Terrible experience I received a transfer of 69€ and it has been processing for 4 days, not credited nor rejected and sent back to the sender, just ghosting, I have contacted the support via email a... See more
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I made a bank transfer rfom UK to Quppy. My mistake - I sent $, but they accept only € I'm trying to know anything about how to return money back, but support answer 1 time in 2 days. Only by email... See more
The app works fine for managing my assets. Linking a card for crypto purchases is a nice touch, but it doesn’t always work on the first try. The app does what it needs to do, though there are occasion... See more
The Quppy platform allows me to manage both my crypto and fiat funds in one place, and that’s a big plus. Virtual IBAN works well for euro transfers, and the process is fast. However, the debit card l... See more
Company details
Written by the company
Quppy is a licensed payment solution within one App for managing your crypto and fiat assets.
Contact info
Estonia
- quppy.com
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Replied to 76% of negative reviews
Typically takes over 1 month to reply
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Quppy offers a hassle-free crypto…
Quppy offers a hassle-free crypto wallet experience with a user-friendly interface, no lags, and numerous useful features. It's the only multi-functional crypto app that met all my requirements, providing an excellent wallet, easy exchange functionality, and access to fiat currency, all within one interface.
Quppy is the only wallet that my…
Quppy is the only wallet that my no-so-tech-savvy parents can use without issues. And it helps a lot when I need to support my folks, since we live in different countries.
At the moment this is one of the best…
At the moment this is one of the best multi-currency wallets that I have used. Transactions are very fast, technical support is quite friendly and responds quickly.
I learned about Quppy from my friend
I learned about Quppy from my friend. He told me that it was perfect for beginners and he was right - even though it was my first wallet, I haven’t had any issues. And I’ve tried some other mobile wallets after Quppy and didn’t find a satisfactory one.
I've been using Quppy for a while now…
I've been using Quppy for a while now and I have to say that it's one of the best crypto wallets out there. The interface is sleek and user-friendly, and the transactions are lightning-fast. The security features are also top-notch, which gives me peace of mind when it comes to protecting my digital assets. Overall, I highly recommend Quppy to anyone looking for a reliable and easy-to-use crypto wallet.
Quppy is not the most feature-rich…
Quppy is not the most feature-rich wallet on the market, but the easiest to use and the most reliable one. At least among all the apps I’ve ever tried.
The only crypto app that I haven’t had…
The only crypto app that I haven’t had any issues with is Quppy. No bugs, no performance issues, no nothing.
SCAM
SCAM! I've been using their services for over two years and at some point they started asking for weird information about the origin of my coins. Time passed and last Friday I sent 0.25 bitcoin to my Quppy Wallet to exchange it to EUR. I do not receive the Fiat money over 2 hours and I have contacted the customer support via Email. They tell me that their risk management system will detect my exchange as highly risk and they can't process it. I know that is their right and I respect it, but when I asked when they will send my coins back to me they told me that "As Soon As Possible" and our communication stopped at this point. If they don't send me back my coins in the next week I will contact a law firm to find a legal solution. I DO NOT RECOMMEND YOU TO USE THIS COMPANY AT ANY COST! STAY AWAY!

Reply from Quppy
After 2 years of using this service
After 2 years of using this service, I can say with confidence that quppy is one of the most convenient and reliable crypto platforms that I have ever used. A decentralized wallet is one of those features that make this service even more secure.
While quppy doesn’t have as many bells…
While quppy doesn’t have as many bells and whistles as some other wallets on the market, it is still quite functional and extremely easy to use.
Very reliable
Very reliable. Quppy is a full-fledged bank, but more convenient and modern, I like their app fast with a wide possibilities.
Quppy’s developers managed to strike a…
Quppy’s developers managed to strike a great balance between functionality and ease of use - the wallet has everything I need but it is really clear and simple at the same time.
Well if you want a wallet that you…
Well if you want a wallet that you really don’t need a brain to use - Quppy is for you. In fact, it is so simple that even I haven’t blundered once.
I like the stability and constant…
I like the stability and constant updates of this platform, they add new features and improve existing ones.
Pretty easy to use
Pretty easy to use. The application is convenient, you can quickly and easily buy cryptocurrency for fiat money.
My favorite wallet
My favorite wallet. Fast transactions, user-friendly interface, IBAN.
With Quppy since May 2021. now they SCAM me
Registered with Quppy since May 2021, since I never used it. 2 days ago, I logged in and transferred 150 GBP from my personal account. When I wanted to exchange, they blocked my account. Then sent me an email asking for a video call with them. I had recently an accident and I'm not available for a such call. I requested them to simply refund my money and close my account with them. They simply ignored this request. I will contact their supplier to inform them about the scam ongoing. I'm not forced to make a call with them and they have absolutely no right to keep my money with them. Since I'm not able to receive the service, I cancelled my contract with you and you are obligated by law to refund my money. I will contact any competent authority to complain, and I will inform Google Play and Apple Store that you scam customers to take down this service.
I'm ready to remove my review if you refund my money on my bank account! I'm asking you to review ASAP the § 45 of the Consumer Rights Act 2015. I will wait 48hrs max for my refund and I will contact the financial authorities.
I can't believe that you use any opportunity to scam your customers! THIS MUST STOP!!!!!
I'm pretty sure, most of your positive reviews are FAKE!!
EDIT: Good to see the answer of Quppy. If you are really a legal company, then you should refund my money. I don't want to use your shi*** service again. Refund my money or I will contact FCA and further authorities regarding this case. SCAMMERS!
EDIT 2: Thank you for reply (here only). I'm waiting for my refund on my bank account. You have all the details.
EDIT 3: I'm still waiting for the refund of my money!!! have my family still in Ukraine blocked in this war and I need to send them money!!! Please it's not the time to SCAM your customers!!! Refund my money ASAP!!!!!!

Reply from Quppy
really fast usd/btc exchange
really fast usd/btc exchange, the funds were credited to my account very quickly.
It is by far the easiest wallet to…
It is by far the easiest wallet to integrate in your online store. And I have tried a fair bit of others already - nothing even comes close.
Quite fast transactions
Quite fast transactions, normal technical support, the application is convenient to use.
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