I love this product. I did experience some trouble with the second half of my order. It took a bit longer and I think it got lost. However, I contacted customer service and they responded immediate... See more
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At Qure™, we are rethinking skincare by making clinical-grade technologies and products accessible for effective skin therapies in the comfort of your home and at an affordable price. Empowerment: We aim to break down beauty barriers, enabling our customers to achieve their best skin health. Confidence Building: Our focus goes beyond selling products; we are dedicated to fostering self-assurance in our customers. Quality Assurance: We prioritize excellence in our product development process, ensuring all items meet the highest standards of efficacy and safety. Product Offering: Innovative skincare technologies designed for home use, enhancing skin health and beauty without the premium price tag. Commitment to Customers: We strive to enhance our customers' experiences and results with every product we develop.
Contact info
651 N Broad St, Suite 201, 19709, Middletown, United States
- +1 (240) 702-2228
- support@qureskincare.com
- qureskincare.com
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Replied to 100% of negative reviews
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Customer service was very patient and…
Customer service was very patient and advised me professionally regarding the use of the product. Very politely answered all my concerns and gave me full reassurance about what I was buying and how to use the product was like having your own private consultation Thankyou
This is a rip off
This is a rip off. I have bottles that the needle heads do not fit on. The needle heads do not dispense the formula. I asked for new needle heads and they sent 3. I have 7 bottles and due to the inferior needle heads I cannot use the product. DO NOT BUY. THERE MUST BE OTHER COMPANIES THAT ARE MORE CUSTOMER SERVICE SATISFYING.

Reply from Qure Skincare
I have only great things to say about…
I have only great things to say about this brand! Love all their products and they have an amazing customer service.
Amazing Customer Care
I am only 1 session into my 6month supply of micro needling for wrinkles and dark spot correcting. Unfortunately my package arrived damaged however the amazing team helped me out willingly. I am looking forward to continuing my treatment and seeing the outcomes.
I had questions about this product
I had questions about this product. The The Customer Service representative was courteous, knowledgeable, & easy to understand. He resolved my issues with cheerfulness & a professionalism rarely seen in today's world! Hope this man gets a raise!!
The serum is great and does a good job.
Great customer service
Great customer service, easy to approach and resolve the issue directly, making the process very friendly towards the customer. The company take the feedback seriously, and continuce improving their product. Great company, I am very happy with Qure!
My product arrived broken
My product arrived broken. However, as soon as I reached out to customer service, they were incredibly helpful and quickly resolved the issue. They handled the situation with professionalism, and their response time was impressively fast. This level of customer support truly makes me happy and gives me a sense of peace and security. Thank you so much!
AVOID the marketing Qure Skincare scam
I had a very poor experience with Qure Microinfusion. The product caused a burning on my skin, which was painful and concerning, and when I tried to get support, customer service was essentially non-existent.
What frustrated me most was the contrast between their very aggressive marketing and the lack of aftercare once there was an issue. The brand creates a lot of urgency and big expectations, but my experience did not match that at all.
I would strongly caution others to be careful, especially if you have sensitive skin. Read the refund policy, check independent reviews (well most are doctored these days, they even pay for the "professional so called reviews", and don’t rely only on the ads. Based on my experience, I would not purchase from them again. I am now having to see a dermatologist to repair the skin damage their Chinese product caused. Nothing but a marketing scam - WISH I READ THE REAL REVIEWS BEFORE - NOT THE ONES THEY'VE PAID INFLUENCES (fake customers and fake doctors) FOR.
UPDATED - WON'T BE SUCKED INTO THEIR DODGIE MARKETING SALES TACTICS AGAIN - A COMPANY CREATED BY A MALE ECOMMERCE DIGITAL MARKETER WITH A TERRIBLE REPUTATION AND A PRODUCT THAT HAS DAMAGING EFFECTS

Reply from Qure Skincare
I am happy with the support team
I am happy with the support team. They quickly responded to my ask.
Excellent customer service!
Jan was super helpful and made the whole experience easy and stress free I received my shipment quickly and noticed one of the bottles had leaked a little so the product level was slightly low I contacted customer service right away and was connected with Jan immediately I loved the WhatsApp feature because I could chat and send pictures of the issue and within moments I had an order number for a replacement bottle This was by far the best customer service I have ever received from a company Jan was great! Can’t wait to start my skincare journey!
Customer service
Kristian at Customer service transferred my reward points from my old account to a new account via the chat portal. It was a quick and efficient process.
The Qure team is fast and efficient and…
The Qure team is fast and efficient and a great business to deal with. Great customer service and the product works as described…only 2 treatments done so far but very promising, thank you
Product Arrived Damaged
My product arrived damaged, which could have been prevented. However, as soon as I reached out to customer service, they were incredibly helpful and quickly made things right. They handled the situation with professionalism and kindness, and their response time even after I left a voicemail was impressively fast.
I’m really looking forward to using this product. If this is how they operate, I’m confident it will be amazing. I’ll be sure to leave a follow-up review after I’ve had a chance to try it. Thank you so much!
Great Customer Service
There was a delay with my order but I knew that when I ordered. I did receive one item incorrectly, but I sent an email with a photo and they told me to keep the incorrect item and they shipped out the correct item right away. Very pleased with the customer service. Too early to tell about the results, but I am encouraged so far.
Very good Produkt and the Service very…
Very good Produkt and the Service very supportive and helpful!
Great customer service
Great customer service. I lost one of the needle heads needed to complete my 6-month treatment, and they kindly sent me a replacement. I'm very happy with the results I've gotten from the Micro-Infusion 6-Month Treatment (For Wrinkles + Dark Spots) and will continue purchasing it.
Customer service
I had issues withe needles while using it, which led to 2 vials and 3 needle heads to be wasted. Had a quick chat with the customer support. He advocated on my behalf to send me a replacement. Waiting to start my treatment process properly.
Wow-effect
* ✨ Smoother, even skin
* Botox-like glow at home
* Clearer, brighter skin
* Flawless skin effect ✨
* My skin looks smoother now
* Instant skin refres
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