo which means that this hair is NOT human but rather a blend. For all this money, I feel scammed.

I already reached out for a refund for this order and was told to wash the hair...

13 October 2025
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback.

At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have.

We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We understand that quality is what will help us go further.

To assist you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com. Then we will try our best to help you with the problem of the order asap.

Thank you for your patience, and again, we're very sorry for the inconvenience caused.

Best wishes
QVR hair service

Rated 1 out of 5 stars

Quick and prompt delivery …

Hair is too pricy and it sheds more than it should so you don’t get as much as you think in 1 pack and it gets dry and stiff very quick after it dries

31 December 2025
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience and completely understand how frustrating this must
have been. That is never the experience we want for our customers, and we sincerely apologize for the
inconvenience caused.

According to the current information, we are sorry that we can not locate your order accurately. To assist
you further, could you kindly confirm your order number? Or contact us directly at service@qvr.com.
Then our service VlP team could help you with your problem asap.

Thank you for your patience, we'll keep working hard to provide better products and service.

Best wishes
QVR hair service

Rated 5 out of 5 stars

Recommended by a friend

This site was recommended by a friend to get my hair because she has used it before and it works well for her. I am planning on getting mini twists with the hair and I’m excited to see the results. The shipping was very quick. I actually got it in less than a week. I’ll be back to give a review once I get the hair installed.

12 January 2026
Unprompted review
Rated 4 out of 5 stars

The hair is beautiful

The hair is beautiful. The fact that it is human hair and it can be reused was the main reason I ordered it. I ran into an issue with my order but their customer service was quick to respond and worked with me to rectify the situation.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Afro Kinky Bulk Hair

This Afro Kinky Bulk Hair is good quality. It is soft, natural, and easy to style with minimal shedding. I cannot tell the difference between the hair and mine with a blow out. Plus, the customer service was excellent when I reached out with questions. I would definitely buy again!

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Purple hair

The hair came in a timely, I liked the color the purple gave & it had no smell to it. It overall was of good quality hair.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst hair I ever purchased

I regret to inform that the hair I purchased from QVR is one of the worst I have ever seen and deal with in my 30+ years of being a professional hair braider/ stylist and owner of my own hair braiding salon.
I order the QVR HHH N DW+ NATURAL 14”100% HUMAN HAIR made by QVR, to use for my trip to New York for the holidays, when it was first installed It’s very soft and workable and looked great, by the next week, it started to get fluffy and started to tangle especially at the roots, regardless of whatever product I used to tame it, by the second week, it was so tangle I couldn’t even run my fingers through it, I tried brushing the whole thing out to get the tangles out, but by the time I apply some activating product to get the curls back, by the a couple of hours, it was even a bigger tangled mess , no matter what I did or the products I used.
By the third week, regardless of how much I brush it and how much product I put in it by the time the products dry out it will go back to being an uncontrollable dehydrated mess; for that reason, I had to wear a hat the rest of my trip.
This is definitely not 100% Human Hair,
it is highly mixed with Synthetic Hair of the lowest and worst quality and should NOT be advertised as 100% human hair.
If the manufacturer will simply say it’s Synthetic Hair and charge for it as Synthetic Hair, I will have not had a problem; but the fact that, they promoted it as if it is Human Hair and charged for it as human hair is completely deceitful.
I will never buy any hair from QVR ever again.
Sheron Campbell.

22 December 2025
Unprompted review
QVR logo

Reply from QVR

Thank you for taking the time to share your feedback. We are sorry for making this experience happen to you.

At QVR, we only sell 100% human hair, we strive to provide high-quality products and good service, we want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We know that quality is what will help us go further.

Could you pls confirm if #00000232792 is your order number, pls? Would you please send us pictures or videos, or any details of the cuurent status of the hair to service@qvr.com? This would be helpful to verify and solve the problems. Our VIP team had also contacted you via email. And we have also forwarded your feedback to our factory to check and investigate it.

Your opinions matter. We'll keep working hard to provide better products.

Best wishes
QVR hair service

Rated 1 out of 5 stars

Disaster!!!

OMG!!! This was not a good purchase at all. Taking it down was extremely difficult. The hair matted badly with my natural hair. I styled using water, and even though I used both detangler and conditioner during takedown, I was literally still tearing through the hair. I experienced significant breakage to my natural hair and was almost in tears. I would not recommend this hair to anyone, especially considering the price. I purchased the Afro Kinky, and after removing it, the hair was completely unusable, meaning nearly $200 wasted. This was a total disaster and a complete waste of money.

4 January 2026
Unprompted review
QVR logo

Reply from QVR

We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the inconvenience caused to you.

Based on the current information, we are sorry that we can not locate the order. To assist you further, could you kindly confirm your order number? Or contact us at service@qvr.com.

Thank you for your sharing, and again, we're very sorry for not bring a smooth shopping experience to you.

Best wishes
QVR hair service

Rated 5 out of 5 stars

The product arrived on time and the…

The product arrived on time and the hair was as described online. Great quality of hair and my hair dresser complimented the texture of the hair. This is my second order and the hair extensions was just a little bit pricey. Order number is #00000214509

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Hair came quickly

Hair came quickly. Hair is true to color and soft. Also feels good and is light weight. I installed a week ago and so far I love it. It’s also easy to manage. I love get up and go hair. I will order again.

2 January 2026
Unprompted review
Rated 4 out of 5 stars

Beautiful Hair

This is my third time buying from this company. This time it took forever forever to get my package. But once I received my crochets I was very happy. The hair is very manageable and so pretty when you wet for the curls. Will continue buying from this company.

8 December 2025
Unprompted review
Rated 2 out of 5 stars

The human crochet hair is not human hair

The human crochet hair is not 100% human hair if at all, does not last, and is not reusable. The price point is outrageous for a multi-synthetic blend. Over 600$ spent and I can emphatically state that I would not buy anything from them again. The hair tangles and matts, color bleeds with a cool water rise. Do not attempt to brush or comb the hair, it will then ball up. I did the fire test with a small piece, the hair does not ash at all, and had a green hue when burning. I doubt there is any human hair in these bundles. Between the false advertising and subpar product I am throughly disappointed.

28 December 2025
Unprompted review

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