Quench Culligan Reviews 

The time frame on this repair is far too long. We have not had a water & ice machine all month. The start date of our correspondence started on 04.03.25 and I am still waiting for service rep to return for reap[ir to be completed.

quick to respond to questions and any problems. very professional when responding. have done business with company for years, not planning on changing soon.

Hello - the service rep who was here last year was terrific
Was in and out in no time

Ben Krause is a phenomenal tech and very polite and knowledgeable. I would recommend his service to anyone.

Sergio from Danbury/Rockland County./ Westchester County was most helpful and knowledgeable. He resolved my issue efficiently and explained everything to me. Sergio was professional and courteous.

Tech Robert Brown was great: knowledgeable, friendly, and professional!

Scheduling was done easily online, team showed up promptly and fixed the problem. Even inspected everything to make sure there weren't any additional issues. Super nice team-thanks guys:)

The technician was super nice and friendly. The hot water wasn't working, so I created an order to have them check it. The Technician told me there was nothing wrong with it, just the tank/filter was too small., so when I need hot water, I will have to dispense about 4 cups of cold water to let the hot water tank filled up again. So you want me to stand there and dispense 4 cups of cold water and stand there for another 10 mins to wait for hot water? On top of that, if I had known they would charge me $100.00 bucks fee just for them to come tell me that, I wouldn't of ask them to come check. Yesterday I tried to get some hot water out and it was dripping slowly... anyway, don't bother to get Quench, not worth it. I rather just boil water from the kettle. But I'm stuck for 30 months with them.

everyone please be aware when you signed the contract, I have a screenshot that I spoke with Philip that I wanted the 12 months contracts, not the 24 months or 36 months. but for some reason, the contract shows 36 months. I don't know if they changed the 2nd sheet and attached the 3rd sheet (my signature). This company can be a scam, Please be careful

Only one issue with the last service visit- The serviceman used screws that were too long when attaching equipment to one of our cabinets and left the sharp screw heads sticking out. Otherwise, the service was great.

I never know how often you should service our water system

I had to wait on hold for quite awhile but the person I spoke with was very helpful and solved my issues.

very good service and good reputation company

The install was great there were no problems or issues the installer seemed very knowledgeable . The water taste great as well. My only concern is that I haven't heard from anyone since regarding maintenance. After posting this review I was contacted by Culligan Quench and all is well now.

Love not having to refill. Machine can accidently hit hot water with reaching across machine to use. Has been challenging to teach older adults how to use this touchless machine.

I am pleases with the technician that came here and fixed everytihng. I was not happy that they did not service us for almost three years. The set up in the bathroom was not orginially done right under Waterlogic. I am fine with setting up appts. but canceling almost three times before actually coming here was a bit much. Once he was here he was super nice, and took care of everything we needed. I believe the problem was at the office level not at all for the technician he was great.

The Culligan water is an excellent option! The only complaint is that it makes a loud noise after every ice or water withdrawal! Otherwise, we have no complaints!