Quilter Cheviot Reviews 895

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 169 reviews, reviewers overwhelmingly had a great experience with this company, often describing the investment service as first-class and reliable. Customers frequently highlight the helpfulness, professionalism, and approachability of the staff, who are praised for their ability to explain complex financial matters clearly and patiently. Many people feel valued and trust their advisors implicitly, appreciating the personalized attention and sound financial advice that considers their individual circumstances and goals. Reviewers are consistently satisfied with the service, noting excellent support, efficient processes, and positive financial results, with portfolios growing even in challenging times. However, some reviewers were not happy with the service, mentioning a simple pension fund withdrawal becoming a nightmare and describing it as shocking from a multinational company.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as considerate, cheerful, and helpful.... See more

Service

Customers had positive experiences with service, consistently reporting it as excellent, reliable, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

User experience

Customers consistently note positive experiences with user experience, finding it very helpful and... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently finding the investment service valuable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quilter Cheviot is a truly first-class investment service. My manager, Henry Flather, is simply a lovely chap who is always on hand to help, allay any concerns when markets take a dip and makes me fee... See more

Company replied

Rated 5 out of 5 stars

These people have been extremely helpful to me. I trust implicitly both my investment manager and financial advisor and their teams. Their value is far more when times are volatile and uncertain... See more

Company replied

Rated 5 out of 5 stars

We were referred to Quilter Cheviot via my company pension scheme.I am pretty ignorant in the world of pensions,my husband better than me!However it is now 2 years of having their guidance and advi... See more

Company replied

Rated 5 out of 5 stars

Financial advisor was honest about the risks of investing and didn't make false promises. He took on board my concerns and explained how and where my money would be invested in language I understood.... See more

Company replied


Company details

  1. Investment Service

About Quilter Cheviot

Written by the company

We are one of the largest discretionary investment management firms across the UK, Ireland and Channel Islands, we have managed bespoke investment portfolios for individuals and families for generations.

We are focused on helping you invest for a lifetime of opportunities and challenges, and are trusted by over 36,000 clients to manage £30 billion of assets under management (as at 30 June 2025).

Our investment managers have an average of over 16 years’ industry experience, with over 10 years at Quilter Cheviot.

Click to get in touch.

Approver Quilter Cheviot Limited 23/08/2023.

Capital at risk.

Quilter Cheviot Limited is registered in England with number 01923571, registered office at Senator House, 85 Queen Victoria Street, London, EC4V 4AB, is a member of the London Stock Exchange and is authorised and regulated by the UK Financial Conduct Authority, Registration Number 124259, and as an approved Financial Services Provider by the Financial Sector Conduct Authority in South Africa.

Our personal approach

Written by the company

John Goddard, Chief Executive Officer
"Our focus is on helping you invest for a lifetime of opportunities and challenges. When clients appoint us as their Investment Manager, they can expect us to take care of their wealth. For each client, this means something different. This level of individual attention is increasingly rare but defines the standard of personal service we provide to every one of our clients."

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

895 reviews

5-star
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Rated 5 out of 5 stars

Satisfied Customer

Friendly support and effective investment strategies.

18 August 2025
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi Barry, I'm glad to hear you're satisfied and really appreciate you leaving such great feedback about the support you receive! - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

QC provide accurate information and…

QC provide accurate information and advice sufficient to make informed decisions about investments. Easy to deal with and very swift to respond to any communication.

18 August 2025
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Reply from Quilter Cheviot

Dear Mr Cassidy, I'm so pleased you're happy with the accuracy and the quality of the information and advice you receive. Thank you for taking the time to leave such great feedback! - Baz @ Quilter Cheviot

Rated 4 out of 5 stars

Great performance

Very satisfactory performance.
Good communications.

14 August 2025
Unprompted review
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Reply from Quilter Cheviot

Dear Michael, I'm glad you are happy with the performance and communication. Thank you for taking the time to leave the positive feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Good communcation from fund magers who…

Good communcation from fund managers who have excellent expertise of market trends and fund spread

12 August 2025
Unprompted review
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Reply from Quilter Cheviot

Dear David, thank you for taking the time to leave a review! We are pleased you are happy with the knowledge and communication of our team members - Alex @ Quilter Cheviot

Rated 5 out of 5 stars

Great business

Great business, easy to communicate with, very clear and straightforward to deal with. Highly recommended

12 August 2025
Unprompted review
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Reply from Quilter Cheviot

Dear Ian, thank you for taking the time to leave a review! We are pleased you are happy with the communication of our team members - Alex @ Quilter Cheviot

Rated 5 out of 5 stars

Very good company looked after all my…

Very good company looked after all my needs in a very professional manner

12 August 2025
Unprompted review
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Reply from Quilter Cheviot

Dear John, thank you for taking the time to leave a review! We are pleased to read that you are happy with our services - Alex @ Quilter Cheviot

Rated 5 out of 5 stars

Excellent service and very professional…

Excellent service and very professional team

11 August 2025
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Reply from Quilter Cheviot

Dear Alvin, we are delighted to hear about the excellent service provided by our team, and will be passing on your feedback. Thank you for taking the time to write a review. -Alex @ Quilter Cheviot

Rated 4 out of 5 stars

My portfolio.

My portfolio is clearly displayed with detail and analysis.

11 August 2025
Unprompted review
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Reply from Quilter Cheviot

Thank you for taking the time to leave a review! We are pleased to read that you are happy with our services - Alex @ Quilter Cheviot

Rated 5 out of 5 stars

Hep through a difficult time.

When my husband passed away in 2019 I was living in France and it was very complicated trying to sort out my finances. Quilter were extremely helpful and I was very grateful that they made a difficult process much more tolerable. I returned to the UK and was very appreciative of the advice and help I received. Everyone was very kind and I have been very happy with the service I have received since then.

8 August 2025
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Reply from Quilter Cheviot

Dear Sandra, I can only imagine how difficult that must have been for you and I thank you for the kind words about how our people supported you. I'm glad you have been happy with the service, thank you for the lovely feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Prompt financial assistance makes a difference

I have been able to contact advisers when I have needed to, been given useful advice, consistent care and attention to my needs over several years particularly in the wider world of financial uncertainty.

7 August 2025
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Reply from Quilter Cheviot

Dear Patricia, I'm glad you have been satisfied with the contact and appreciate you mentioning the consistent care and attention to your needs during financial uncertainty.

It's great to know you have found the advice useful. Thank you for such nice feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Always a pleasure to discuss my affairs…

Always a pleasure to discuss my affairs with a well informed person

2 July 2025
Unprompted review
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Reply from Quilter Cheviot

Hi David, I'm glad you are pleased with the communication and knowledge from your adviser! Thank you for leaving a review - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

My family has been a client for 12…

My family has been a client for 12 years- really good service and support - very friendly people.

5 August 2025
Unprompted review
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Reply from Quilter Cheviot

Hi Russell, that's fantastic to see - I'm so glad our people have been able to support you and your family so well over the years! Thank you for leaving such a great review - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Excellent service all round

Excellent service and good outcomes for investments.

5 August 2025
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi Chris, I'm pleased you have been happy with the service you receive and the outcomes to date with your investments. Thank you for taking the time to leave feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Good to be a client.

Very satisfied with the service I receive from what I feel is confident and professional staff.

5 August 2025
Unprompted review
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Reply from Quilter Cheviot

Dear John, I'm happy to hear that you're very satisfied with our confident and professional staff. Thank you for sharing your positive experience with us! - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

Excellant Service

I am I 90 years old and my stock broker will see me any time I ring him and he explains everything so well . I do not ring him often but knowing I can makes big difference.

5 August 2025
Unprompted review
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Reply from Quilter Cheviot

Dear Anne, I am glad you can have reassurance that your adviser is there for you, whenever you need them and that they explain things clearly and to your satisfaction. Thank you for the wonderful feedback - Baz @ Quilter Cheviot

Rated 5 out of 5 stars

My needs are met promptly and with…

My needs are met promptly and with respect and friendliness

1 August 2025
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Hi Gillian, I'm happy to hear that your needs are promptly met and that our people have been respectful and friendly, which is exactly what we strive for! Thank you for the great feedback - Baz @ Quilter Cheviot

Rated 4 out of 5 stars

Personal attention to the client's…

Personal attention to the client's specific requirements.

5 August 2025
Unprompted review
Quilter Cheviot logo

Reply from Quilter Cheviot

Dear Mr Hancock, I am glad you have been happy with the attention received and that your specific needs are being met. Very grateful to you for taking the time to leave a review - Baz @ Quilter Cheviot

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