Quanolo Reviews 

190
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers had a great experience with this company. Customers truly love the wide variety of unique items available, enthusiastically noting that the products match their online descriptions perfectly and work wonderfully in daily use. Many people frequently mention remarkably fast shipping times and careful packaging as major aspects of their overall purchasing journey. However, some reviewers were not happy with product quality, mentioning specific items that felt poorly made or were improperly sized compared to what was originally advertised. A few other people also felt that tracking online orders and handling returns could be significantly improved due to occasional communication difficulties.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing immense satisfaction with their... See more

Service

Customers consistently note positive experiences with service, often highlighting fast response times and... See more

Order

Customers had positive experiences with order execution, frequently praising prompt delivery and an easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

An excellent product...window, glass cloth, leaving no streaks & washable. I gave 4 instead of 5 stars as the ordering process was unclear & to navigate without finding something else was ordered as w... See more

Rated 4 out of 5 stars

Having read all the reviews. I thought the product was never going you turn up and just like that I would lose £30. Plus it doesn't help that 'Track my order' goes to a 404 page. Then also doesn't hel... See more

Rated 4 out of 5 stars

The article came on time - looks good - & have purchased another item to match to complete the new bathroom refurb.Very good quality.



Contact info

4.1

Great

TrustScore 4 out of 5

190 reviews

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No recent history of asking for reviews

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4.1

All reviews

(190)

69 reviews in the last 12 months

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Rated 2 out of 5 stars

Tat not as advertised

Item arrived, nothing more than cheap tat, was nothing like the pictured item, or the ones used in the demo video, or in the hands smiling faces of apparent reviewees. UK Company, it is not! as you may originally think. Look to returning the item, well good luck with that! at your expense, with the combined insurance and postal costs exceeding the value of the purchase price £35.
The item, a kindling splitter, is irrelevant. What’s relevant is the absolute intention to miss lead you. The same tat less than £10 elsewhere. Avoid this company and save yourself the disappointment and financial loss. Crooks!!

21 December 2023
Unprompted review
Rated 1 out of 5 stars

Mess free - Magic cleaning cloths

Long time ago I had great window cleaning cloths that leave no streaks but they are discontinued now. After seeing advert for Mess free - magic cleaning cloths I've got excited that they could be my new window cleaning cloths but unfortunately they are just a felt fabric and the worst I have ever experienced. They absolutely do not clean the surface as advertised. After reading their return policy I am not even attempting asking for refund.and sending it to someplace to Macedonia at my own costs Very disappointed but it was good to be true, I guess.

9 December 2023
Unprompted review
Rated 1 out of 5 stars

This is the worst online company I have…

This is the worst online company I have ever used. I saw wallets advertised on Facebook on buy one get one free, so I ordered them. When I looked at my bank statement I found I had two payments from it. When I asked for a refund for the second payment , I was told ‘We can't issue no refund currently’
I think I have been caught out by a dodgy company.

9 December 2023
Unprompted review
Rated 1 out of 5 stars

You get what you pay for if you are not careful

I purchased a Kindling Log Splitter as advertised on their website, after carefully looking at the 1st photo and video of the splitter in use. This showed a substantial Log Splitter with raised lettering. What arrived was a smaller than expected welded steel splitter. I should have spotted the fact that 2 additional photos showed an entirely different Log Splitter, which was welded and bore little resemblance to the 1st photo and video. I should also have spotted the fact that the advertised Log Splitter was small, as the size was shown. Never the less, the product provided was nothing like the 1st Photo or the Video of the Splitter in use. Buyer Beware !! There may be a Money Back Guarantee, but think very carefully before you place an order for the Log Kindling Splitter.

The website, the articles on sale and the tracking and tracing are all very professionally presented, but misleading. The reality is very different.

28 October 2023
Unprompted review
Rated 1 out of 5 stars

same shower heads cheaper on Temu - over 1/2 the price Cheaper!

Ordered shower heads that were showing increased pressure at £19.99 each. They didn’t work and actually found them cheaper on Temu for £7 each so AVOID at all costs. Asked to return them and said I would have to pay postage to Macedonia- would have cost me even more and no guarantee I would get the refund.

28 July 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE, NO REFUNDS IF YOU DON'T LIKE THE PRODUCT!

I just received my order of what looked like a beautiful dress online. We live and learn, big mistake. I read the reviews, well, not what I expected at all, the material, the cut, very poor quality, but get this, they will not refund for any of that unless lost by couriers, or damaged in transit!!! Big big mistake!

15 July 2023
Unprompted review
Quanolo logo

Reply from Quanolo

Hello Julie,

Thank you for providing your information. We have just sent you an email and hope to hear from you soon. Our customers are our top priority, and we strive to provide them with the best possible support. We promise to make things right. Our goal is to ensure that each of our customers is happy and satisfied.

Rated 1 out of 5 stars

verdesway stretchy…

I ordered two of the verdesway stretchy dresses as they look so good on the Pinterest advert.
The material is not the same and it looks cheap, its plain cotton. It retails at £60 with 50% off and it's still expensive for what it is.
Very deceiving and you have to pay postage to China to return them, then they decide whether to refund or not! The reviews on the website make it sound amazing, I can't see how they are real when the dress is not the same quality or fabric as the advert. It is not stretchy only the elastic waitsband is! One customer said they pulled it from the bag and wore it straight away, the fabric was that good. No way, they are creased to high heaven and if you try to iron it you are likely to end up with shiny streaks due to the creased hems.
It looks amazing in the add but you are not receiving that item. I couldn't find reviews anywhere before buying, apart from the website and you cannot add one.
I had a similar issue returning a product to China that promised to be amazing according to the British sounding advert. The electronic device didn't work and they said they will give a 50% refund and I keep it or return it back, pay postage and they will decide if it is faulty before providing a refund. So I paid £25 for a broken pulsetech, Shady. I've learned!!

4 July 2023
Unprompted review
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