Quingo Scooters Reviews 

547
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the scooters for their excellent quality, robust build, and comfortable, adjustable designs, which significantly enhance their independence and quality of life. Many people highlight the staff as knowledgeable, friendly, and supportive, providing thorough explanations and helpful home demonstrations without being pushy. The service, including after-sales support and detailed product explanations, is consistently described as excellent, contributing to a positive overall user experience. However, some customers also noted concerns regarding the product's weight and bulkiness, making it difficult to transport, and experienced discomfort due to a lack of suspension or issues with accessories like mirrors. A few other people also felt that sales interactions could be pushy, and reported problems with communication, slow repairs, or difficulty obtaining parts.

What people talk about most

Product

Consumers find the product to be positive, with many expressing that the scooters have dramatically improved... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the exceptional and very... See more

Quality

Customers had positive experiences with quality, often describing their mobility scooters as stable, useful,... See more

User experience

Reviewers mention positive feedback about user experience, with many loving their Quingo from beginning to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My scooter has dramatically improved my life. It makes shopping so much easier, going out to cafes and galleries and visiting friends. My disability was closing down my life; my scooter has opened... See more

Company replied

Rated 5 out of 5 stars

Found all the information I was given is correct 👍 No sales Pitch no fancy words to get a sale The actual scooter is brilliant it’s Tour does 55 miles on a charge and it did just what they said I... See more

Company replied

Rated 5 out of 5 stars

I test drove a Quingo ultra today and promptly placed my order with Kim who had helped me so much with advice as I drove it. It is absolutely amazing and I am looking forward to receiving mine in a... See more

Company replied

Rated 1 out of 5 stars

Worst scooter experience ever. The scooter was very expensive, but very hard to ride on with no front suspension. Steering on corners feels unsafe. because it is actually a 3wheel scooter with outride... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

Written by the company

Quingo are the only 5 wheel mobility scooters in the world. With worldwide patented Quintell™ Technologies, such as our Feet Forward Adaptive Footplates, KerbMaster™ powered anti-tip and anti-beaching system, Active Tri-Wheel steering, fully adjustable seats and tillers our scooters offer up to 80% more foot space than 4 wheel models and far greater stability than 3 wheel scooters. With five models in the range and one powered wheelchair we cover most mobility needs. From our take part Ultra car boot portable model, our self-loading Flyte, to our 8 mph road legal Plus, Vitess 2 and Toura 2 models you we are confident we have the perfect mobility device for you. Our scooters offer the unique ability to mount or descend from kerbs safely at up to a 45° angle. No other scooter offers more stability, manoeuvrability, comfort. Safety built in.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

547 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(547)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Great mobility scooter

Very well organised sales procedure.
Test drive before purchase and eveything fully explained
I am very happy with m,y Quingo Plus.
Safe, reliabl;e and smart looking

16 September 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you. Enjoy your Quingo

Rated 5 out of 5 stars

Absolutely brilliant…

Mark was very knowledgeable and helpful… He answered all my questions and nothing was too much trouble… He took his time to full demonstrate how everything worked and made sure that I was totally ok in using the buggy and docking station. I can fully recommend the company… everything happened when and how they said it would… If you want to buy a machine and want to know that you have 100% support from the manufacturer and supplier you cannot go wrong with this company… you can buy cheaper but you can’t buy better.

17 September 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you. Great to hear of your great experience. Enjoy your Quingo!

Rated 5 out of 5 stars

trust worthy company excellent people

they had the mobility scooter that i had wanted staff were very helpful and friendly no pressure to buy just plenty of good advice i went for the Quingo flyte scooter best bit of kit i have bought
highly recommend

3 September 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you. Enjoy your Quingo

Rated 5 out of 5 stars

Excellent service from everyone at…

Excellent service from everyone at Quingo Scooters. I am so pleased I chose my scooter from them. As it was my first time buying an electric scooter and watching them on YouTube I decided to go for a Quingo plus. Thrilled to bits with it just what I needed to go into the village.
Thank you ever so much Quingo your the best.

4 September 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you. Enjoy your Quingo

Rated 5 out of 5 stars

The staff were excellent

The staff were excellent, couldn't do enough. When explaining about my new scooter they were brilliant kind, and didn't mind going through it all again.

4 September 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you. Enjoy your Quingo

Rated 5 out of 5 stars

HIGHLY EXPERIENCED SALES TEAM

HIGHLY EXPERIENCED SALES TEAM, LET YOU KNOW EVERYTHING YOU NEED TO KNOW, ON PURCHISING YOUR SCOOTER, WOULD HIGHLY RECOMMNED TO ALL

3 September 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you. Enjoy your Quingo

Rated 5 out of 5 stars

Good service

Good service, knowledgeable demonstrators, opportunity to test drive. Appointments on time.

2 September 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you. Enjoy your Quingo

Rated 5 out of 5 stars

Comfort

Bringing scooter to my home to try in the comfort of my own area/roads/pavements I was able to concentrate on how the scooter performed on the different surfaces. I was really happy that my legs were not cramped with plenty of space between my body and the tiller. Would definitely recommend to others

1 September 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you. Enjoy your Quingo

Rated 5 out of 5 stars

Quingo plus

Very helpful and informative staff, from initial telephone discussion to the purchase of Quingo plus. Nothing is too much trouble and the delivery of the scooter was on time and the chap made sure I was happy with everything.

22 August 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you for choosing Quingo

Rated 5 out of 5 stars

Good machine use it everyday

Good machine use it everyday, although the ride is little harsh for my poor old back,battery lasts well and the local hills are easily climbed and it looks smart

18 August 2025
Quingo Scooters logo

Reply from Quingo Scooters

Hi, thank you. The Plus can have its suspension adjusted. May I suggest next time you have a service you the engineer to do that. Alternatively, if you are, or you know someone who is reasonably mechanically adept, they can removed the knob on the freewheel lever (unscrews) take of the seat and lift the shroud (attached with velcro). This gives access to the top of the shock absorbers which can be loosed by hand. I hope this helps.

Rated 5 out of 5 stars

Very obliging engineer

Very obliging engineer. Nothing was too much trouble for him. Deserves a pay rise!!
Arrived on time.

5 star service all round.

11 August 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you, enjoy your Quingo!

Rated 5 out of 5 stars

Quingo Ultra 2 - good experience all round.

My initial telephone conversation was informative, and helpful, with no high-pressure salesmanship. After several conversations, I requested a home demonstration.
The demonstrator showed how the ultra 2 could be disassembled and reassembled. Sadly, the heaviest part was too heavy for me to lift in or out of my car boot - but, if you don't have a weak back, it should be manageable.
I was then given an accompanied test drive, with the demonstrator giving advice. All 5 scooters were available for a test drive. I had a go on the Vitess but decided to stick with the Ultra 2. When the scooter was delivered, it was adjusted to suit me, and I had another accompanied practice drive to ensure that I was entirely happy.

The Ultra 2 is brilliant. Because I have a muscle disease and also have spinal problems, I was often uncomfortable when driving my previous scooter. The Ultra 2 allows for better posture and I am much more comfortable. The backrest also gives good lumbar support. The 5-wheel system is amazing - giving me stability while out and about, and manoeuvrability around supermarkets etc.

Other things which I like are: wrap-around handlebars, running lights, phone carrier and usb charger, intelligent battery charger, comprehensive handbook and service manual.

I am very pleased with it!

18 July 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank you, enjoy your Quingo

Rated 5 out of 5 stars

The Quingo Ultra

I did a lot of research prior to making my purchase and what attracted me to Quingo was the longevity of the Company which suggested a very strong product, their unique copywrite and the sense that it was still retaining its family values. Also the Quingo Ultra completely met my criteria for purchasing a scooter ie stability, manoeuvrability and ease of taking it apart.

23 April 2025
Quingo Scooters logo

Reply from Quingo Scooters

Thank yo so much for your kind words. We hope you enjoy your Quingo!

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